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Davenport Pest Management LLC

Pest Control

About us

With his eight years of expertise in the pest control industry, a few things became abundantly clear to Ben, Owner of Davenport Pest Management. One, It was simply amazing how impossible it was for many of the bigger pest control companies to deliver a fantastic, "best in the world" service to their clients. Two, it was eye-opening how many of the smaller pest-control companies did not implement the fundamentals in their business that would be the key to making them a better pest control company, which would make them better at serving their clients. In both instances, Ben witnessed the most important thing routinely being forgotten, the customer. This seems like a really simple concept, "take care of your customer first", but the lack of this ideology was flabbergasting, yet inspiring to Ben. It was inspiring because of his customer-first approach, he knew that he could be the best in the world at client relationship management and development, while delivering services above their expectations. Ben rallied around the "customer first" concept and in October 2012, he decided to scratch his entrepreneurial itch by starting Davenport Pest Management. The goal of Davenport Pest Management is to serve others, plain and simple!!! Whether that is customers or vendors, aways take care of others first, and the finances will work out in the end. Ben's investment with PEOPLE is a driving force behind this adventure and with luck, hard work and referrals, success is near.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Eco Friendly Pest control, Termite Control, Rodent Control, Termite Pre-treatments, Termite Damage Repair, Termite Inspections, Brown Recluse Spiders, Moles, Voles, Ants, Wood Destroying Insect Reports for Real Estate (WDI Reports), Sanitation Reports, Stinging Insects, Mice, Rats, Roaches, Carpenter Bees, Squirrels, Chipmunks, Raccoons, Bats, Birds, Pigeons, Geese.

Services we don't offer

Fungus remediation, Mold Remediation, Structural Waterproofing, Cleaning Services, Wood Rot, Unpaid Consultation, Fumigation

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

Linda S.
01/2020
5.0
pest control
  + -1 more
He comes every 3 months. He is good, thorough, knowledgeable.
Description of Work: He does pest control.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian K.
05/2018
5.0
pest control
  + -1 more
I have used Ben at a previous property and consistently had excellent results with him. He is very knowledgeable and dedicated to his work. I have never had a problem with pests since starting service with Ben and will continue to use him in the future.
Description of Work: Initial service at new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Katherine W.
12/2016
5.0
pest control
  + -1 more
I really liked Ben. He is really great. He did a good job. He came out within a week after I purchased the Big Deal to determine if that was the correct package and he probably followed-up and did the treatment within two weeks of when we called. I think we did spend more than the Big Deal cost by a hundred dollars. He was very nice to work with. I felt like he had a system in place for follow-ups which is a problem we have had with termite or pest control providers in the past. He was extremely professional and proficient. So, he was very good to work with. My interactions with him were great. The work they did is fine. My house is still standing. He was very responsive.
Description of Work: I purchased a Big Deal for Davenport Pest Management. He did a termite treatment and repaired some damaged boards from termites in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Diane W.
07/2016
5.0
pest control
  + -1 more
unknown
Description of Work: I have been using Davenport Pest for several years. It has totally solved the problem I had with insects on my siding. Ben is very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph Z.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Davenport Pest Management has been very good in solving a handful of pest problems including Brown Recluse spiders, seasonal ants and moles. Ben Davenport has been very professional, prompt and reliable. He communicates regularly and in a timely fashion. We will continue to use his service and can highly recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew D.
06/2016
5.0
pest control
  + -1 more
In April 2015 I contacted Davenport Pest Management to start a program to help with an indoor spider problem that my family had noticed since we moved in a couple years earlier. We had tried using another company in 2014 but the results weren't consistent. Ben met with me to go over a plan and he started the treatment that day doing some spraying outdoors, placing mouse bait inside in the basement ceiling, placing critter bait stations around the outside perimeter of the house, and moving or removing leaves or brush up against the house that may have been making the situation worse. I'm happy to say that we just don't see spiders inside anymore. This company is great to work with - we receive updates by email and a text message reminder prior to treatments that happen every 60 days.
Description of Work: Provided pest control services for my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Joan M.
05/2016
5.0
pest control
  + -1 more
I have had several contacts with Ben to discuss and get set up and then in person. We have only done the first actual treatmet so far. Very thorough and professional but also friendly. Made a great effort in working with me so I cn have my big dog out of the yard when they were here. Very happy with them.
Description of Work: for 3 mosquito/outdoor treatments for front and back yards, deck etc..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Adam N.
03/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Davenport Pest Management LLC
Thanks for the review! We truly appreciate it!

