Hero Plumbing, Heating Cooling and Electrical

generator service, electrician

About us

Hero Plumbing, Heating & Cooling has been a family tradition for over 100 years. In 1914, Harry C. Ridler started the company in South Minneapolis which led to the company name Uptown. Pete Savage worked for the Ridler family in the 1970s, and in 1982 Pete had the incredible opportunity to purchase it. In 2010, using the money they saved while Josh was in Iraq as a down payment, Sheree and Josh took out an SBA loan and purchased Hero Plumbing, Heating & Cooling from Josh’s father. At that time, Hero had 4 employees and focused on serving Minneapolis. Today, Hero has over 150 amazing men and women working with us and we’ve expanded our service area to cover the entire Twin Cities metro.

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 251-275 of 589 reviews

Dan C.
07/2019
5.0
The team that completed the installation was timely, clean and informative. They answered all my questions and did a quality job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Josh G.
07/2019
5.0
Adam installed our dryer without any road bumps. He was extremely personable, respectful, and cost conscious/efficient!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rich R.
07/2019
3.5
Great Tech showed up. Very professional & scheduling system very efficient. But--Way over priced & Techs are definitely working on commission when you suggest to replace a 7 y/o toilet due to a pindrop leak which ultimately was due to plastic coupler on water feed. One of the 2 they replaced-I provided & still got whacked inflated charge. Also-no breakdown of parts/labor pricing. Its random quotes off the techs ipad. The real kicker is at the end when they inform you there is a $19.99 charge for fuel & restock of the Van. Great staff contrary to my disappointment. They really were- but this pricing is kinda insulting to the wise.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Abdirahman K.
07/2019
5.0
Great service and fast fix thanks guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda D.
07/2019
5.0
fine

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurence A.
07/2019
5.0
xxxxxxxxxxxxxxxxxxxx

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

orlando h.
07/2019
5.0
The plumber was a very nice guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samuel M.
07/2019
5.0
Great service, and a great clean and neat service man. Work was perfect and the price was great. So glad I called them, and happy to have the projects repaired. Thanks HERO. !!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela C.
07/2019
5.0
The team did a great job with the replacements and repairs! They even left one area of my utility room cleaner than it was before they started work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S.
07/2019
5.0
Very responsive and accessibility

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy S.
06/2019
5.0
{No Comment Provided}

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Richard R.
06/2019
3.5
too expensive

Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
3.5

Yes, I recommend this pro

Sue N.
06/2019
5.0
Very professional, told me everything what to expect -cost, warranty and building permit and would come back if any issues with the building inspection. Helped me find the next contractor for the venting which was also needed. The only reason I gave a less rating for value of money is the estimate was a little high but the company's overall politeness, customer service and thoroughness was so much better than the other company I had give me a estimate Very pleased with Hero Heating and Cooling. Would use them again

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tom P.
06/2019
5.0
They actually told me about warranty info and encouraged me to have it taken care of through that route to save me money, although I've used them many times in the past and have been very pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan L.
06/2019
5.0
{No Comment Provided}

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurie V.
06/2019
5.0
Great work, my sink turned out great! It was a pleasure to work with Hero!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kim C.
06/2019
4.5
Sean did an excellent job replacing a leaky galvanized pipe with a copper pipe. He was polite and efficient in completing the work in a short time.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

PAUL K.
06/2019
5.0
Exceedingly friendly and knowledgeable professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John K.
06/2019
5.0
I am always very happy with the service from Hero. Ian was on time, courteous and informed me of what was being done. I have scheduled the follow up to finish the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann D.
06/2019
5.0
The service person, Dwight, that came over to do the spring check up showed me that my a/c needed cleaning. He noted that I could wait a while if I wanted to but soon I would need to have it done. He was friendly, knowledgeable, and worked quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Barbara C.
06/2019
5.0
Always good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chrissie W.
06/2019
5.0
Great communication; quick turnaround to get an appt. scheduled. Dave was courteous and quick!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine O.
06/2019
5.0
Hero came through in a pinch, everything was professional & courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day