Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Marshall's Lawn Service Inc
Designer - Landscape, Lawn Care Maintenance and Mowing, Sod Installation,
About us
Locally owned & operated. Service area: Jackson, and Cass county MO., Commercial and Residential lawn maintenance tailored to your individual needs and desires.
Business highlights
Emergency services offered
36 years of experience
Services we offer
Fertilizer, Insect and weed control programs, Lawn and Bed maintenance, Lawn renovation Aerating & Verticut Dethatching, Mowing & trimming, Seeding, Small tree and shrub pruning, Sprinkler system maintenance and much more!, landscaping, spring/fall clean up
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.321 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 10% | ||
| 14% | ||
| 10% | ||
| 0% |
Showing 1-21 of 21 reviews
JD W.
Nov 2019
We are happy with them. They does good job.
JD W.
Nov 2017
I continue to use them. They do an excellent job and I will recommend them.
Dale F.
Jan 2015
I like the fact that they are a smaller company and they are willing to come out and talk with you if you have an issue. What I don’t like is that I think they have too much going on and they are little slow at getting back to you after you call them or actually get them to answer and talk to you but they are very personable and so it’s hard for me to be unhappy when they finally come and they really take me through the process on what they are going to do and all that. It’s just that they have a slow response time.
David C.
Dec 2014
They take care of a couple of acres and do a good job. Their overall service is great. They are always on time. They are reasonable.
Alan D.
Oct 2014
Started out well. during initial contact we stated we needed additional work done at a later time. Spring went into summer and when it came time ti do the additional work we could not reach anyone. Ended up firing them over the internet as that was an email they couldn't ignore and would leave a date/time stamp. Two months later the crew shows up to do fall work on yard. Had to explain again problem to contacts and to repeat they were in fact fired. No problem with work crew, the problem was all administrative.
Response from Marshall's Lawn Service Inc
"Sorry for the miscommunication all phone calls and voicemails are tracked by Verizon wireless . We never received a call or voicemail to let us know when or if they wanted the work to be completed. We also have no e-mail record of them firing us."
JON T.
May 2014
Excellent, reliable, and affordable.
Response from Marshall's Lawn Service Inc
"Thank You for being a great customer! We sincerely value your business and will be glad to work with you on your lawn care service needs!"
Paul L.
Feb 2014
.
Response from Marshall's Lawn Service Inc
"Thank You for being a great customer! We sincerely value your business and will be glad to work with you on your lawn care service needs!"
Rebecca Y.
Nov 2013
My lawn looks great. They have been very regular with their service--they show up every week (usually on Friday, occasionally on Thursday or Saturday). They have communicated well. They notify me of any changes, and have given advice for how to better care for my lawn. I have children who occasionally leave a toy in the yard and they will put in on my deck or in my sandbox without complaint. I was so pleased with their service that I gave them a tip at Christmas.
Response from Marshall's Lawn Service Inc
"Thank You for being a great customer! We sincerely value your business and will be glad to work with you on your lawn care service needs!"
Joel L.
Aug 2013
I called to get an estimate on what I wanted done. They had done a little for me the year before but this was a larger job and I wanted to get someone to give me an estimate. I ran down what I wanted done and told them they could come by to look at it anytime and call me with estimate. About three days later I drove into the driveway and the wotk was done. Everything I had mentioned had been done. There was a note on the door that they would bill me. I got the bill and was very unhappy very much more than I thougth it should have been. i never authorized them to do the work...the just showed up and did it. I wanted to wait until later in the year they did it befor so many things had even leafed out thatI had to do most of it agian later in May. Not a good experience at all.