Dan R.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Davenport Pest Management LLC
We appreciate your review! Thank you so much!

Alex A.
10/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I highly recommend Ben Davenport!! He is dedicated to doing a great job and solving any and all bug issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen M.
09/2015
5.0
pest control
  + -1 more
Ben Davenport is truly an angel! Late Friday afternoon of Labor Day weekend a contractor who was doing repair work on my patio discovered a large wasp nest in rotted wood and he couldn't complete his job. It didn't look very promising that I could reach an exterminator, much less have one do the needed work before the day after Labor Day... but I found Ben! He graciously took time off from his holiday plans that Saturday, did the work and did not charge me extra for working on the weekend. I would highly recommend Davenport Pest Management.
Description of Work: Wasp removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Davenport Pest Management LLC
Thank you so much for this glowing review! We have to be able to show up when the pest issue comes. Bugs definitely DO NOT care if it's a holiday, so we can't either! Thanks again for your review!

Helen W.
06/2015
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Davenport Pest Management LLC
We truly appreciate the kind words. Thank you [Member Name Removed]

Ellen C.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Ben Davenport performed a pest inspection. He was very thorough and explained everything to me. Ben is honest and when I need pest removal, I will be calling him. I will be recommending him to all my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Davenport Pest Management LLC
Thank you very much for this review! These types of reviews truly advance our effort to be a trusted Service provider. Again, we thank you very much!

Matthew D.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Davenport deployed an outdoor and indoor solution for mice and sprayed indoor and outdoor for pests.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Davenport Pest Management LLC
Thanks a bunch [member name removed]! I'm glad that you took the time to review our company. This is precisely why we are on Angie's list, but the time and effort you took to review our company helps us tremendously. We look forward to taking care of you home and family!

Synthia S.
10/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Davenport Pest Management LLC
I'm somewhat confused as to where this review came from. We have never done work for Synthia Skousen.

Mike L.
09/2014
5.0
pest control
  + -1 more
Ben was very quick to call me back after I left my initial voicemail. He took the time to talk to me for several minutes about my issues with these annoying pests and answered a few questions for me, etc. He was very helpful and performed the work for me very quickly which I appreciate because I have small children who like to play in the back yard. Thanks again!
Description of Work: Treated two underground yellow jacket nests in my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Davenport Pest Management LLC
We truly appreciate this feedback. As a small business, our reputation is of utmost importance and we strive to deliver the BEST customer service overtime. Thanks Michael!!!

Tina J.
08/2014
5.0
pest control
  + -1 more
I didn’t see their work yet. But, as far as returning phone calls and giving quotes, they are doing the job. They did finish the work, but I did not go there to check upon that.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Davenport Pest Management LLC
Thank you for your prompt review. We truly appreciate it. Since [removed member name] lives in Pennsylvania , clear, consider communication was very important to her since she did not know us from Adam. We pride ourselves on letting the customer choose the best solution to their issue and communicating effectively to our clients initiates this process. Thank you Tina for trusting us to do the work and again for your review. Ben Davenport Owner

John V.
08/2014
5.0
pest control
  + -1 more
Davenport Pest is excellent. Friendly, detailed, and on-time for appointments. I'm happy with the reduction of spiders in the basement, no more ants, and treating mice on the outside of the house. I get a summary report of the treatment that was done every time. That is great to have in my records to show the house has been cared for. Ben does the treatments at my house and I recommend using him.
Description of Work: We bought a new house in April 2014 and wanted to start pest treatment as an ongoing prevention. Davenport Pest came to do an inspection and found minor evidence pest & insects in and around the house. They explained the importance of doing ongoing prevention to get rid of small problems before they become big problems. We started treatments and have done treatments every 60 days ever since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Davenport Pest Management LLC
(Member name revoved), it's our pleasure taking care of pests at your new home. With the continued routine that was recommended for your home, pest sightings WILL DEFINITELY subside. Thank you for trusting us to protect your home, family and health! Defeat pests. Live FREE!!!

