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EadsCo Cleaning

House Cleaning

About us

EadsCo Cleaning is a residential cleaning company delivering premium quality services since 2013. We are here to make your life easier, so you can Enjoy Your Weekend!

Business highlights

12 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Primarily - Cleaning Services. However, we offer more than a typical cleaning service. If you are a recurring client of ours, we have an extensive list of additional services to make your life easier. If it is something a full-time Maid would do; we are here to do that for you as well.

Services we don't offer

Exterior services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9221 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 126-150 of 221 reviews

Leah A.
11/2018
5.0
house cleaning
  + -1 more
I am very happy with my service from You've Got Maids. Michelle promptly responded to my quote request, visited my home and outlined a professional approach to the work that I appreciated. Once scheduled the cleaning was confirmed and completed on time with excellent results. The cleaning was thorough and I am looking for an ongoing maintenance to keep my home in peak condition.
Description of Work: Spring (Fall) Deep Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Mary G.
10/2018
5.0
house cleaning
  + -1 more
Very well. Home was thoroughly cleaned. Maids were professional. Wish I had done this sooner.
Description of Work: Cleaning house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EadsCo Cleaning
We are happy to have you as a client! Enjoy your clean home.

Kelly K.
10/2018
4.0
house cleaning
  + -1 more
We've been using You've Got Maids for about 18 months now. They do a wonderful job! As the owner, Michelle Miller is wonderful to work with and Brandy Hoffman is one of their greatest assets in being a Team Lead. Every time she is heading the crew of our biweekly cleaning I always notice an extra attention to the smallest details. Our family truly appreciates their expertise!
Description of Work: Biweekly residential cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

C L.
10/2018
5.0
house cleaning
  + -1 more
It went very well. I was going into a major surgery after caring for an elderly parent for 6 months, so my home had been neglected. When I came home the day of the cleaning, my house looked wonderful. They had it done within a week of my initial contact and left full details for me when they finished. I was extremely pleased with the service.
Description of Work: Deep clean of house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

JENNIFER S.
09/2018
5.0
house cleaning
  + -1 more
The best ever. This house has never been so clean, in every room. The staff were very hard working and never stopped cleaning. Would highly recommend You've Got Maids. Great Job.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EadsCo Cleaning
Thank you so much! It is a pleasure having you as a new client. I look forward to continuing to make you happy with our people and service! - Michelle

SHARON Y.
08/2018
5.0
house cleaning
  + -1 more
This company and its teams are superior.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Isabel A.
08/2018
5.0
house cleaning
  + -1 more
You've Got Maids does a great job and I would absolutely recommend them.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary R.
07/2018
5.0
house cleaning
  + -1 more
Our house always looks great after the you’ve got maids crew is finished. The workers are so professional and friendly and leave the house looking wonderful. Even after my 18 month old grandson is here and anxious to be their helper. They are great working around my barking dogs. I highly recommend this company
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
06/2018
5.0
house cleaning
  + -1 more
I've used several cleaning services over the years and You've Got Maids is by far the best and I look forward to continuing our working relationship. They did an outstanding job with the initial cleaning and I'm sure their work will continue to be excellent.
Description of Work: Initial cleaning to start bi-weekly cleaning schedule

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from EadsCo Cleaning
Thank you for recognizing the teams performance during your initial clean! We are happy to have you as a client and strive to offer consistency in our cleans. Sincerely, Michelle

Cynthia F.
04/2018
5.0
house cleaning
  + -1 more
I have been using You've Got Maids for 1 year now. I really like their service, timeliness and professionalism! It is so nice to trust theses folks to all you cleaning needs!
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia F.
03/2018
5.0
house cleaning
  + -1 more
Great! Everything was as expected and they perform little tasks that give your house the "extra" shine that I love.
Description of Work: I have my home cleaned 1X per month and the crew at You've Got Maids does a fantastic job! I am now going to start using them 2X per month because I love coming home to a clean house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty B.
03/2018
5.0
house cleaning
  + -1 more
They were prompt and thorough. We are extremely well-pleased.
Description of Work: General Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
02/2018
5.0
house cleaning
  + -1 more
Staff was very personable and friendly. They were extremely competent and hard working. Kind of expensive, but well worth the price,
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve J.
02/2018
5.0
house cleaning
  + -1 more
Great service the cleaning crew did an excellent job of cleaning our home
Description of Work: Normal house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from EadsCo Cleaning
Thank you for allowing us the opportunity to help care for your home! The team will be so excited to see your review!

