Minnesota Remodeling Solutions

We met with Cory M. He is a project manager with the company. He measured our house and asked what we thinking in terms of deck design and type of siding we wanted to do. He gave us a quick pitch on the products they carried. lasted maybe a half and hour. He told us he would email us with a quote of our project and some ideas for our deck rebuild. Within 3 days he our quote to us. Unfortunately it took us a while to get back to him due to unrelated issues but he kept in contact with us weekly. End of April beginning of May we finally we able to sit with Cory again. He should us his ideas about the deck with the features and products we wanted. He brought out the siding and trim samples and allowed us to make our choices. He helped with Trim ideas because the trim around our casement windows was an ugly shade of brown and could be wrapped, so we had the wonderful task of trying to match those. After making our selections he set up a rough time when the first crew would be out, siding. With our wonderful wet spring, the estimated time was pushed back a couple of weeks. The job that his siding crew did was incredible in about a week. More than what we were expecting, the house is beautiful. They corrected some issue with the exterior that were hidden behind the old siding and added some nice touches. The deck crew showed up about a month later. A bit long of a wait but well worth it. The head deck builder Galen, wow he built an incredible deck, the attention to detail is amazing. The deck took about 6 days to built even though we were told 3-4. Miscommunication between the person dropping of supplies and the crew. Gutters were installed about a week later. Cory and Galen and the whole siding crew were a pleasure to work with. They left the house and yard clean after each night and at the end of the project. Thank you guys so much for the good work. the only flaw was that we were told when we signed the contract that we would receive 2 gift cards, but never received them.

All in all, the project has gone very well. We've been very happy working with Brandon, Cory and Josh.

They came out to start the process and I didn't get any follow up when i was suppose to. I ended up getting a response 6 months later and I just have decided not to proceed with the process.

After talking to Brandon ALL of the questions I had brought to his attention had been corrected. All repairs were done by the dates he had promised. I would recommend this company for any remodeling or repair work you need done. .I will be sure to use Remodeling Solutions in the future

Their price was the highest. I showed them a picture of the door that I wanted. They put a proposal together for me and they put a contract together, I signed it. I gave them a check for a thousand dollars and they ordered the door. The guy called me and said that he did not do his research and it was going to cost an extra $1500. I live in an old house and it had to be a custom door. He told me that if I wanted him to do it I would have to give them that much more money or they would not do it. I told them that I could not give them the money and they returned my check. I got the money back but, it was a lame experience. I thought that they were nice but, incompetent. If they make a mistake, it is going to be on me and not on them. They were not willing to take responsible. They cannot give estimates because, they do not know what they are doing. I think that they handled themselves professionally.

All I can say is this was a catastrophe from the start. The contractors were supposed to start work on Thursday. However, even though I had taken the time off in the afternoon to be there to let them in, they just popped by quickly to measure up how much material they needed. No big deal I thought. However, when they came by on Friday they then didn't get everything done. This meant they had to schedule a third day to finish the job even though I was initially told they would be done on Friday. On Friday I was also told that I would have to move furniture in my bedrooms which had never been mentioned to me initially. OK, I can deal with that, but I never got a call back to schedule another day. Then the following Thursday I get a call at about 9:00 AM saying they are now standing in front of my house and asking how they could get in. I told them that I was at work and was not going to be able to pop by the house and that I would need someone to contact me to schedule when they would come by again. I then tried to call the office number a number of times but never got a call back. The contractors then came back again the next day and luckily my sister was able to open the doors for them. When they were done for the day, I was told that they were not be able to do some of the work for various reasons (all seemed to be valid) and I was fine with that. However, I was not fine with the state that they had left my house. Only two of the almost 20 access points were actually closed back up and the rest were simply left open for blown insulation to fall out of. I tried to contact someone about the state of my house and about what the bill would look like since they didn't finish most of the work. Once again, I had no luck in contacting anyone. I was then emailed a bill a few days later for nearly the full amount of the original quote with a very small amount deducted and charged for the moving of the furniture. I then tried again repeatedly to reach anyone at the office to no avail. Finally, I found Brandon's number on Angie's List and tried to call him. Even though I had to leave a message, he did call back and went through my concerns. He said he would come out and have a look at everything. Brandon came out and was courteous and punctual. He had a look at all of the work and took some measurements. However, I do feel that most of this exercise was for nothing as the measurements didn't come into play in the final cost of what I paid for the job. It did also mean that I took time out of my day to deal with errors in a job that his company had made. In the end Brandon and I agreed that my initial estimate of about 20% of the job being done was correct (like I said all of the measurements weren't consulted again). I was then sent another incorrect bill and emailed Brandon to agree to pay the $800 and that was that. All in all an awful experience; and my house still looks like I took a hammer to most of the walls and ceiling which I will patch up myself. Brandon was very punctual and professional and the only reason I am not giving all Fs in my grading (as he also brought down the cost after he had stopped by). I would however never use this company again for anything. I don't care how little it costs. No communication and very shoddy work. I understand that they were overwhelmed because they had offered a Living Social voucher (which, in my opinion, also was never factored into my cost) but the job still needs to be done to the same standard otherwise you cannot offer such a voucher.

