Signal Garage Auto Care

My SUV is three years old, and I am back to taking it in to Signal. I have been a customer for many years, but when I got a new car, I took it into the dealer while it was under warranty. I called earlier this week to get a quote on a tire rotation and scheduled it for this morning. I did not have a ride, so I waited for it, and the rotation was completed in half an hour. Chris was at the desk and was incredibly pleasant. I am thrilled to be back and will have all my work done here, until I sell this car in 10 years or so!

We've used Signals for all our cars for years, and they're great! They are friendly, professional and quick. You can trust the mechanics.

The guys at Signal are great! I really appreciate their expertise at identifying the quirky issues my car has had after years of wear and tear. This time it was a failing camshaft sensor. That little bugger was just starting to go out so it was tough to identify, but they did and now my car is running like a champ! Also noteworthy... everyone is really friendly and professional. I definitely recommend them!

We keep going back to Signal because they are kind, fair priced and do great work. Most recently we were really impressed when a repair to the AC on our 2008 Saab turned out to involve way more than we could afford and the staff found a way to make the situation right. They went above and beyond. We will keep coming back here.

I really like them, I have been taking my cars to them for about four years.

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This was a bigger service but it saved me from having a problem while on the road trip. They're very conveniently located to me. Their customer service is great and their communication is very clear. Their hours are Monday - Friday 8-5. Scheduling appointments is very easy.

See above.
The service staff was polite on the phone and in person. I knew that Saab parts can be difficult to obtain, so I rented a car at Hertz/Amtrack station for the time of the repair. I felt that the Signal Garage staff were very professional and honest.
I would certainly recommend them to my neighbors and friends (and to members of Angie's List).
It's refreshing to deal with a service provider who very clearly values their customers and is proud of their work. The service mechanic left a personal note in the car thanking me for my business (and identifying who had worked on my car).
My car is working fine now, too.
One of the staff (probably one of the owners) even tried to contact me after the work was completed to make sure that I was satisfied, and to solicit feedback---another example of their dedication to high quality service. Unfortunately, I was too busy to talk on the phone at that time. I think that this unsolicited review on Angie's List should also serve to assure their staff that I was very impressed and pleased with their service.

Dropped it off 1 day, picked it up the next. The truck was clean with no overspray. This is the 4th vehicle done and I have no rust on any of them.

I haven't been there in a while because I got a new car. They are a AAA auto place and get super recommendations. They do a good job plus they are honest. You usually make an appointment and they are usually pretty efficient.

You would think the car would be running like a top. Unfortunately, the original issue I brought my car in for still persisted. It was time to try again. After speaking with Mark and Dave the technician, it was suggested that a new ignition coil was what was needed, that and 4 connectors (parts and labor) came to $331.50. I should have ended things right there, but I still wanted to believe in these guys. On a personal level, everyone there seemed like a good person, and I was still hoping to get me car in shape to last me for a few more years (Mileage 145,000). I guess now I'd rather deal with jerks who can actually fix the problem.

After the second visit, nothing had changed. Still the same sluggishness on hills and accelerating. I was pretty angry by this point, having spent so much money and still not even knowing what the problem was. Mark wanted to try and make things right and invited me to come in again and do another computer check. They would cut me a deal on labor and so I went back a third time. Apparently now there was some indication that the problem was no longer the #1 ignition, but #2 & #4. So they replaced the ignition coils ($189.61). Unfortunately, the same issue is persisting.

I cannot recommend this company. They are very expensive ($90/hr shop charge), and were not able to finally get at why the car was behaving the way it was. It was my first (second and third) time there, and I am done. I'd still like to know what is happening to my car and what can be done to fix it, but I'm not sure I have the money to spend to fix it any longer. Unless, perhaps another shop could find that in fact, the answer is simple and cheap.