Hero Plumbing, Heating Cooling and Electrical

generator service, electrician

About us

Hero Plumbing, Heating & Cooling has been a family tradition for over 100 years. In 1914, Harry C. Ridler started the company in South Minneapolis which led to the company name Uptown. Pete Savage worked for the Ridler family in the 1970s, and in 1982 Pete had the incredible opportunity to purchase it. In 2010, using the money they saved while Josh was in Iraq as a down payment, Sheree and Josh took out an SBA loan and purchased Hero Plumbing, Heating & Cooling from Josh’s father. At that time, Hero had 4 employees and focused on serving Minneapolis. Today, Hero has over 150 amazing men and women working with us and we’ve expanded our service area to cover the entire Twin Cities metro.

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 526-550 of 589 reviews

Eileen P.
12/2017
5.0
Employee was very nice and explained all to be done

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula C.
12/2017
5.0
the tech was approachable, explained everything and was very helpful and pleasant. A very positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt F.
12/2017
5.0
It works.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Phil B.
12/2017
5.0
Dustin waisted no time, he assessed the situation and got right to work. He removed an old garbage disposal and installed a new one. He replace some of the drain pipes and dishwasher hose. He tested everything out to make sure things worked and didn't leak. He cleaned everything up and showed me what he did. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Deborah H.
12/2017
4.0
Competent and professional with many tools and options.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ardella C.
12/2017
4.5
He was prompt & courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jamie R.
12/2017
5.0
Very straight forward and honest with me. I appreciated their willingness to show me things to help me learn about my house.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Karen C.
11/2017
5.0
Excellent work...

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Carol W.
11/2017
4.5
Pleasant experience with both the pro and the office person. Work was done in a very timely manner. The pro was personable and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rena E.
11/2017
1.0
They were very good at contacting me and setting up the appointment right away. The bad thing is they miss diagonosed the problem. They did not do any checks on the heating elements, but had me order them anyway. When it was a fuse in the shut off that was the problem.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
4.0


MARK A.
11/2017
4.5
Fast, honest, quality work at a fair price

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sheilah H.
10/2017
5.0
The tech Niall Ebbs was professional and courteous. Mr. Ebbs explained the issue with my furnace, did a complete inspection, made recommendations for future repairs/replacement and truly helped me understand what needs to be done. If anyone asks me who they should hire for heating problems, my answer will ALWAYS be call Uptown Heating and Plumbing. I wouldn't hesitate to hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul K.
09/2017
4.5
Excellent work. Project was timely and Ryan did excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John G.
09/2017
3.5
good job

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

sarah h.
09/2017
5.0
As usual, Uptown Plumbing, Heating, and Cooling did a great job for us! Davis, our tech, installed a new bathroom faucet in our home. Scheduling was easy, he was right on time, and did fantastic work. Oh, and Davis was very clean too! Call Uptown....they're true professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristine H.
09/2017
3.5
Very professional. They worked with me on price and financing. I needed a lot more work than drain cleaning. A lot of replacement of old plumbing. It couldn't be finished the same day and Sean West, the Plumber, patched everything up enough so I had functional plumbing then came back the next day to finish. The whole thing was unexpected and kind of expensive. I would call them again.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Carol T.
09/2017
5.0
They did great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim D.
06/2017
3.0
charged twice the estimate, cut a hole in a wall and left it, and left floor moulding out.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0


Simit D.
05/2017
4.5
Pure professional and family men which made my wife & daughters feel comfortable having complete strangers all over my house. They are great at what they do & would highly recommend the company to anyone who wants to get the issue fixed. I had a water heater & 2 toilets installed. Clean, respectful and amazing crew. I just realized 1 of my toilet installed was apparently not as robustly glued to the ground so I placed a call & they are already on their way to fix it. Stuff happens is what I believe in but what counts is the dedication to acknowledge and fix it and most imp not hear about the cost as its within their warranty time frame. FYI - Many incl myself do believe they might be a little bit pricey BUT for a few extra dollars I rather have pure professional do the job & a reputed company. Glad I chose them.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Marisa B.
05/2017
5.0
Simply Amazing!!! So happy I picked them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day