Hero Plumbing, Heating Cooling and Electrical

generator service, electrician

About us

Hero Plumbing, Heating & Cooling has been a family tradition for over 100 years. In 1914, Harry C. Ridler started the company in South Minneapolis which led to the company name Uptown. Pete Savage worked for the Ridler family in the 1970s, and in 1982 Pete had the incredible opportunity to purchase it. In 2010, using the money they saved while Josh was in Iraq as a down payment, Sheree and Josh took out an SBA loan and purchased Hero Plumbing, Heating & Cooling from Josh’s father. At that time, Hero had 4 employees and focused on serving Minneapolis. Today, Hero has over 150 amazing men and women working with us and we’ve expanded our service area to cover the entire Twin Cities metro.

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 176-200 of 589 reviews

JoAnn H.
02/2020
5.0
Hero has great service and wonderful, knowledgeable technicians. Ge inspected my furnace and hot water heater. He is very kind and explained everything to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Genny F.
01/2020
5.0
While HERO is experiencing growing pains, Andy was fabulous...our annual service appointment was overridden due over scheduling...that was frustrating

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandy B.
01/2020
4.5
They were very nice and informed us about everything and let us no when they were done ..

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Brett W.
01/2020
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark M.
01/2020
5.0
Chad was very through and explained everything he was going to look over and then follow- up and findings when done.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

john b.
01/2020
4.5
no

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

john b.
01/2020
4.5
no

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

William H.
01/2020
5.0
Bill Reeve outstanding technician

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raynette P.
01/2020
5.0
Hero Plumbing really came through for our plumbing needs. Our technician (John) answered all of our questions and the job was done at a great price. Would definitely hire Hero again. Kudos!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa T.
01/2020
5.0
So professional and friendly!! Hero never disappoints!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve S.
01/2020
5.0
Tom was GREAT. Hero Plumbing REALLY ARE HEROES. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie D.
12/2019
5.0
Very knowledgeable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zach R.
12/2019
5.0
Amazing work for after hours on a weekend, called at 5 pm on Saturday and they were able get Gavin here by around 8pm to solve my issue. I had roots in my main drain. He was able to clear it out and also show the pipeline after with camera snake. Gavin did amazing work and was very knowledgeable about how to go about the problem at hand and recommended future solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue M.
12/2019
4.5
Tech was on time,polite,clean,wore booties. He got right to it & gave me, I feel,an honest opinion about repairs or replacement. I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerome S.
12/2019
3.5
Their work was fine but their prices are very high. I called from their TV ad of drain clean for $99. Turned out price was for main drain. They charged $410 to snake my bathtub drain which I thought was very high. I will not be calling them again

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0


David K.
12/2019
5.0
Brandon Hertog was great to work with. He analyzed our system, explained the problems and offered a solution. I would highly recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tara M.
12/2019
5.0
Zak was very knowledgeable, kind and helpful. He really went above and beyond to get this job done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gary S.
12/2019
5.0
Hero rep was knowledgeable and did a through job, could not have been better! 100%

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane W.
12/2019
5.0
Robert came out for annual service. He did excellent work and is an excellent communicator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol H.
12/2019
1.5
Presented more info than the job required making it difficult to get facts and accurate information. Way over priced. 4 different people to get anyone to listen. Refund less than expected due to over extreme over charging. I will not recommend them or use them again.

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
0.5


Mark D.
12/2019
5.0
Rob was fantastic and very knowledgeable, he was prompt in answering my queries next day and extremely helpful!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shirley S.
12/2019
4.5
They are the best at all they do. They have done all for me.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ken L.
12/2019
5.0
Our tech Gary was great!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

April W.
11/2019
5.0
Hero plumbing was reliable, professional and the took care of my backed drain quickly. I ve called other plumbers in the past and I ve had bad experiences. I will always call Hero plumbing with any of my plumbing issues, they care about their customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day