Hero Plumbing, Heating Cooling and Electrical

generator service, electrician

About us

Hero Plumbing, Heating & Cooling has been a family tradition for over 100 years. In 1914, Harry C. Ridler started the company in South Minneapolis which led to the company name Uptown. Pete Savage worked for the Ridler family in the 1970s, and in 1982 Pete had the incredible opportunity to purchase it. In 2010, using the money they saved while Josh was in Iraq as a down payment, Sheree and Josh took out an SBA loan and purchased Hero Plumbing, Heating & Cooling from Josh’s father. At that time, Hero had 4 employees and focused on serving Minneapolis. Today, Hero has over 150 amazing men and women working with us and we’ve expanded our service area to cover the entire Twin Cities metro.

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 76-100 of 589 reviews

Richard B.
10/2020
5.0
Sen was courteous, pleasant and informative. We liked his personality and explanations of Hero's services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

T W.
10/2020
4.5
Very professional, courteous and respectful. On time. Did not waste time. Knew what needed to be done and did it.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Bintou S.
10/2020
5.0
I am so satisfied about the job of this company I will recommend them to others too

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike W.
10/2020
5.0
Brian Wass was professional technician and provided excellent service and was very qualified to perform work that was done. Highly recommend him for any drain clog issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike W.
10/2020
5.0
Professional and friendly

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alan S.
10/2020
5.0
They honored the warranty for our new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael M.
09/2020
5.0
Had a very positive experience with Nick Holm! Very knowledgeable and effective! I highly recommend Hero and Nick Holm!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda P.
09/2020
5.0
Rick Weber from Hero Plumbing came to our house today and did a spectacular job fixing some DYI plumbing we tried to do in our house. The service was fantastic and the cost was so reasonable. I would highly recommend Hero and specifically Rick Weber!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jenny A.
09/2020
5.0
Fast, easy, friendly, good price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leah Y.
09/2020
4.0
very kind gentlemen

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Greg R.
09/2020
5.0
Excellent service. Very professional, knowledgeable, and clearly explains exactly what they're doing, why they're doing it, and what risks there are in the future, pros & cons of different options, etc. You can't go wrong if you hire Hero.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon A.
09/2020
5.0
Allan arrived on time and was professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eleanor B.
09/2020
4.5
Al Motz from Hero did EXCELLENT work repairing our boiler and radiators. He was very knowledgeable and patiently answered all my questions. He was Awesome and I would recommend him to my friends and family if they have hearing problems. Hero customer service was also great!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jon A.
09/2020
5.0
John was very professional, courteous and communicated well. They were able to come the next day from when I called. Would recommend Hero Plumbing to others. Good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg R.
09/2020
5.0
Hero communicated with me during the whole process from the moment I hired them, all the way through the end of the project. The field service pro was delayed due to an earlier emergency, and the Hero scheduler kept me updated every hour with an ETA, starting well before the original appointment time was scheduled to begin. The service man who arrived was named Steffon. Consider yourself very lucky if he arrives to do your work, because Steffon's professional, courteous and explains exactly what needs to be done. I'm very happy to have hired Hero, and grateful that I had Steffon on the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

KHALIF A.
09/2020
5.0
positive over all

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Mari K.
09/2020
5.0
They moved my appointment up because my softener problem became worse so great customer service. Dustin was professional, caught an additional problem and explained everything to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jon A.
09/2020
5.0
Hero responded to my request in really fast. Had Lance dispatched to us within an hour. Lance and John were professional and explained things well. Was hoping to not have to replace the water heater, it was the right thing to do. They cleaned up behind themselves also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ethan C.
08/2020
2.5
Lance came out and was very professional. Installed the next day and he did a really good job. But Apparently I didn?t do my research because I spent $2400 on a water heater. I found out afterwards that I waaaaayy over paid. For the same water heater installed it would have only cost me $1200.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0


Mary Kay R.
08/2020
5.0
Always efficient and friendly service from Hero plumbing and heating !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathie S.
08/2020
4.5
Very honest and informative

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn T.
08/2020
5.0
Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl B.
08/2020
5.0
PRECISE AND HONEST IN GIVING ESTIMATE

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beth M.
08/2020
5.0
Brian was very professional and knowledgeable. Great guy and great service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Chris B.
08/2020
5.0
The customer service was great - their ability to schedule an appointment within a day was exceptional! Steve came out and was very professional, friendly and knowledgable. I have an old house with old plumbing and he was able to take care of the drain blockage for less than the first estimate and left the place spotless! Thanks Hero and Thanks Steve - you're the BEST!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day