IDC-Automatic Garage Doors

Very well as expected

Punctual and professional.

At first, my contractor suggested AGD&FP. I had been shopping around, then I checked Angies List. This company had a good score with Angies List. So I went to the showroom in Champlin. The help that the sales person provided was very great. After installing the unit we had a problem. The unit was not the right type for the space we were planning to put it. There was a lot of extra cost and disruption due to a mistake that the salesperson had made. Steve Schwartz was very quick and fair in the process of correcting the situation. We did not even have to ask him to cover ALL the cost of replacing the unit. The end result is that we are very pleased with the Fireplace and it was the best price by far. What a varsity play Steve made. They even sent an installer out to do the final set up.

They came out and were very honest and up front. They were the most reasonable. They did everything they said they would do .

Quick service. They were punctual. I would hire them again in the future.

On time, even though bad weather. Fair price for work done.

THEY ARE QUICK, PROFESSIONAL AND ACCEPT A CC.

THE GARAGE DOOR WAS NOT SEATED IN THE TRACK CORRECTLY FOR OPENING AND CLOSING WITH THE GARAGE DOOR OPENER. THE GARAGE DOOR DIDN'T WORK, HAD TO CALL THE INSTALLER BACK AND IT TOOK ANOTHER HOUR TO GET THE GARAGE DOOR TO ACTUALLY OPEN AND CLOSE.

I APPRECIATED THAT AFTER HE REPLACED THE SPRING HE WENT THROUGH ALL THE MOVING PARTS, CHECKED AND OILED EVERYTHING.

WE CALLED INDEPENDENT DOOR CO. THEY SENT A YOUNG MAN OUT VERY QUICKLY. HE WAS VERY COURTEOUS AND FRIENDLY. HE WAS PUNCTUAL. HE FIXED THE DOOR AND WAS QUICKLY ON HIS WAY. TOLD US TO LOOK FOR SOME POSSIBLE PROBLEMS IN THE FUTURE.

ROD WAS VERY EASY TO WORK WITH IN EXPLAINING THE CHOICES AND PLACING THE ORDER. HE WAS VERY PROMPT IN RETURNING CALLS. THE INSTALLER ARRIVED ON TIME AND COMPLETED THE WORK VERY QUICKLY. ALL OF THE OLD MATERIALS WERE REMOVED, AND THE AREA WAS LEFT CLEAN. THE DOOR FIT SEEMS TO BE PERFECT. NO ISSUES AT ALL.

INSTALLER WAS PROFESSIONAL AND HAD A GREAT ATTITUDE DESPITE HAVING TO WORK AROUND SOME IMMOVABLE EQUIPMENT THAT WAS IN MY GARAGE AT THE TIME. THE NEW DOOR WAS INSTALLED, ADJUSTED CORRECTLY AND THE OLD DOOR AND ALL OF THE MESS WAS HAULED AWAY. GREAT JOB.

THE SALESMAN MEASURED THE DOOR INCORRECTLY SO AFTER THE DOOR WAS INSTALLED THEY COULD NOT INSTALL THE OPENER. THEY HAD TO COME BACK OUT AND FRAME IN THE DOOR AND THEN INSTALL THE OPENER. THIS RESULTED IN MONTHS OF DELAYS. WHEN ALL WAS SAID AND DONE THEY LEFT THE AUTOMATIC GARAGE DOOR OPENER UNPLUGGED BECAUSE THE CORD WAS THREE FEET TOO SHORT TO REACH THE PLUG IN THE CEILING SO WE WERE STILL UNABLE TO USE THE GARAGE UNTIL WE WERE ABLE ON OUR OWN TO FIX IT. THEY DID THE ADDITIONAL WORK WITHOUT EXTRA CHARGE AND THE WORKERS AND STAFF WERE ALL VERY COURTEOUS, BUT THEY WERE EXTREMELY SLOW IN RETURNING CALLS OR RESCHEDULING ALL THE ADDITIONAL VISITS THEY HAD TO DO DUE TO THEIR OWN MISTAKES. IT WAS GOOD THAT THEY DIDN'T CHARGE US FOR THE ADDITIONAL WORK, BUT THE WORK DRAGGED OUT FOR MONTHS AND WE WERE STUCK WITHOUT A GARAGE WHEN WE NEEDED ONE. THEY WERE VERY SLOW IN RETURNING CALLS OR SCHEDULING THE WORK.

