J & J Siding And Window Sales Inc

Execellent experience. Excellent communications, all texts, emails, and calls answered promptly. Work was professionally performed and looks great. Shoutout to Jonathan, Eddie, and Ron for excellent outcomes. Salesman Jake was the best and gave great advice with no upselling. J&J will be returning for futher projects in 2022.

Did a good job fixing siding damaged.

It was a good experience. The response time was quick and the customer service was great. They were able to fit me in and get the work done quickly. I would hire them again!

We purchased 2 doors from J&J Window Sales in 2017. The first door that was installed - Alliance Sliding Patio Door. Issues: The seal was not applied properly and a lot water leaked in the basement after we had a hard rain. J&J did assess the damage and paid for damages through their insurance. The lock on the handle also did not work but J&J did finally fix it. The second door we purchased - Therma Tru Fiber Classic Mahogany was for the front door. It was sold to us from J&J Windows with the intention that not much maintenance would be needed because it's fiberglass and not wood AND it had a 5-year warranty. This product has been ABSOLUTELY TERRIBLE and J&J has NOT stood behind the product they sell. We have had issues with this door and door frame less than 1 year after it was installed. We notified them as soon as we noticed the issues and at that time, paint was peeling around the door frame and the door was already starting to fade. No way should it have faded this quickly. They sent a painter out MANY times to try and fix the door frame and it still looks terrible and paint is still peeling. They SAID they re-stained the door for us but they NEVER did and after checking their records again they discovered they never did re-stain the door. The picture of the house is what the door looked like 1 month after it was installed, which was very nice. The other images are after 1-2 years after it was installed.... TERRIBLE!!! We spent thousands of dollars ($$$$) and now J&J Window Sales (or even Therma Tru) are not willing to fix the door frame or the door! Their final email/comment to us was that they were sending us a door stain kit so we could do it ourselves or have someone do it for us, and they made it sound like they were doing us a favor because the kit usually costs $140. SERIOUSLY??? Do you think this is good customer service??? I am embarrassed that our front door looks so awful. The least J&J Window could have done was send someone over to re-stain the door and at least do something to fix the frame. They just gave up! We have been extremely patient through this process over the years. They said the door must receive a lot of sun.... No kidding... It's a front door!!!! THIS IS HORRIBLE CUSTOMER SERVICE AND WE ARE VERY DISAPPOINTED CUSTOMERS! We will NEVER refer ANYONE to this company!

This company did a great job! I will be referring them business. Tidy, responsive and their work was excellent. Definitely would hire them again!

We couldn't be happier with J&J's work on our door, both the process and the results. They were careful about getting the right measurements from an asymmetrical and wonky opening and the people they sent out were always no-nonsense. The only minor downside is that it took them a while to get us on the schedule, but it was definitely worth the wait (and evidence that they're not subbing things out).

Our experience with J&J was nothing short of phenomenal. We have worked with numerous contractors over the years at our house and have never had the kind of service, attention to detail, or responsiveness that J&J provided. We worked with Jake on this huge project, and his care about the quality of the job was unlike any I have ever seen. We could not be happier with the outcome of our house and J&J's professionalism. We would not hesitate for a second to recommend them or to utilize them for any future needs we may have.

I can't believe it's been 3 years since J & J Siding and Windows was here. We've had so many complements on our house since they did such a great job with our siding and windows. It all looks just as good as when it was installed! I'd upload a pic if I could. Siding and windows are expensive so you want to go with a company and product that is going to last a long, long time. Thanks J & J! :)

I called to set up an appointment for an estimate. I was told that John would call that day or the next day to set up a date . I didn't hear back from them for 6 days. Went with another company.

We had SmartSide LP installed by J&J Siding and Windows this Fall. They did a great job and it looks fantastic. Jake, the project manager, and Severos, the crew leader and installer, were responsive to our concerns and the attention to detail was fabulous. I would definitely recommend J&J Siding.