Hero Plumbing, Heating Cooling and Electrical

generator service, electrician

About us

Hero Plumbing, Heating & Cooling has been a family tradition for over 100 years. In 1914, Harry C. Ridler started the company in South Minneapolis which led to the company name Uptown. Pete Savage worked for the Ridler family in the 1970s, and in 1982 Pete had the incredible opportunity to purchase it. In 2010, using the money they saved while Josh was in Iraq as a down payment, Sheree and Josh took out an SBA loan and purchased Hero Plumbing, Heating & Cooling from Josh’s father. At that time, Hero had 4 employees and focused on serving Minneapolis. Today, Hero has over 150 amazing men and women working with us and we’ve expanded our service area to cover the entire Twin Cities metro.

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 226-250 of 589 reviews

Ray B.
09/2019
5.0
Andy Heath was on time, pleasant, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce R.
09/2019
4.5
So prompt and courteous.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Kim C.
09/2019
5.0
Vaughn came to my home for maintenance of my central AC system. He performed his inspection, explained a couple of suggested repairs, and completed the work in about 2 hours. He was thorough, explained what he was doing for my understanding, left the workspace clean, even took before and after photos for me. Happy with the service and the price, would hire them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Curtis B.
09/2019
5.0
He did a wonderful job and was courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanine C.
09/2019
4.5
Peiroles was very knowledgeable and professional. Very good explanations of the problems and what he would need to do to fix them. I actually had him fix three different issues. The only reason I went with 4.5, was the overall costs were higher then I hoped, but I really had nothing to compare it to. He was a great guy and I am very happy with the work that was done.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Edward P.
09/2019
5.0
They do a good professional job and always give options for service work. Bill was great and walked me through each item. Will continue to rely on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arnold H.
08/2019
5.0
Tom was very helpful and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ira and Harriet R.
08/2019
5.0
The plumber was very knowledgeable, explained what he was doing and was a very nice person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annette F.
08/2019
5.0
Iâ ve had this company since I moved into my home in 2012. This company has amazing employees & customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy G.
08/2019
4.5
This morning Bill from HERO came to fix my air conditioning. However after thorough examination of my A.C. I decided to purchase a new unit. Bill had to work in a downpour of rain. He remained patient and professional through out the ordeal. I will request him the next time I need help from HERO.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

chris p.
08/2019
5.0
Hero technicians are prompt, courteous and knowledgable. They always give you a firm price ( sometimes even several choices) before any work is done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amanda M.
08/2019
5.0
Max, Allan, cole, and Justin were all very friendly and kind. Able to explain what was happening with duct work and ventilation and what they would be doing to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol D.
08/2019
5.0
Dustin arrived exactly on time to replace my water heater. When the job was completed he showed me the new features that were added and the levers to turn off if there was a problem. Also my basement was neat and clean. Dustin is a very efficient plumber. I am very happy with his work. My estimate and work was completed within 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry D.
08/2019
5.0
I called HERO Yesterday and they came out early this morning. Suzanne was very personable and did great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann P.
08/2019
5.0
Ryan did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen P.
07/2019
5.0
Provided great service, was on time and explained all the steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Malaysi K.
07/2019
5.0
Great people and professional, family oriented and honest. They re not trying to rip you off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day