Response from Marshall's Lawn Service Inc
"This is a good one: Marshall’s Lawn Service has never talked, emailed, texted, etc. to this member. After doing some research this member is the son of a customer that we did work for in the past. We talked to the customer (mother) and she wanted the same thing done as in the past. We quoted her the same price and scheduled the work. She was pleased with the work. After a number of months when the bill hadn’t been paid we talked to the mother several times and she said that her son was now in charge of paying for her finances and she gave us his address and also said she would call him. Several past due bills were sent to the son but never paid. Here’s the silver lining: Come to find out this member (son) wrote a review on March 7, 2012 with an A rating on the previous work, this time around we had the same crew, same work, and kept the price the same since she was a repeating customer. Is this a case where the son doesn’t want to spend his inheritance or just the lack of communication between son & mom? At any rate we are pleased that the customer (mother) was pleased with the work."
Laura M.
May 2013
They did basic lawn care for me -- mowing, overseeding, fertilization, shrub trimming, etc. They were all right while I lived in a rental duplex. They were pretty good about keeping up with the weekly basics. Not so great about paying attention to details, such as pulling weeds under the deck. Getting them to do anything special -- such as taking down the vines that had grown up the deck wall -- often took multiple requests before they would remember to do it. They were relatively inexpensive, however, so as a renter I tolerated the inconveniences.
Things were different when I bought my own property and had a mess of a yard to renovate. That was last summer, when we had that terrible drought. I don't know what happened with Marshall's, but their work really went downhill. They overseeded the bare front yard, but what grew was mostly weeds. They didn't keep up with the mowing. At one point they didn't mow for 6 weeks, even though I tried to keep the yard watered and told them it needed mowing. I ended up with grass over my ankles and some weeds around 18 inches high. They asked if I wanted a grub treatment; I said yes; but they didn't do it, as shown in their billing.
My overall impression about last year was that they sort of gave up because of the drought. It seemed like they assumed my yard was dormant, like so many others, and didn't get the word that I was watering it. At any rate, I finally had had enough and hired a different lawn service.
Things were different when I bought my own property and had a mess of a yard to renovate. That was last summer, when we had that terrible drought. I don't know what happened with Marshall's, but their work really went downhill. They overseeded the bare front yard, but what grew was mostly weeds. They didn't keep up with the mowing. At one point they didn't mow for 6 weeks, even though I tried to keep the yard watered and told them it needed mowing. I ended up with grass over my ankles and some weeds around 18 inches high. They asked if I wanted a grub treatment; I said yes; but they didn't do it, as shown in their billing.
My overall impression about last year was that they sort of gave up because of the drought. It seemed like they assumed my yard was dormant, like so many others, and didn't get the word that I was watering it. At any rate, I finally had had enough and hired a different lawn service.
Response from Marshall's Lawn Service Inc
"Second worse drought in history, 18" be-hide on rain, temperatures 100 degrees plus , yard doesn't have a sprinkler system, grass is burnt up, bare dirt showing. YES we stopped mowing until mother nature started raining again, Weeds in beds, she didn't PAY for bed maintenance, just mowing. Planting grass seed go in to a drought requires watering many times a day, If the grass seed sprouts or dries out it dies, that's the mother nature works,, its out of our control. The home owner has to water! , If not the seed will not germinate. Once again that falls on the home owner to water if mother nature doesn't !"
Paul P.
Mar 2013
We contacted Marshall's and requested service. Their reply was prompt and their service was reliable.
Response from Marshall's Lawn Service Inc
"Thank You for being a great customer! We sincerely value your business and will be glad to work with you on your lawn care service needs!"
Paul N.
Jul 2012
I would not recommend them. Their quotes were off by 200%. They kept double billing me as well. They never showed up on time and didn't complete the work.
Response from Marshall's Lawn Service Inc
"[removed member name] wanted 10 shrubs trimmed and some pampas grass cut down (First time-day one), Fixed price X amount of dollars. [removed member name] called back and want 12 more shrubs trimmed and some roses cut back, 3 upright junipers removed and hauled away (Second time- different day), Twice as much work, there for twice or 200% higher price, When a home owner adds more work after any contractor gives them a fixed price, the additional work will effect there over all price. More additional work higher price."
