25 EMPLOYEES. SPECIALIZE IN HOMEOWNERS ASSOCIATION MAINTENANCE AND RESIDENTIAL GROUNDS MAINTENANCE. TOWNHOME, APARTMENT, CONDO AND SINGLE FAMILY HOMES. YOU MAY CONTACT US BY PHONE OR EMAIL.
In our third year with this company service really fell off. This is coincident with a big increase in homes they service in our neighborhood. I suspect their business grew faster than their equipment and hiring could accommodate. Wait times to get a first plow became so long that most mornings I had to shovel anyway just to get to work. I miss the service we had in the past!
Description of Work: Snow removal
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0
$325
Jeanne E.
04/2018
2.0
snow removal
 + -1 more
We had a seasonal contract. They missed three snows, leaving ice all winter. They shoveled only a path rather than an entire sidewalk. No shoveling a path to the street or the backyard sidewalk as contracted. I paid in the fall and they called inquiring if I had paid, an indication of sloppy bookkeeping.
Description of Work: Shoveling and plowing
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$400
Amy P.
05/2017
5.0
lawn service, snow removal
 + 0 more
Extremely well, very prompt and friendly staff.
Description of Work: Snow removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan J.
01/2017
5.0
lawn service
 + -1 more
They charge $50 per visit. What keeps me going back to them is their quality and value. The workers are really professional and personable. I have been using them for just a year.
Description of Work: They mow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Susan J.
01/2017
4.0
lawn service
 + -1 more
.
Description of Work: Lawn and yard work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
KATHRYN B.
03/2016
5.0
snow removal
 + -1 more
They do a good job. I like that I don't end up with several packed snow treads since they use the snow blowers. They also don't leave snow drifts that I can't see over. Their removal system leaves less icy build up.
Description of Work: They use industrial size snow blowers to remove the snow from your walk and driveway. They hand shovel the sidewalk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom M.
12/2015
5.0
snow removal
 + -1 more
.
Description of Work: We have contracted for the winter season on snow blowing. The response in getting a quote and answering questions was quick and professional. We have had only one snowfall, but that was cleared very well and in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Carla-Elaine & Claudia J.
12/2015
1.0
landscaping, hardscaping, snow removal
 + 1 more
unknown
Description of Work: I received a yellow hang tag flyer advertising this company's services in October. I eagerly called to sign up. I even had my neighbor ready to sign up with me for a discount. The flyer said $299 for the service, with a lesser rate if your neighbor signed up. After three attempts with voice mail messages left each time, I finally spoke with Aaron four days later. He said that he would drive by my house the next day, look at it, and mail me a quote. Since he was also in Roseville, it should be no more than a few days. I said, great. After four or five days, I called since I had received nothing. Again, I had to leave voice mail messages a few times over the course of a week, with no return phone call. I finally got Aaron again (by this time nearly three weeks had passed). He a) did not seem to remember anything about the first conversation and b) said he would come out again and that I would receive a quote in the mail. After a fourth week passed, I just gave up and did not call again. My neighbor was disappointed because she was looking to change providers for a cheaper rate. Clearly this business did not want more clients. While I would have appreciated a phone call back, I am glad that he did respond, as that indicates how he would have treated me as an active customer on a day like yesterday, when there was a huge snow storm. Business should be easy, not hard.
Twin City Lawn care and Landscape plowed my driveway. They were punctual. My driveway was plowed before I left for work each morning. In the spring they came out to inspect if there was any damage. This was unexpected. Lawn did not need it but they put down some seed. It was nice. Many neighbors use them.
Description of Work: Snow removal driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
connie M.
06/2015
5.0
hardscaping, snow removal
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrici D.
05/2015
5.0
lawn service, snow removal
 + 0 more
Fast, efficient, reliable, reasonable.
Description of Work: mow lawn
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Brian S.
05/2015
4.0
snow removal
 + -1 more
They cleared snow as expected. Two swipes with their machines left a little too much clean up snow for my liking.
Description of Work: Snow removal service
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
RICHARD K.
06/2014
5.0
lawn service, lawn treatment, snow removal
 + 1 more
They're really good. They do snow removal but we haven't discussed that yet. We would keep on using them.
Description of Work: I used Twin City Lawncare & Landscape. They're doing mowing and edging and they're also doing weed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$35
Mary J.
