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Interior and Exterior Painting
Health & Safety Measures
Founded 1979 • With Angi since March 2004
11525 Locust St
Kansas City, MO 64131
Service Provider ResponseI punctually met with [Member Name Removed] and his estimate appointment went generally well despite being slightly confusing. We discussed some numbers in general while I was making notes from which to provide an accurate four option cost estimate -as requested. Obviously there was an unfortunate misunderstanding of both language and intent. I wish Mr. [Member Name Removed] the best on his remodel project. Doug Bates, President Bates Painting Company (since 1979)
Service Provider ResponseTo Whom It May Concern, My Company, Bates Painting Company, has proudly provided the Kansas City area with honesty, integrity and A rated service since 1979. With regards to to Mr. [Member Name Removed]'s project, we believed we had clearly communicated and contracted the reasonably inexpensive process of refinishing badly damaged cabinets and woodwork and this is exactly what we did. What Mr. [Member Name Removed] WANTED but did not communicate, was the much more expensive process of varnish and stain stripping, a service we could have provided but at an appropriately higher price. The attached photographs are of no significant value as we were not allowed to finish the project. Our final invoice of $500 has not been collected as the final phase of this project was cancelled by the client in conjunction with his $2,000 demand. It appears to me Mr. [Member Name Removed] is using the online rating forums as a means by which to extort $2,000.00 from our Company. With complete integrity and reverence for our online presence, I recognize that our Proud A Rated Company has become a clear and unfortunate victim of online bullying! In this situation we wish there was an online forum by which contractors could warn other contractors about customers with whom they should avoid working. Mr. [Member Name Removed] would certainly find himself at the top of such a list. Sincerely, Doug Bates
Service Provider Response[Member Name Removed], We are so sorry that we missed our appointment, it very rarely happens and was not done intentionally. We feel compelled to say it saddens us, in this day and age of "instant" reviews, that we would receive an "F" from you so quickly. There are so many reasons that one might miss an appointment and it seems fewer and fewer are willing to stop and consider some of the reasons why an appointment might be missed before they post a bad review. Again we are sorry we missed our appointment and we are more than happy to reschedule.
Service Provider ResponseWe could not be more confused by this review. When we finished the project, after an exchange of hugs and cookies, the homeowner told us how pleased he was with the final project. We have never had a review that we could not make sense of- until now. We wonder if you are reviewing the wrong contractor. If you were at all unhappy with the product nothing that was said , mentioned or insinuated throughout the entire project. We are very sorry that we left without knowing your level of dissatisfaction.
Service Provider ResponseThank you! We thoroughly enjoyed working with you and your sweet wife!
Service Provider ResponseThank you for doing business with us Mr. K! Just to be clear, all painted surfaces are included in our bids, the "extra" charge for the soffits was because of a color change and the extra work that went into that particular part of the project. Thanks Again!
Service Provider ResponseMs. W., We have reached out to you multiple time to set up a date. Please call our office and we can expedite your service. We would never leave anyone unsatisfied as you can tell by our A rating on Angie's list. Office:816-283-1213 An excerpt from your email: Doug, Thank you for reaching out and no worries, I hadn't attempted I contact you so the delay is 100% mine. Before scheduling the Angie's List date I would actually like to have you come out and give me a quote.
Service Provider ResponseThank you! Pleasure working with you!
Service Provider ResponseThank you for the review! It's always a pleasure working with you!
Service Provider ResponseThank you! It was a pleasure working with you!
Service Provider ResponseSometimes scheduling can be very difficult when a customer has very few windows to have painters inside the house. Thank you for working with Bates Painting Company!
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We can take care of all your exterior cleaning needs.
Greg Baker Painting is different from all other competitors. Greg personally tailored the company to provide the best customer experience, and longer lasting paint .Greg has a larger number of crew members. He oversees every job for superior quality control. Normal work days are twelve hours. The results of that is more attention to detail, better customer communication, reduced stress, and more production in fewer days. Good long lasting paint requires superior surface preparation , using the best possible products, and quality control. Our mission statement is ( If the work is not done correctly, it will be done over until its right). Greg Baker Painting is dedicated to providing the best overall customer service, and the best finished product Respectfully, Greg Baker
Painting - Exterior. Painting - Interior. Pressure Washing. Deck Staining Wallpaper removal Commercial Residential
Bates Painting Co is currently rated 4.9 overall out of 5.
Bates Painting Co is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Bates Painting Co accepts the following forms of payment: Check, Visa, MasterCard
Yes, Bates Painting Co offers free project estimates.
Yes, Bates Painting Co offers eco-friendly accreditations.
Yes, Bates Painting Co offers a 5% senior discount.
Yes, Bates Painting Co offers warranties.
Bates Painting Co offers the following services: Painting - Exterior. Painting - Interior. Pressure Washing. Deck Staining Wallpaper removal Commercial Residential