Rebecca Y.
May 2012
Young professional-looking man came over quickly,because I needed lawn care to begin soon. I felt it was a very a fair price. They have come every Friday to mow since then. I love the regular service. They have done my lawn treatments within the proper time parameters--the yard looks good. They send bills on a timely basis. On the whole, excellent service.
Response from Marshall's Lawn Service Inc
"We sincerely value your business! Thank you!"
Joel L.
Mar 2012
Totally satisfied with ever aspect of work done by this company. they showed up when they said they would, did what they said they would, totally professional and a good value. I will probably use on a yearly basis for clean up on this property.
Response from Marshall's Lawn Service Inc
"Thank You for being a great customer! We sincerely value your business and will be glad to work with you on your lawn care service needs!"
Valerie M.
Sep 2011
I am pleased with the work performed. My yard has been sorely neglected this year and I needed help getting it back under control. I had purchased an Angie's List big deal from Marshall's Lawn Service and am happy with the service and value Chris with Marshall's went around my yard with me going over what I wanted done and made several suggestions regarding care and maintenance options. He estimated the time the job would take and explained clearly what my pre-paid Big Deal purchase covered and what the additional cost might be. I was happy with the final results. My yard looks so much better and I plan to use them in the future for some lawn renovation and maintenance.
Response from Marshall's Lawn Service Inc
"Thank You for being a great customer! We sincerely value your business and will be glad to work with you on your lawn care service needs!"
James B.
Nov 2010
We received a very quick response to our email request. Chris, the onsite representative, has been very quick to respond to our needs. He has been very professional and has revisited our yard to attend to a few issues. I think this company is on its way to becoming a serious competitor in the Kansas City metro area.
Response from Marshall's Lawn Service Inc
"Thank you!"
Cindy G.
Oct 2010
They did real good work and the guy was a real hard worker. They weren?t very dependable and they didn?t come when they said they would. The work was done very satisfactorily.
Response from Marshall's Lawn Service Inc
"Bad weather earlier in the week and some rain days. I wish i could control mother nature, Sorry for the delay. (First come First serve)"
DICK N.
Aug 2010
The grass didn't grow well, but I think this was weather, not the fault of the lawn service. The clean-up of leaves, etc., was not very thorough.
Response from Marshall's Lawn Service Inc
"We sincerely value your business and will be glad to work with you on your lawn care service needs! Windy day leafs where blowing around. Also it help if your neighbors pick up there leafs also."
ROBIN R.
Aug 2010
They responded promptly to my request for pricing information and gave a written quote with clear information about their services and recommendations. Their staff have been pleasant, courteous, prompt, knowledgeable, and professional. They show up when they say they will, and they perform the work they promise to do. I feel that I can trust their recommendations on different types of work and treatments, too.
Response from Marshall's Lawn Service Inc
"Thank You for being a great customer! We sincerely value your business and will be glad to work with you on your lawn care service needs!"
JERRY N.
May 2010
Work went very well and was completed at estimated cost. Clean up was excellent with trimmings both raked and vacuumed up for a very clean job. The shrubs were overgrown but looked very nice when the triming was completed. The two employees were very professional and pleasant to work with.
Response from Marshall's Lawn Service Inc
"Thank You for being a great customer! We sincerely value your business!"
Sandra G.
Aug 2009
unknown
Response from Marshall's Lawn Service Inc
"We sincerely value your business, Thank you!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Marshall's Lawn Service Inc is currently rated 4.3 overall out of 5.
Marshall's Lawn Service Inc accepts the following forms of payment: CreditCard
Yes, Marshall's Lawn Service Inc offers free project estimates.
No, Marshall's Lawn Service Inc does not offer eco-friendly accreditations.
No, Marshall's Lawn Service Inc does not offer a senior discount.
Yes, Marshall's Lawn Service Inc offers emergency services.
No, Marshall's Lawn Service Inc does not offer warranties.