I actually bought a deal through a different site, and it was for 300sf of blown in attic insulation for $50. I used it for the space above our garage since I am trying to insulate it better for a more comfortable workspace. After buying the deal it took a bit of time to connect with the company to schedule a date of service, but I feel they made a fair effort of it. The site showed they had over 1000 sales, and I am sure 3000 phone calls from it. It took a total of three calls, the first call I made was returned the next business day but I missed the call. I called back about 5 minutes later and got to the same recorded message to leave a message and it would be returned the next business day. It was not, however it was near the new year holiday weekend. About 3 business days later I called again, left another message, and this one was once again returned the next business day as promised. So overall, there were a few complications, which were manly due to the mass of callers after an internet deal, but when I did speak to someone to schedule an appointment, she was very friendly and I was happy to hear my appointment would only be about 2-3 weeks out. Responsiveness: B Punctuality: B My original appointment had to be rescheduled due to weather, I was called and a voicemail was left that they could not come the day I had scheduled, but would work with me to still get my appointment in that same week. We went back and forth a bit about availability with my work schedule and they said they would be happy to come on Sat. since it was my only day of availability that week. My appointment was for 2:00pm but they did not arrive until about 3:30pm, however I did receive a phone call and explanation that they were running behind at their previous job. Professionalism: A As for the work performed, they completed the job quickly, were very friendly, and the gentleman that came into the house took his boots off so my carpet would stay clean. One of the workers also gave me a bit of advice on how to further continue my project of warming my garage area to work in. Overall I am happy with the work performed, and would consider using Minnesota Remodeling Solutions again.

There was a miscommunication between the person that came out to my house and the company. Once it was realized, the company made every effort to correct it.

A few weeks later he sent a picture of our house with a new entryway, and different color siding, but it looked like something I could have made in photoshop myself. I asked him to redo it with the original color of siding as I had said that we would NOT be replacing the siding. Although he said he'd fix it and send it back, I never heard back. I was unimpressed with the quality of work done even though it only cost me $49. If it had gone better, I would have been ready to spend more!

It didn't go very well. The insurance company gave a list of stuff they agreed to. Minnesota Remodeling Solutions came and did work but they didn't do anything on the list but they still charged. I had a hard time dealing with them because they wouldn't return my calls. I would recommend getting everything in writing.

It was kind of strange. There were a few things that we weren’t aware of when we were talking to the person that was handling the remodeling. One of them was the fact that when we selected the floor they did not explain to us was that the flooring in the bathroom then would not meet the floor in the hall so there were the steps. If we had known that we would have made other arrangements with them so that the floor would have been even. We also had problems with when their people were coming. To get work done, they would come they would do something for example when they did the dry wall and stuff and then they would leave a plan and give no instructions as to what we were supposed to do. So one day we did not know what to do so we turned it off before we went to bed and it turned out that we should have left it on. We thought that there were a lot of communication steps that were missing with the contractor. We ended up too that we had to purchase some of the things on our own so I think that without looking it up, it would have been in the range of $5000 to $6000 of things that we paid them. We would have people arrive on a Saturday to install things like the toilet. It was really a strange way to do business.