Dana K.
12/2017
5.0
house cleaning
  + -1 more
Fabulous and thorough job again today! Always very friendly and professional. I work full time from my home, and was also very appreciative that Michelle was able to accommodate a schedule change this week so that I could attend to a critical work need.
Description of Work: Cleaning for my 3BD/2BA home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty B.
11/2017
5.0
house cleaning
  + -1 more
The team arrived on time, were very professional and thorough. Pleasant attitudes throughout their cleaning time. 5 Stars!!
Description of Work: General housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EadsCo Cleaning
Thank you! The staff strive to make the best impression while doing a thorough clean every time!

steve J.
10/2017
5.0
house cleaning
  + -1 more
You've got maids team are excellent. Very friendly, professional and thorough
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather W.
10/2017
5.0
house cleaning
  + -1 more
Three women were on the team that was sent to my home. They were here for about 2 hours, so a total of 6 hours of cleaning. One cleaned the two upstairs bathrooms, one dusted and vacuumed and one cleaned the kitchen and powder room. All three did a superior job! I was very impressed with their professionalism, efficient work and thoroughness. This team lead by Brandy Hoffman was the best team I have had so far since beginning to use this company. Thank you for your work!
Description of Work: Full interior cleaning of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARK R.
07/2017
5.0
house cleaning
  + -1 more
Fantastic! I witnessed one of the ladies on her hands and knees cleaning the floor board in between my dining room and kitchen, which is something only the owner of a house would do! They are consistently great! Highly recommend, and I used to clean houses myself, so I am picky!
Description of Work: Housecleaning every two weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron T.
06/2017
5.0
house cleaning
  + -1 more
Highly recommend. Expensive but worth every penny.
Description of Work: Top to bottom house cleaning with attention to detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sonya V.
06/2017
3.0
house cleaning
  + -1 more
The initial clean had issues and subsequent cleanings varied by team. Some teams were very efficient while others missed several things or did not clean well. There was zero scheduling flexibility. I also did not like that I would be charged if I had to cancel for anything other than going out of town. We gave them a few months but after the last cleaning with missed items, dirty floors etc., I decided to cancel service with them.
Description of Work: Clean my home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$164

Response from EadsCo Cleaning
During the estimate, this client stated her home did not need an initial deep clean due her home having been maintained by her previous provider and she felt it was unreasonable to pay us to perform one. The Client's home was in pretty good condition, so, in the interest of being flexible, we conceded and agreed to start with our recurring service. After the service was complete, the Client then held us to our 52pt Deep Clean service standard; a service which she agreed was not necessary and did not pay for. As it turned out, the Client needed a much deeper clean than was planned. While our team went above and beyond, they were unable to meet the deep clean standard while honoring our commitments to other clients that day. With regards to inconsistency, we offer our Clients the ability to create detailed work order service definitions for a fixed price. This allows our Clients to not only create very detailed specifications, but also to create multiple definitions for use in rotating/alternating service delivery while controlling their costs. Unfortunately, as is the case with this Client, very detailed, very different, alternating/rotating service definitions make consistency of service delivery and matching Client expectations to the specific service provided a bit difficult to manage. This is a known challenge, which we are working hard to improve, but it is still a cumbersome problem when our people, process, and technology systems are exercised as much as they were in this case. With regards to schedule flexibility, when we performed the initial in-home estimate, we informed the Client that she was just outside our service area and that we would have little to no flexibility where scheduling was concerned. The Client said she understood and agreed that would be fine. With regards to charging for cancellations, the Client is referring to late cancellations and skipping services. We do charge a late cancellation fee, as we have already committed resources that carry either a direct expense or an opportunity cost. This practice is consistent with service industry norms. The Client would also ask for us to skip as service and go twice as long between services, so we asked the Client to pay for the extra labor associated with the longer gap between cleans on the next clean. This practice is also consistent with service industry norms.

Brianna B.
06/2017
5.0
house cleaning
  + -1 more
I was very impressed with You've Got Maids. I contacted them to do a deep clean of my 3 bedroom 3 bath home. The online quote process was easy and was contacted by a representative within a few days to set up the in-house walkthrough and final quote. My house was assigned a 3 person team and the day before I got an email with the estimated time they would arrive. When the team arrived they got right to work and did an amazing job. The team was professional and friendly. They worked extremely hard and efficiently. I was impressed with how detailed they got when cleaning, including using toothbrushes to clean the nooks and cranny's. The team worked for approx. 3 hours and were busy the entire time. They were respectful of my possessions and took great care with any fragile items. I am extremely happy with the quality of cleaning and experience I have had with the cleaning team and the representative I spoke with. I would recommend You've Got Maids to anyone and will definitely be utilizing their services in the future.
Description of Work: 52 pt cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Hemal S.
06/2017
3.0
house cleaning
  + -1 more
Initially it was nice for two - three times. But when I asked extra help with putting bug killer before cleaning, there were some reluctance. Next time, when they came in, inspected between mattress n mattress box and said there are bugs and left without cleaning. We had bug inspector coming in the same day and next day, both of them did not find a single bug in whole house. Even though the service quality was satisfactory, discontinuing like this was very inconvenient for me specifically in this condition.
Description of Work: When I was pregnant, I hired them to help with housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0


