Response from Amco Ranger Termite & Pest Solutions
Thank you for your recent review and apologizes for not meeting your expectations. The Green Star Program in which you are currently enrolled is designed to control pest at their source, before they get in. This service allows our customers a more convenient option without the restriction of scheduling. The timing on this application is typically 8-12 weeks apart. As part of the Green-Star program, you can receive as many pest control services as you need throughout the year, both inside and out. In review of previous conversation it presents that an interior service is preferred at your location and we have adjusted your account to the Quarterly Pest Management program. This option allows for contact prior to service, so a call will be placed and a post card will be sent to secure a scheduled time to provide the pest management application. There are no additional fees for this option just a different scheduling requirement for service. With both the Quarterly or Green Star pest management programs you get peace of mind through the highest quality pest prevention treatments, unlimited services and a year round guarantee. I sincerely apologize for any confusion regarding the scheduling policies of your pest control services. I hope the above explanation provides additional explanation as to how the programs are organized. If you have any questions or concerns, please call me at 636-928-3084 so that we may discuss them further. Thank you Denise Busse