I COULDN'T GET THE GARAGE DOOR TO CLOSE AFTER I'D PULLED OUT OF THE GARAGE AND I WAS LEAVING FOR WORK. THE DISPATCHER RIGHT AWAY SAID, ''OH, YOU'LL NEED TO HAVE SOMEONE COME OUT IMMEDIATELY.'' THEY WERE THERE QUICKLY, FIXED THE DOOR AND EVEN CHECKED THE OTHER DOOR TO SEE IF WAS IN GOOD REPAIR. I'D USE THEM AGAIN IN A HEARTBEAT.

THIS COMPANY (WHICH ORIGINALLY INSTALLED THE DOOR A COUPLE YEARS AGO) HAS BEEN GREAT. THE DISPATCHER WAS VERY COURTEOUS, BUT WASN'T SURE SOMEONE COULD COME OUT RIGHT AWAY BECAUSE THEY WERE VERY BOOKED. BUT LESS THAN TWO HOURS LATER, THE REPAIRMAN SHOWED UP AT MY HOUSE. WHEN HE REALIZED THAT ALL THAT WAS NEEDED WAS A SCREW, HE DECIDED NOT TO CHARGE ME (EVEN THOUGH I WAS PREPARED TO PAY THEIR NORMAL $69 SERVICE CHARGE). VERY NICE AND REASONABLE! I'LL CERTAINLY USE THEM AGAIN IF NECESSARY.

AFTER GOOD EXPERIENCE FIXING BROKEN TIP UP DOOR, I HIRED THEM TO REPLACE DOORS & INSTALL OPENERS. FIRST WAS TOLD THE DOORS WERE IN STOCK AND COULD BE INSTALLED THE FOLLOWING WEEK. THEN THAT THEY WERE COMING IN ON TRUCK ON THE 11TH, READY TO INSTALL THE 15TH. SET UP THE APPT FOR 15TH, CONFIRMED THE PRECEDING THURS. NO ONE CAME ON 15TH NO CALL. I CALLED THEM AND THEY SAID STILL NO DOORS, BUT MAYBE LATER IN THE WEEK. FINALLY, GOT A PROMISE OF DOORS IN ON THE 22ND, AND CONFIRMED INSTALL ON 25TH. INSTALLERS INFORM ME THAT OPENERS COULD BE INSTALLED BUT NOT OPERATIONAL BECAUSE NO OUTLETS AVAILABLE. HAD BEEN ASKED IF I HAD ELECTRICITY TO GARAGE, NOT TOLD TO HAVE OUTLETS INSTALLED FOR OPENERS-WAS TOLD EVERYTHING WAS GOOD TO GO. APPARENTLY NOT GOOD TO GO. WAS TREATED RUDELY BY SALESMAN WHO SAID WHO DOESN'T KNOW THEY NEED OUTLETS. APPARENTLY I DIDN'T-THOUGHT THEY WERE HARD WIRED. GOT THE DOORS-HAD TO, THEY ALREADY TOOK THE OLD ONES OFF. DID NOT GET OPENERS.

THEY DID A FANTASTIC JOB AND CLEANED UP REALLY WELL WHEN THEY WERE FINISHED. VERY PROFESSIONAL AND FRIENDLY. WE'RE REALLY HAPPY WITH HOW THEY TOOK CARE OF US.

THE POOR GUY GOT CALLED ABOUT A DOZEN TIMES FROM HIS WIFE. HE GOT THE JOB DONE AND DID IT WELL. I WOULD USE THEM AGAIN.

