CHESTERFIELD IRRIGATION
About us
Lawn irrigation sales, service, installation, backflow testing
Business highlights
42 years of experience
Services we offer
AND SERVICE OF UNDERGROUND IRRIGATION SYSTEMS, AND SPORTS-FIELD SYSTEMS., DESIGN, GOLF, INCLUDING; COMMERCIAL, INDUSTRIAL, INSTALLATION, LANDSCAPE, RESIDENTIAL
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.213 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 62% | ||
| 15% | ||
| 8% | ||
| 15% | ||
| 0% |
Showing 1-13 of 13 reviews
Chris N.
Jul 2017
David was very pleasant and professional to work with. As a new homeowner to a property with a sprinkler system, David not only checked that everything was working properly, he showed me the specifics of what to keep an eye on and what parts typically need to be replaced. He showed me in detail how to use the control module and set up a schedule for my watering needs as well as how often, time duration, and time of day to water. Our internet service provider had buried new cable during the winter months and had severed one of the irrigation lines. David had it fixed in 10 minutes flat and you could not even tell he had to dig up the yard. Excellent work!! A+ rating!
K
Feb 2016
unknown
Judd M.
Sep 2014
I would recommend Chesterfield Irrigation.
Melissa H.
Jun 2014
Arrived on time, repaired a cut hose, made suggestions. scheduled fall visit.
Jennifer S.
Sep 2013
Terrible!!!!!!!!!! They set my timer wrong and then told me I needed a new one which they will sell me for $300 with labor which I do not. They did not turn off heads that I asked for and did not positioned the ones correctly then told me they should move a head and charged me $90 when it was fine before. I had three different people come out and they just could not get it right. The girl that answers the phone could not be more rude. I asked to speak with the owner and got the manager who told me that I needed a new timer and I said no I do not it is working fine and he said well Im just reading the notes and I said yes reading the notes from someone who did not know how to set a timer. They just did not know what they are doing. I will never call them again.
Response from CHESTERFIELD IRRIGATION
"Hi [member name removed]: We are truly sorry to hear how disappointed you are with the service you received last spring; as our goal is to always perform at the highest level of quality service. I have reviewed your account and see that we have had a business relationship for MANY years; and we take pride in that. We would like a chance to earn our relationship back. Please feel free to contact me directly if there is anything we can do to remedy your experience. Sincerely, Sheri Metcalf"
Kent C.
Aug 2012
Individual who showed up did not have equipment necessary to locate valve (called another vehicle); located two boxes, neither of which was the one he needed. Left without finishing work. Called back a week later in inquire if he was coming back; cancelled work.
Response from CHESTERFIELD IRRIGATION
"Hi [removed member name]: We want to apologize that you did not receive the extraordinary service, we thrive to provide. We are working to implement some changes. We truly appreciate your feedback. Please feel free to contact me directly if there are any other issues with the service you are receiving. Sincerely, Sheri Metcalf"
Mary J.
Feb 2011
my reactions are mixed -in my experience, it depends on who comes to do your work. the management is good but the workers have varied in experience and ability. i have had some very good ones, and some very bad ones, and have learned to ask for and wait for the worker i like. i have spoken with the managment about my experiences, and told them if i can't get who i want, then i won't do the job - they have been responsive. if i wasn't happy with the work, they usually fixed it or refunded me. so overall they try to make things 'right'.
Response from CHESTERFIELD IRRIGATION
"[member name removed]: I have just recently been made aware of your review of our company, therefore, I am responding to this EXTREMELY late. #1 I would like to apologize for the delay of this response. #2 I want to apologize that you were not 100% completely satisfied with the service you had received in 2010. As a valued customer, I want to check in with you to be sure you're receiving the exceptional customer service you deserve. Our goal is to go above and beyond your expectations because the longevity of our company is due to repeat customers like you. Thank you for your past and current patronage We look forward to seeing you soon. Please do not hesitate to contact me directly if, in the future, you are not completely satisfied. Thank you again, Sheri Metcalf"
ALBERT F.