Ryan from MRS said their company primarily does roofing and siding. In the Big Deal coupon, it stated architectural design services. I left a message over 2 weeks ago as a follow-up but have not heard back.

I purchased the big deal coupon for this service and I thought we had a fine meeting. They gave me a sales pitch, but at the same time they had some good information and good education on their services. Overall it was a valuable use of time and money. I did not get too much into the pricing of their end solution, but I would give the actual design session a B. I would very likely use them again.

They advertised a design service, and when I called them, they said they only do roofing, siding and windows. The don't do design work. They didn't do what they said they do, and they didn't come. Someone may want a roof, and call them for it, they would be very satisfied with their service. I wanted a design which they advertised, and they said they didn't do it.

The guy came out to look at the work and said they would get the plans and quotes out a few days later. The following week I had received no information from them so I called and got a hold of him. He said the he would get us the plans and the quote in the next day or two. A week later I was still waiting on the plans. I called the office and left many messages. It's been three weeks and I still have not received the plans.

I was intrigued by the $49 consultation fee (regularly $500) and purchased it via Angies List special deals. I thought I would be getting creative ideas on things I could do to dress up my home's exterior. What I discovered was the company was in the roofing/siding business with no apparent uniqueness with regard to design or creativity. Essentially, I paid $49 for a roofing siding contractor to bid on re-roofing and re-siding my house. When I suggested that I thought that marketing their business as a design consultant (or however they expressed it) was misleading, the salesman (a likable guy) told me it was really an idea the Angies List people had suggested and that I could request my money back. I assume this company will do fine work if hired, but due to how they marketed themselves, I never had the desire to find out first hand.

We discussed the work to be done on Thursday 10/3. The estimator took notes and pictures of the work to be done in order to provide an estimate. The estimate was to be separated into two parts with a quote on the more basic items to be provided by Monday 10/7 and the computer design options to be provided by the end of the next week. It has now been over a week and we have not heard anything. An unresponsive contractor might not be too unusual, but in this case we paid $55 up front for computer generated design options that have not been provided. Had the company followed through on what the Project Manager promised, our professionalism rating would have remained high. Since it has been over five business days, the rating went from A to F. Having a follow up call would have kept them favorable in our minds. Even though the Big Deal was just $55, we have a lot of work to be done in our new "old" home and will now move forward with other contractors.

I'm considering on using Minnesota Remodeling Solutions. I lost the original one, I did call and asked if he would resend the estimates with detailed description of the product. They are respondent. He was very friendly and basically the price was right. I waited a long time for the estimates.

They were very good! They were very responsive and came exactly when they said they would. The cost even came in less than what was quoted and they did what they said they would do. I had some of the materials and they had to buy some additional ones. They did a great job with organizing and finding out what in addition they may need to get. They did a great job and I was very happy with the work.

The work that they did was fine. The price was okay.

Overall, I was not satisfied and they did not do good work. They came to our house after the storm. They put the tarp on the roof as a temporary fix. However, the tarp fell off shortly after, so we decided to get another company for the actual roof repair. I had signed a contract with them and had to work to get out of it.

They were prompt. There were a few repairs they did after the installation. One of the windows needed a new seal, but they were not able to come up with one. It may have been an issue with the manufacturer, I’m not quite sure. Other than that, everything turned out very well.

They were professional and took care of anything that needed done. They cleaned up well and we had no problems. The people I dealt with were very polite, well kept, and got the work done when they said. I used to have a handyman service and can be particular with services I get. I was pleased with their work and it met my expectations.

It turned out to be pretty good. They covered everything before they began, to contain the mess. It can be quite a mess doing that type of work and we really appreciated their extra care. We thought their price was reasonable.

Alan was very flexible with his time and always available to answer questions. He was always professional and punctual. The bid was a bit higher than we were willing to pay, but I wouldn't hesitate to use the company in the future.