Paul Davis Restoration

I have water damage in a rental property - the condo above flooded on to my ceiling in the kitchen. I was referred to them by a trusted contractor. It's been over a month and I still don't have a quote or an understanding of what work needs to be done. They have been nice on the phone, but they sent out someone on a Saturday (three weeks ago) who stopped by and looking at the ceiling and yet they don't have a record of it. They sent out someone again last week (Tuesday) and I still haven't heard any details on what/how/when/cost to fix it. They appear to be disorganized though again nice and courteous on the phone but it shouldn't take this long just to get a quote on what work needs to get done.

Our basement in a rental home flooded and our insurance company suggested these guys. We called and their contractor came out and was very professional. But then they sent us a bill later for work they never performed. It was 6 times the bill that the contractor quoted us. When we could produce pictures as proof that they did NOT do the work, they backed off certain line items but added few new ones that cant be disputed via pictures. We are still dealing with this company trying to resolve this issue. They threaten to send to a collection agency if we do not pay.

They were wonderful - very responsive, punctional and professional. I was impressed!

As an Insurance Advisor, I partner with Paul Davis to provide an added value to my clients at no cost to them. Whether it is water, fire, or general damages, Paul Davis and there responsive and professional team members are there for the best interest of the customer. At times there may not be damages, but they are willing to help.

Excellent. Paul Davis did a great job of communicating with myself and the client to make sure the process was smooth and efficient.

The service went great. My basement is dry again and even have several heavy rain falls my basement has stayed dry because I followed the tips of the technicians.

I'm an insurance sales/service professional. I was a restoration contractor for 10 years. Since going back to insurance 3 years ago, I have been referring clients to Paul Davis Restoration. I continue to do so because I consistently receive positive feedback about Paul Davis Restoration from my clients.

They were responded fast! Very professional and great at communication and explaining the process.

It was the worst experience ever. It was stressful, they lied and did shotty work. As they were working they were doing it wrong. It was pointed out to them but I was told they knew what they were doing. The outside wall is now caving in. All of the windows have broken and you can see that the wall is physically caving in. The insurance rep said that it was due to the awful work that this company had completed. I am now fully liable for the repairs. Stay clear of this company! They made all kinds of promises that they were incapable of delivering.