Hero Plumbing, Heating Cooling and Electrical

generator service, electrician

About us

Hero Plumbing, Heating & Cooling has been a family tradition for over 100 years. In 1914, Harry C. Ridler started the company in South Minneapolis which led to the company name Uptown. Pete Savage worked for the Ridler family in the 1970s, and in 1982 Pete had the incredible opportunity to purchase it. In 2010, using the money they saved while Josh was in Iraq as a down payment, Sheree and Josh took out an SBA loan and purchased Hero Plumbing, Heating & Cooling from Josh’s father. At that time, Hero had 4 employees and focused on serving Minneapolis. Today, Hero has over 150 amazing men and women working with us and we’ve expanded our service area to cover the entire Twin Cities metro.

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 26-50 of 589 reviews

edward e.
02/2021
5.0
prompt and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vipul P.
02/2021
5.0
Technician did his job well and gave nice recommendations

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Telisha L.
02/2021
5.0
Very informative, friendly, and professional. Too bad we had to meet in these circumstances any other time I would say can't wait to see you again. Also when they left showed me how to upkeep my furnace so I wouldn't keep having these problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly O.
02/2021
5.0
Gibson from HERO did an awsome job, took care of everything and did not charge for problems found I really appreciated Hero supports Military with a discount! It's also awsome the owners are Vets themselves. Hero also honored a contract when they found one of the ducts had been missed, they are sending out a team to redo the house without charge. I love the honesty, integrity from HERO to live up to the contract!!! The people behind the scenes were also very profesional! I will use HERO for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James S.
02/2021
4.5
Mike was on time, friendly, courteous, explained all that he was doing, answered my questions and was able to go and get the part in about an hour's time. Furnace is now working fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Tom J.
02/2021
0.5
I felt I was leveraged into a home service through Hero Plumbing to have a discount on an outrageously high cost of hooking a new faucet up to a water line.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
0.5


Joshua I.
02/2021
5.0
I had a problem with a CO leak detector going off. The temperature that week was solidly below zero and Hero was busy and overbooked. Nonetheless, they sent Fonta to fix the problem after hours to ensure my family was safe. He did an amazing job and explained the problem and repair clearly. He is amazing if you are lucky enough to get him. Thank you for the excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven P.
02/2021
5.0
Very knowledgeable. And a pleasure to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig A.
02/2021
5.0
Dante Jacobs was the service man that came out with Hero. He was outstanding. He explained the process and showed before and after photos. He was kind and courteous, with so many scammers in duct and vent cleaning, I have never been more confident that the job was done, and done right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
02/2021
5.0
Very nice and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff M.
02/2021
5.0
I had to call them on a weekend, so there was a surcharge. That being said, I was extremely impressed form the very beginning. The customer service on my initial call to schedule, their being able to come to my home so quickly, the professionalism, sincerity and degree of detail to performing the work. Everything was WAY above and beyond what I expected. Tony was off the charts great!! He was kind, thorough and fun to chat with. I am so impressed with the HERO Plumbing. I will definitely use them again when the need arises and will refer them to others if I am asked. Nothing but positives to say about these folks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric S.
02/2021
4.5
Very professional and thorough

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna J.
02/2021
5.0
Perioles did a remarkable job with the plumbing. He was very personable, very professional, and very knowledgeable. He walked us through step by step what was needed, and he did not pressure us to do more work. A man of great integrity. I would recommend Perioles for future plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fay H.
02/2021
5.0
James was great, did a awesome job.. We had 2 problems and we didn't know it so he came back 2nd time. He found the second problem and was very kind

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joe S.
02/2021
5.0
The plumber was very knowledgeable and professional. He explained very well what needed to be done and completed the job timely. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

linda h.
02/2021
5.0
Excellent quality...super nice tech...on time.....expert repairs and advice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Andrew W.
02/2021
4.0
Responsive and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robb H.
01/2021
5.0
Darius was great and was friendly with our dogs too. He was also informative. Ryan was great too and they both worked quickly and efficiently

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Mike S.
01/2021
4.5
They installed our furnace 3 years ago and came out for a complimentary tune-up. The technician was friendly and knowledgeable. Great experience all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott D.
01/2021
5.0
Friendly knowledgeable technicians

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara L.
01/2021
5.0
Tony W was super! I've had other plumbers try to fix the situation over the last five years, with partial luck. He listened to the descriptions, had me run some taps, opened some drain with lug nuts in the basement. And then, he power hosed it clear. I am so happy! We also set up a semi-annual preventative maintenance agreement for my HVAC and water heater so I don't have to worry about it breaking down suddenly. Pleased as can be!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katy G.
01/2021
5.0
Zak was great & explained everything thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol F.
01/2021
5.0
The technician was great! Friendly and knowledgeable. I would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy N.
01/2021
5.0
The service performed and answered all my questions without the hard sell of component replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol B.
01/2021
2.5
The rates were very high for the work performed. $321.00 for the first drain to be cleared and then $99.00 per drain after that. Arrived on time for the appointment. The tech was courteous.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.0


Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day