Hero Plumbing, Heating Cooling and Electrical

generator service, electrician

About us

Hero Plumbing, Heating & Cooling has been a family tradition for over 100 years. In 1914, Harry C. Ridler started the company in South Minneapolis which led to the company name Uptown. Pete Savage worked for the Ridler family in the 1970s, and in 1982 Pete had the incredible opportunity to purchase it. In 2010, using the money they saved while Josh was in Iraq as a down payment, Sheree and Josh took out an SBA loan and purchased Hero Plumbing, Heating & Cooling from Josh’s father. At that time, Hero had 4 employees and focused on serving Minneapolis. Today, Hero has over 150 amazing men and women working with us and we’ve expanded our service area to cover the entire Twin Cities metro.

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 1-25 of 589 reviews

Chris J.
04/2021
5.0
Steve was outstanding!!! Professional, knowledgeable, nice, polite, friendly He explained everything!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chris J.
04/2021
5.0
Steve was outstanding!!! Professional, knowledgeable, nice, polite, friendly He explained everything!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mike G.
04/2021
5.0
They inspected cleaned and provided insight and advice that was extremely helpful . They also took water out of the hot water heater to verify it was working fine and checked for CO. Taping and then plugging holes they demonstrated how dirty our duct work is. We had no idea. We are going to have these cleaned.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0


Jerry T.
04/2021
5.0
The Tech we had, Sean was OUTSTANDING And flat out completely a first class person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian K.
04/2021
5.0
Fonta, my tech, was awesome. Personable, professional, and answered all my questions and concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David E.
04/2021
5.0
Great people to work with, Tony was able to give me advice on the project for maintaining the plumbing. Highly recommended Tony, he knows what heâ s doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen Z.
04/2021
5.0
Steve Henry was very thorough and informative , Steve is a very likable and friendly. I would have him come again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

chris p.
04/2021
5.0
Anthony did a very careful, thorough inspection of my AC system and recommended a few optional services that I can choose to order or not, explaining what each service would accomplish . He was very polite and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Craig R.
04/2021
5.0
John M. and Tony L. came to clear my main drain. They did and excellent job and were friendly and pleasant to talk to. They answered all my questions and explained the process.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Julia R.
04/2021
5.0
Quick, prompt, on time service. Steffon was so friendly and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail B.
03/2021
5.0
We had our air exchanger replaced as well as one of the motors for our three-zone furnace. Mike was on time, cheerful but professional, clearly knew his business and very clearly explained what was done and how to proceed going forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda A.
03/2021
5.0
John was timely, kept us informed on what he was doing and why. He was courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff P.
03/2021
5.0
Professional, polite, informative, and sufficiently answered all of my questions. The furnace, A/C, and water heater were replaced in one visit in approximately five hours. They cleaned up their mess, and hauled away the replaced items. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah V.
03/2021
4.5
First issue was bathroom sink drain and piping going to the wall. The technician did a great job getting all repaired. Second issue was a leak in the cold water line in the basement. The technician also did a great job repairing it. I just felt that the cost to have it repaired was way over priced. I knew exactly where the leak was and the technician did not have to do any tracing to see where it was etc.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Faith C.
03/2021
4.0
Technician was pleasant, prompt and efficient. Job was done within 3 hours of my request. Although I thought it was a little pricey the job was well done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Douglas A.
03/2021
5.0
Excellent service with extremely knowledgeable technicians. Made sure I knew exactly what the issue was and how it possibly happened. Open and honest pricing with experienced recommendations. Integrity is huge with me and they have the integrity I look for in a business. Would highly recommend them for any job in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason S.
03/2021
5.0
Trevor was very professional and knowledgeable about issue of clogs and was able clear drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon K.
03/2021
5.0
The technician was on time, polite and explained the process clearly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carl G.
03/2021
4.5
They continue to do a good job and are tops on customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JULIA D.
03/2021
4.0
Drain blockage cleared . Good customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl C.
03/2021
5.0
Very professional, I trust tgem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon K.
02/2021
5.0
Excellent service. The technition was on time and explained the process clearly. Liked how fast I was able to get scheduled. The price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kari A.
02/2021
5.0
The employees take such care to make sure the job is fine right the first time. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherry H.
02/2021
5.0
Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andy J.
02/2021
5.0
Very knowledgeable and professional. A little expensive but the job was completed exactly like it was supposed to. Steve seems like a nice and honest guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day