Jun 2008
They are professional and helpful. When we had a problem with the system they diagnosed it quickly and inexpensively.
Response from CHESTERFIELD IRRIGATION
"Thank you for your kind comments! Customer satisfaction is a shared passion within our company and we are pleased to see you are exceptionally satisfied with the services you're receiving from us. Your many years of dedication to our business is much appreciated, and the growth we've experienced over the years is because of customers like you, who are faithfully supportive. Thank you so much! Sincerely, Sheri Metcalf"
BETSY B.
Feb 2006
The company is helpful in that it sends annual reminders for routine maintenance. Appointments are scheduled in a timely manner and service is prompt.
LISA S.
Feb 2006
We had Chesterfield Irrigation install our sprinkler system and now they maintain it as well. They take great pride in what they do and if something is not right, they will come back to fix it. They have great customer service. We highly recommend them.
Response from CHESTERFIELD IRRIGATION
"We truly do take pride in our work as you stated, but an even bigger achievement is when a customer takes the time out of their busy schedule to express such great satisfaction with our company. We are always ecstatic to hear this! Thank you SO very much! Sincerely, Sheri Metcalf"
JUDITH D.
Sep 2005
I WAS EXTREMELY PLEASED WITH THE WORK DONE BY THIS COMPANY. PHONE CALLS WERE RETURNED PROMPTLY; PEOPLE CAME WHEN THEY SAID THEY WOULD. THESE SMALL COURTESIES MAKE WORKING WITH A COMPANY SO MUCH EASIER. JOHN (HALVERSON?) IS THE REPRESENTATIVE. HE DREW A COMPLETE AND DETAILED PLAN OF OUR LOT AND THE PLACEMENT OF THE IRRIGATION HEADS. HIS BID WAS REASONABLE AND LOWER THAN MANY OTHER BIDS. HIS CREW IS KNOWLEDGEABLE AND CLEAN. I WAS VERY PLEASED WITH THE ENTIRE INSTALLATION. WE HAVE DOGS IN THE YARD. THE INSTALLERS WERE VERY CAREFUL TO CLOSE GATES AND THEY WERE FRIENDLY TO THE DOGS. JOHN RETURNED POST-INSTALLATION CALLS PROMPTLY, IN SPITE OF BEING DELUGED WITH BUSINESS DUE TO OUR DRY SUMMER. HE ANSWERED ALL MY QUESTIONS AND ENCOURAGED ME TO KEEP CALLING IF I HAD ANY MORE. THIS WAS ONE OF THE MOST PLEASANT EXPERIENCES I'VE HAD IN YEARS OF CONTRACTING SERVICES. I HIGHLY RECOMMEND CHESTERFIELD IRRIGATION.
RAM S.
Aug 2005
ESSENTIALLY SATISFIED. COULD HAVE DONE A THOROUGH CHECK AFTER REPAIR. COMPANY SHOULD HAVE OFFERED ''DISCOUNT'' IN GOOD FAITH.
Homeowner
Sep 2004
THEY HAVE BEEN PROMPT IN THEIR SERVICE. THEIR TECHNICIANS ARE KNOWLEDGEABLE AND FRIENDLY AND BEEN ABLE TO SOLVE PROBLEMS THAT OTHER COMPANIES HAVE NOT BEEN ABLE TO SOLVE. THE OFFICE STAFF IS RESPONSIVE TO CALLS AND CONCERNS.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
CHESTERFIELD IRRIGATION is currently rated 4.2 overall out of 5.
CHESTERFIELD IRRIGATION accepts the following forms of payment: CreditCard
Yes, CHESTERFIELD IRRIGATION offers free project estimates.
No, CHESTERFIELD IRRIGATION does not offer eco-friendly accreditations.
No, CHESTERFIELD IRRIGATION does not offer a senior discount.
No, CHESTERFIELD IRRIGATION does not offer emergency services.
No, CHESTERFIELD IRRIGATION does not offer warranties.