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Geek Squad - Best Buy

Computer Repair, Uncategorized Services, Appliance Sale,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%

Filter reviews by service

Showing 1-7 of 7 reviews
Tom F.
Oct 2016
5.0
Computer Repair
Yes, I recommend this pro
.

Tom F.
Oct 2016
4.0
Computer Repair
Yes, I recommend this pro
$162
I had to go back yesterday, because there was a small issue from 6 weeks ago. I was minor but thats what they get a 'B' instead of an 'A'

Rick P.
Jun 2014
5.0
Computer Repair
Yes, I recommend this pro
$55
We had originally gone to a Sprint Store but were having problems
getting the phone upgrade I wanted and still keeping my current phone
plan. While I was at Sprint, someone heard my story and suggested I do
my upgrade at Best Buy. I had never thought of that.
My son and I (it was his phone we were upgrading), went to Best Buy and immediately
got service (wait at Sprint was 45 min), got the phone we wanted to
upgrade to for $100 less than Sprint was offering and got to keep my
plan the same as it was.  This was perfect!
The portion of Best Buy for cell phones was run very well. The people were knowledgeable and the service was quick and efficient.  The upgrade phone prices were much better.

EVE E.
Oct 2006
5.0
Computer Repair
Yes, I recommend this pro
$248
They were very honest. I was told that they could send my laptop off for repair with a nonrefundable deposit of $248.00. They informed me even if they could not fix the laptop that they would keep the deposit and that they decided that it would end up costing me more money in the long run. I took their advice and will be buying a new laptop soon with the money they saved me!

STACEY R.
Sep 2006
4.0
Camera Repair Service
Best Buy initially was uncooperative with respect to the memory card but, after Angie's' List kindly intervened they promised to send a gift card to cover the cost of a new memory card. We did have to purchase another 4 year warranty as replacement of the camera is deemed to satisfy the terms of the first warranty. However, Best Buy applied the $20 price difference between the old and new cameras towards the price of the warranty, so we only ended up paying $20 for a $40 warranty. Not too bad. This situation was resolved thanks to the timely intervention of Angie's List. We are very pleased that Best Buy cooperated once Angie's List became involved.

THERESE D.
Oct 2005
5.0
Appliance Sale
Yes, I recommend this pro
$1,000
I HAVE GONE TO BEST BUY OVER A DOZEN TIMES, AND I HAVE ALWAYS HAD A GREAT EXPERIENCE-EVEN AT CHRISTMAS TIME. THE STORE ALWAYS HAS ENOUGH STAFF WHO ARE EAGER TO ANSWER QUESTIONS, AND HELP OUT. I BOUGHT A WASHING MACHINE/DRYER, AND TELEVISION. THE SALES PERSON EXPLAINED EVERYTHING TO ME. THE DELIVERY COMPANY THAT CAME TO SET UP THE MACHINE WAS TERRIFIC.

ANGELA V.
May 2004
1.0
Computer Repair
THEY WERE SLOW AND UNTRUTHFUL. THEY TOOK OVER A MONTH TO REPAIR MY LAPTOP COMPUTER THAT WAS UNDER WARRANTY. THEIR SALES ASSOCIATES ARE NOT HONEST ABOUT WARRANTIES ON ANY OF THEIR PRODUCTS. THIS IS THE THIRD WARRANTY PROBLEM I HAVE HAD WITH THEM ON THREE DIFFERENT PRODUCTS. EACH TIME THEY TRY TO AVOID HONORING THE WARRANTY. WHEN YOU REALLY COMPLAIN LOUDLY, THEN SOMETIMES THEY WILL HONOR THEM. THEIR MANAGEMENT IS AWFUL. IF YOU ASK TO SPEAK TO ONE, YOU ARE ONLY REFERRED BACK TO THEIR COUNTER PERSON. I HAD TO FIND THE MANAGER OUT IN THE MIDDLE OF THE SALES FLOOR BEFORE THEY WOULD SPEAK TO ME. THEN THE PROBLEM WAS HANDLED QUICKLY. YOU SHOULD NOT HAVE TO GO TO THAT EXTREME TO GET SERVICE FOR ITEMS YOU HAVE PAID FOR. I WILL NOT SHOP WITH THEM AGAIN.

MARY M.
Feb 2004
3.0
Auto Accessories
HIGH PRICE. EQUIPMENT FAILED TWICE SO HAD TO RETURN. DID GET MONEY RETURNED FOR DIFFERENCE, BUT FROM THE ST. PETERS LOCATION.

Homeowner
May 2003
5.0
Uncategorized Services
Yes, I recommend this pro
$200
THEY ALWAYS HAVE WHAT I'M LOOKING FOR AND HAVE A VERY WIDE SELECTION. BE CAREFUL AROUND THE HOLIDAYS-YOU SHOULD EXPECT LONG LINES.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.0 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.