Hero Plumbing, Heating Cooling and Electrical

Excellent service and repair.

had some complications with the billing.

Customer service was great. They confirmed appointment the day before service. They confirmed time tech would be arriving and sent a picture and bio the morning of service. Tech listened to my issues, answered my questions, and got right to work. Everything was done and works perfectly. Definitely will use them again.

Excellent service and repair.

Removed old and installed new 2" drain pipe from 2nd floor to the basement. Alex was proficiently skilled and did a great job. He ran into some unforeseen problems which he explained thoroughly to me and remedied. He was especially good at breaking the wall only as necessary. The job was neatly done and he cleaned up really well. I was under a timeline and he finished well ahead of it.

They were very responsive reached out right away got her in quickly on there service list. Plumber was friendly courteous and did an efficient job. I was just happy with everything.

Dustin took the time to analyze my problem that I was having to get to the root of the issue. The root cause ended up not even being a plumbing issue! We brainstormed possible solutions and he made me feel at eaze when he left even though he didn't have to do any work at my house. He didn't try to force any work that wasn't needed or try to upsell me on anything. Just honest and trustworthy. If I ever need a plumber again, I know who to call!

Brandon was very nice. Work was done as neatly as possible and as quickly as. Possible. It was a tough situation that he was able to calm . It is nice to have hot water again. Thank you!

Good but pricey

The plumber was on time, very professional and friendly and was a conscientious worker. We would call Uptown Plumbing Heating and Cooling again.

Austin is a great guy.

plumber was great, knowledgable. Service is a little spendy.

Came out quickly to fix my faucet. Completed the job quickly at a good price.

Great communication, fast response, liked the texting with the technicians picture and name, and his time of arrival. The technician was easy to deal with, professional and pleasant. It was an easy fix, a bit pricey for a quick and simple job.

The plumber gave good suggestions, I did not hire this plumber only because we could not afford to get the job done, We are not sure what we are going to do. He was friendly, polite, punctual .

The gentleman that came was very knowledgeable and kind.

They offer a program for a small amount of money monthly that saves you a trip charge. Trip charges I found can range from $69.00 to $400.00 . That just gets the plumber there. before they fix the issue. Could get costly.The program offers added support through out the year. So well worth the $10.00 a month. You can cancel anytime. First month is one cent. !!! Their website is awesome Complete details on all staff . Check them out first. Compare others to them. They will win you over.

They listened to our needs and preferences and gave good advice.

Dependable, on time, good price, professional, friendly. Everything I needed in replacing cartridge on shower faucet. Will use them in the future.

N/A

Service was fast and I was provided with several alternatives

Showed up on time. Did a good job. Very professional. Even brought the empty trash cans up yo the garage.

On time. Provided good information about our heating system and water heater.