04/2013
5.0
snow removal
 + -1 more
Today is the 19th, 4 days after our contract ended, and there was a lot of heavy snow in the driveway today...but so far they have been over twice to plow it out (thank you!). (If the sidewalk doesn't get shoveled today, we are more than fine with that!). However, during the contract season, TC Lawncare and Landscape arrived promptly after every snowfall to plow the driveway and shovel the sidewalk (think there was only one time when the sidewalk was missed). We were very pleased with the service, and especially like the fact that they will return after the city plows have plowed the streets. Based on our experience - highly recommended!
Description of Work: Contract was for Twin City Lawncare & Landscape to plow our driveway and shovel the front walk from October 15, 2013 until April 15, 2013 whenever there is more than 1" of snow. They use tractor/blowers that get close to the garage door and return to plow the large hills at the end of the driveway created by the city plows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Paul S. P.
04/2013
1.0
lawn service, snow removal
 + 0 more
The first significant December snowfall they claimed to have plowed my driveway three times during that snowfall event. We are retired and I was home and I do not think they actually did the job 3 times. I tried calling Jarod three times and got no return call so I wrote him a nice letter and told him to please have his people clear the driveway at the end of the snowfall event. Still a week went by and no reply. I paid my bill on time by the way and chalked this first billing up to misunderstanding. Oh, in the letter I sent to Jarod I asked that they reset my and quot;trigger snowdepthand quot; from two inches to three inches. So I anticipated a bill for Feb that would include maybe two plowings. I think I was billed for 4 or 5. I am getting wordy and hope to shorten my story. I did end up calling the second in command and he was nice but did not follow thru either. I have a pretty good command of the English language but in the end I was reduced to 4 letter words at their lack of communication and lack of follow through. Overall, dealing with this company has left me frustrated and exasperated. I would not recommend them and am changing lawncare over to someone I can actually talk to and communicate with.
Description of Work: We have had their lawn mowing service a number of years and they have excellant lawn care people. This winter I had shoulder surgery and was unable to clear my driveway so I hired them for driveway plowing. A mistake- see below.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$300
Jim O.
08/2012
5.0
lawn service, hardscaping
 + 0 more
Went extremely well....we made a few changes in design along the way which were readily accomodated. We love the final product!
Description of Work: Built a beautiful patio, with steps and two seating areas, along with a bonfire area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
allison M.
10/2011
5.0
lawn service, lawn treatment, leaf removal
 + 1 more
0The crew is always timely and most importantly cleans up very well! It is my favorite day of the week to come home after a visit from the crew! The fall clean-up knocks my socks off every year, totally worth the price -- a great value! We are thinking of using them for snow removal this season too!
Description of Work: We have been using this company for weekly mowing, seasonal fertilizer, fall yard clean-up -- over two years now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENISE A.
07/2010
5.0
landscaping, lawn service, leaf removal
 + 1 more
We have used their service for 3 years. We have been very satisfied with their service.
Description of Work: They do mowing, as needed, as well as spring and fall cleanup. We also had them replace foundation plantings and rock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail H.
06/2010
2.0
lawn service, lawn treatment
 + 0 more
I signed up for a monthly contract for lawn care services to include weekly lawn mowing. They did not come weekly. At one point they did not come for 2 1/2 weeks, so I had patches in my lawn where the grass was 11 inches long. I had to call 3 different times to find out what was going on. Their service was ok WHEN they came, and they were responsive when I called, but I could not depend on them. I decided to find a different service.
Description of Work: Weekly lawn care.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$250
06/2007
1.0
hardscaping
 + -1 more
They did not follow my instructions that I had given them as to what I wanted done. I also gave them my cell number if they ever had any problems they could call me. They never called just did what they wanted to. The stairs were installed wrong and not up to code. They told me they were OK and that I was being too fussy. I had to call an inspector to have them change the stairs. The foreman was rude and said that I kept changing my mind. I hadn't changed my mind, I just knew they were doing it wrong. They said they had put pea gravel at the base of the wall and there was none. They had to take the wall out and put gravel in. It was a total nightmare and I had to take two days off of work to make sure the work was up to standard.
Description of Work: They put in a retaining wall for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Snow Removal,
Lawn and Yard Work,
Pavers and Hardscaping,
Lawn Fertilization & Treatment,
Landscaping,
Leaf Removal,
Gutter Cleaning
FAQ
TWIN CITY LAWNCARE & LANDSCAPE INC is currently rated 4 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
TWIN CITY LAWNCARE & LANDSCAPE INC accepts the following forms of payment: Check,MasterCard,Visa