RONALD W.
11/2013
5.0
pest control
  + -1 more
He notified me when the quarterly inspection was due and we set an appointment that was mutually agreeable. The owner called to verify the appointment a day prior to the appointment and arrived at the prescribed time. He thoroughly inspected the interior and exterior of our home. He specifically looked for any evidence of pests that he previously treated for and resprayed/powdered any areas that might harbor specific pests relative to the season. As he performed all treatments and inspections he kept me abreast of exactly what he is doing. At the end of his visit he presented an invoice which outlined everything he had done and made followup recommendations for us. Ever since we have had Davenport Pest Services (approx 1 yr), the termites, ants, carpenter bees and other critters who were frequent visitors to our home have vanished. His prompt, courteous and professional service is definitely a cut above the rest.
Description of Work: I have annual contract with Davenport Pest Services and he comes to inspect the property and provide any treatment needed on a quarterly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jonathan S.
10/2013
5.0
pest control
  + -1 more
Ben is great. He always shows up on time, is professional and very knowledgable. We started out using his service after we had a home inspection revealing mice, brown recluse spiders, and some other problems. We have had great results with him and recommend him to everyone. Being new in the area, we were lucky to find someone with such great service and reasonable prices.
Description of Work: routine pest management service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Davenport Pest Management LLC
We truly appreciate this review!!!! Thank you for your review and we look forward to servicing your home in the future.

megan N.
02/2013
5.0
pest control
  + -1 more
Ben arrived even before we did, having spent some time around the outside of the home checking for signs of pest issues. He then came inside and performed a very thorough evaluation of the home. He took time to explain everything he found as he performed his inspection. He was very thorough--spending about an hour and a half with us (more time than the structural engineer inspector we had come out the same day!). He was knowledgeable but not at all pushy regarding his recommendations for our service needs. He followed up the very next day with a bid proposal and we will be hiring him for our quarterly pest control services.
Description of Work: Upon recommendation from a friend at church, I had Ben come out for a termite inspection for a home we are buying. He did a thorough evaluation of the interior and exterior of the home, taking the time to explain everything he found and how it would/could effect us. Despite the time spent he didn't charge us for this inspection (as we didn't need an official report for our real estate agent).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Davenport Pest Management LLC
We are glad you see value in what we do and we cannot thank you enough for this glowing review!!! It's an honor to serve others and that's all we try to do. Real estate transactions are very confusing and arduous. Adding some clarity to this process is something that we strive to achieve. People such as yourself are what keeps a small businesses moving forward. People like you are why we do what we do. Again, thank you for the review and let us know when you close on your new home. We will be proud to protect your property, health and family by defeating pests!!! Defeat Pests. Live Free. Ben Davenport Owner

    Contact information

    679 Bluff Manor Circle, St. Charles, MO 63303

    http://www.davenportpest.com

    Service hours

    Monday:
    6:30 AM - 12:00 PM
    Tuesday:
    6:30 AM - 12:00 PM
    Wednesday:
    6:30 AM - 12:00 PM
    Thursday:
    6:30 AM - 12:00 PM
    Friday:
    6:30 AM - 12:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    Davenport Pest Management LLC is currently rated 5 overall out of 5.

    Monday: 6:30 AM - 12:00 PM

    Tuesday: 6:30 AM - 12:00 PM

    Wednesday: 6:30 AM - 12:00 PM

    Thursday: 6:30 AM - 12:00 PM

    Friday: 6:30 AM - 12:00 PM

    Saturday: 7:00 AM - 6:00 PM

    Davenport Pest Management LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Davenport Pest Management LLC does not offer free project estimates.
    Yes, Davenport Pest Management LLC offers eco-friendly accreditations.
    No, Davenport Pest Management LLC does not offer a senior discount.
    Yes, Davenport Pest Management LLC offers emergency services.
    No, Davenport Pest Management LLC does not offer warranties.
    Davenport Pest Management LLC offers the following services: Eco Friendly Pest control, Termite Control, Rodent Control, Termite Pre-treatments, Termite Damage Repair, Termite Inspections, Brown Recluse Spiders, Moles, Voles, Ants, Wood Destroying Insect Reports for Real Estate (WDI Reports), Sanitation Reports, Stinging Insects, Mice, Rats, Roaches, Carpenter Bees, Squirrels, Chipmunks, Raccoons, Bats, Birds, Pigeons, Geese.
    Fungus remediation, Mold Remediation, Structural Waterproofing, Cleaning Services, Wood Rot, Unpaid Consultation, Fumigation

    Contact information

    679 Bluff Manor Circle, St. Charles, MO 63303

    http://www.davenportpest.com

    Service hours

    Monday:
    6:30 AM - 12:00 PM
    Tuesday:
    6:30 AM - 12:00 PM
    Wednesday:
    6:30 AM - 12:00 PM
    Thursday:
    6:30 AM - 12:00 PM
    Friday:
    6:30 AM - 12:00 PM
    Saturday:
    7:00 AM - 6:00 PM