CAME OUT AND DID AN ESTIMATE THE SAME DAY I CALLED.

VERY NICE PEOPLE TO DEAL WITH AND CAME BACK READILY TO MAKE AN ADJUSTMENT. I WOULD RECOMMEND THEM IN THE FUTURE TO ANYONE. I KNOW THAT I WAS CHARGED A VERY FAIR PRICE FOR WHAT I RECEIVED.

I CALLED INDUSTRIAL DOOR FOR A QUOTE. THEY GAVE ME A QUOTE OVER THE PHONE. IT WAS JUST A FEW DOLLARS HIGHER THAN OTHER QUOTES I OBTAINED. I DECIDED TO GO WITH THEM BECAUSE OF THE GOOD REPORTS ON ANGIE''S LIST AND BECAUSE THEIR LEAD-TIME WAS A FEW DAYS OUT COMPARED TO 3 WEEKS FOR THE OTHER COMPANY I WAS CONSIDERING. A SALES REP CAME OUT WITHIN 2 DAYS. SHE TOOK MEASUREMENTS AND BROUGHT SOME BROCHURES OF THE DOOR OPTIONS (COLOR, WINDOWS, PANELS) AND THE OPERATOR. AND TOLD ME WHAT TO EXPECT. I CALLED HER BACK WITH MY DOOR DECISION AND PAID OVER THE PHONE. EVERYTHING WAS IN STOCK. THE INSTALLATION MANAGER CALLED THE NEXT DAY TO SCHEDULE THE INSTALLER TWO DAYS LATER. MY NEW DOORS WERE INSTALLED A WEEK AFTER I RECEIVED A QUOTE. THE INSTALLER WAS VERY NICE AND EXPLAINED EVERYTHING. HE WORKED INDEPENDENTLY AND LET ME KNOW WHEN HE WAS COMPLETE. EVERYONE I DEALT WITH HERE WAS VERY PLEASANT AND ACCOMMODATING. I WOULD HIGHLY RECOMMEND THIS COMPANY.

THESE PEOPLE WERE VERY EFFICIENT, PROMPT, ORGANIZED AND PROFESSIONAL. ALL THE NEIGHBORS LOVE THE NEW DOOR!

I CALLED SEVERAL PLACES AND THEY WERE THE LOWEST AND THEY CAME RIGHT OUT AND DID THE WORK! THEY EVEN TOLD US ABOUT A SPECIAL THAT SAVED US LOTS OF MONEY FOR WAITING A WEEK TO HAVE THE WORK DONE. THEY DID GREAT WORK!

A REAL PLEASURE TO DEAL WITH. THE FIRST TIME WE USED THEM, THEY WERE THE DEFAULT SUPPLIER UNDER OUR HOME WARRANTY. THEY DID SUCH A NICE JOB WE'VE USED THEM TWICE MORE. WE SPEAK WITH THEM OVER THE PHONE, DESCRIBE THE PROBLEM, GIVE OUR CREDIT CARD, AND WHEN WE'RE AT WORK THEY'VE COME AND FIXED IT COMPLETELY FOR EXACTLY THE (VERY REASONABLE) PRICE NOTED. THEY LEAVE THE PLACE PERFECTLY NEAT, AND SEND US THE BILL. IT'S A ZERO-HASSLE, FULLY SATISFYING SERVICE! THEY'VE ALSO SUGGESTED OVER THE PHONE HOW TO FIX IT OURSELVES FOR FREE IN ONE CASE WHERE THEY CERTAINLY COULD HAVE COME OVER AND MADE A FEE. SO, TWO THUMBS UP.

THEY GOT MY WORK NUMBER TRANSPOSED, SO THEY WERE NOT ABLE TO CALL BEFORE AS REQUESTED, BUT THEY DID APOLOGIZE FOR THIS AND DID A GREAT JOB.