Response from EadsCo Cleaning
After servicing the client twice, the client mentioned that she may have bed bugs in the bedroom(s) and wanted us to include spraying for bugs as part of our service. We informed her that we are not a pest control company and spraying for pests is not a service we provide. We then informed her that we would not be able to clean her home if she had a pest problem as we cannot risk taking any bugs out of her home and into the next client's home or back to our office. On our next service, we cleaned the apartment and witness a few bed bugs in the guest bedroom while cleaning. As the team was preparing to leave, the client noted to the team that she had seen more bed bugs earlier. We again informed the Client we would not be able to continue service if more bugs were found. The Client informed us they would have a pest control company remedy the problem. On the next clean, 4th visit, we changed staff to get a fresh set of eyes, instructed them to inspect for bugs before beginning service, and they encountered the same situation again. So we extracted our team immediately, just as we informed the Client we would. In all, we had 4 different employees, all of whom are team leads and experienced Maids, report the same conditions. The Client did claim she had 2 pest control companies come out and not find anything. As the Client previously claimed the problem was resolved, yet wasn't; we asked her to provide copies of the reports from those 2 companies to evidence the problem had been resolved this time. The Client did not do so. We respect our duty to care for our Clients, within the limits of our professional qualifications and offered services. Additionally, we respect our duty to not cross contaminate between Client homes and our duty to protect the health of our staff. We were unable to reconcile continuing service for this Client while respecting our duties to all parties concerned. This left us with no option but to terminate our service to this Client.

Maureen W.
03/2017
3.0
house cleaning
  + -1 more
I thought it went well the first time --later, I found out they didn't do all they said but they did charged me $10 extra for ??? The second time they came they didn't wash the sun room floor. Then I had to start checking, the kitchen floor was not as clean as it should have been. They say on the 1st clean that they clean the outside of trash (kitchen) cans--they obviously did not do this the first time as they were very dirty when I cleaned them. The 2nd cleaning cost $160.One of the girls broke a mirror. Michelle, the owner, offered to come back and 'make it right' and pay for the broken mirror. However, I had already cleaned what they didn't. I told her not to return. Let's face it, for $300/$160 I can not clean my own house and it's totally free.
Description of Work: They came to my home for a 'first deep cleaning' then one month later to begin my monthly cleaning schedule. This cost $300, Just--well, very high in my opinion

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from EadsCo Cleaning
We take Client concerns very seriously and we review the facts and accounts prior to responding to a negative review. Here is what our research turned up: Regarding the 2nd Clean... This service was performed on 3/3/2017. The Client is correct, our staff missed a couple things they should not have. We have fantastic staff but they are not perfect and they can make mistakes; they made a couple on this service. We earn our 'A' ratings not by being perfect, but by ensuring that when our staff makes mistakes, we actively engage our Clients to remedy the situation. And we did so with this Client. We offered to come back out, at our expense, to remedy the deficiencies and to reimburse the cost of the broken mirror; the Client refused both and discharged us. After being discharged, we still asked the Client if we could come out to re-clean the areas we missed so that she received full value as promised. We received no response. Regarding the 1st Clean... This service was provided on 1/30/2017. We send a follow-up email to each of our Clients after every service. We did not receive any complaints regarding this service. Regarding the '$10 extra' charge... We appreciate the price sensitivity of our Clients which is why our service fees are fixed ahead of each service and our Clients always know what they will pay prior to receiving service. At no point did the Client notify us of any suspected billing errors. I reviewed the service agreement, signed by the Client, and checked this against our billing records. The Client was billed exactly as she agreed. This statement is false.

bill T.
03/2017
5.0
house cleaning
  + -1 more
Everything was great, they cleaned over and beyond my expectations!!!
Description of Work: House Cleaned, they did all the extra things I asked them too. Brittany and Tiffany are my Favorites!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

1600 Heritage Landing Suite 110, Saint Charles, MO 63303

http://www.eadscocleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

EadsCo Cleaning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

EadsCo Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, EadsCo Cleaning offers free project estimates.
Yes, EadsCo Cleaning offers eco-friendly accreditations.
No, EadsCo Cleaning does not offer a senior discount.
No, EadsCo Cleaning does not offer emergency services.
Yes, EadsCo Cleaning offers warranties.
EadsCo Cleaning offers the following services: Primarily - Cleaning Services. However, we offer more than a typical cleaning service. If you are a recurring client of ours, we have an extensive list of additional services to make your life easier. If it is something a full-time Maid would do; we are here to do that for you as well.
Exterior services.

Contact information

1600 Heritage Landing Suite 110, Saint Charles, MO 63303

http://www.eadscocleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed