Renewal By Andersen

Installer than an excellent job!

It was good and expensive.

Well, as expected.

..

Great! They look terrific

Everything went as scheduled.

They did a very good job.

So far so good!

Very well.

unknown

excellent.

THEY WERE EXCELLENT. THEY SHOWED UP ON TIME. THEY DID WHAT THEY SAID THEY WOULD. THE WORKMEN WERE GOOD. THIS WAS A VERY POSITIVE EXPERIENCE. THEY DID A LOT OF FOLLOW UP.

MR. MILLER PROMPTLY INDICATED THAT RENEWAL BY ANDERSON DOES NOT DO THAT KIND OF JOB. THEY ONLY REPLACE EXISTING WINDOWS OR PATIO DOORS. ANDERSON COULD HAVE DETERMINED THAT THEY DONT DO THIS TYPE OF PROJECT ON THE PHONE AND SAVED US ALL THE BOTHER OF AN APPOINTMENT. OTHERWISE, THEY WERE POLITE, RESPONSIVE AND PLEASANT TO DEAL WITH.

I HAVE TO SAY THAT I WAS PRETTY WOWED BY MY EXPERIENCE WITH RENEWAL BY ANDERSEN. I''VE NEVER DEALT WITH A COMPANY THAT WAS MORE SERVICE-ORIENTED, FROM THE HELPFUL SALESPERSON LOGAN PHILLIPS TO THE ACCOMMODATING SCHEDULING DESK TO THE COURTEOUS AND OBVIOUSLY CRACKERJACK INSTALLERS AND STAINERS. THIS WAS A BIG, MESSY JOB, AND IT WAS DONE SUPERBLY, WITH AMAZING ATTENTION TO DETAIL. I BELIEVE THE SERVICE AND QUALITY JUSTIFIES THE PRICEY COST. AND I''M THRILLED WITH THE RESULT: A BEAUTIFUL AND WEATHER-TIGHT DOOR THAT LOOKS GREAT IN MY OLDER HOME AND IS THE ENVY OF ALL MY NEIGHBORS! I'D HIGHLY RECOMMEND THAT YOU ASK FOR LOGAN PHILLIPS AS YOUR SALES REP!!!

THE ONLY ISSUES WAS WHEN THE SALES PERSON CAME OUT HE DIDNT EXPLAIN SOME OF THE DETAILS ABOUT THE FIRE ALARMS. THIS WAS VERY MINOR AND WAS FIXED RIGHT AWAY.

THE B FOR PRICE MIGHT AS WELL BE AN A, CONSIDERING THE QUALITY OF THE PRODUCT AND THE SERVICE I ENJOYED WHILE WORKING WITH THIS COMPANY. YOUR MILEAGE MAY VARY. EITHER WAY, THEY ARE QUITE EXPENSIVE. I WAS ACTUALLY SURPRISED BY THE PROFESSIONALISM OF THE INSTALLERS. I EXPECTED GOOD. THEY WERE VERY POLITE AND CLEAN. MY ONLY COMPLAINT IS THAT I DIDN'T HEAR FROM ANDERSEN FOR A FEW WEEKS AFTER THE MEASUREMENT. SOMETHING LIKE "WERE MAKING YOUR WINDOWS AND WELL BE CALLING YOU SOON" WOULD HAVE BEEN REALLY NICE.

LOOK FORWARD TO REPLACING MORE WINDOWS! BEAUTIFUL JOB.

EXTREMELY PLEASED WITH THEM. OF ALL OF THE PEOPLE WEVE HAD WORK ON OUR HOME, THEY WERE THE BEST. TOP QUALITY WINDOWS. PRICES WERE OK, BUT QUALITY WAS EXCELLENT, AND WE LOVE OUR WINDOWS.

I LOVE THESE WINDOWS. THE PRODUCT QUALITY IS THE BEST. THE SALESMAN, THE MEASURER AND THE INSTALLERS WERE ALL VERY PROFESSIONAL. THE PRICE IS HIGH COMPARED TO OTHERS, BUT THE QUALITY IS WONDERFUL.

WE WERE VERY HAPPY WITH THE WINDOW PRODUCT AND THE SERVICE. WE WOULD USE THEM AGAIN.

FROM START TO FINISH, THIS GROUP WAS GOOD TO WORK WITH. THE SALESMAN WAS KNOWLEDGEABLE AND HELPFUL, AND NOT PUSHY (A BIG A+ FOR THAT!). THE GUY WHO MEASURED WAS QUICK, ACCURATE, PERSONABLE. THE INSTALLERS WERE COMFORTABLE TO HAVE IN MY HOME FOR 3 DAYS. I LOVE MY NEW WINDOWS. WISH THEY HADN''T COST QUITE SO MUCH, BUT THE QUALITY IS VERY GOOD. YOU DON''T HAVE A CATEGORY FOR PRODUCT QUALITY - MAYBE YOU SHOULD!

WE WERE VERY PLEASED WITH THEIR WORK.

THE ONLY THING WAS THAT THEY HAD FAILED TO TELL ME THAT THEY CHARGE TO REMOVE THE OUTSIDE SHUTTERS. BUT THEY DID MAKE IT UP TO ME! THE PEOPLE IN THE OFFICE HANDLED THINGS WELL.

ANDERSEN HAS THEIR OWN CONTRACTORS AND WHEN THEY GET BUSY, THEY HIRE OUTSIDE CONTRACTORS TO INSTALL. WE HAD THE LATTER, AND THEY SENT OUT TWO WORKERS ONE OF WHICH WAS HIS FIRST DAY ON THE JOB AND THUS TURNED INTO A MESS.

WINDOWS EXCELLENT, CREW THAT INSTALLED THEM EXCEPTIONAL. HOWEVER SALES/CUSTOMER SERVICE PEOPLE WERE NON-RESPONSIVE. I HAD TO REPEATEDLY CALL TO HAVE MEASUREMENTS TAKEN - EVEN AFTER A 50% DEPOSIT.WAS TOLD JOB WOULD TAKE 4 TO 6 WEEKS. TOOK 12 WEEKS IN ALL. INTERIOR FINISH EXTREMELY POOR. CANNOT EXPRESS DISPLEASURE WITH SALES/CUSTOMER FOLKS ENOUGH.