Hero Plumbing, Heating Cooling and Electrical

generator service, electrician

About us

Hero Plumbing, Heating & Cooling has been a family tradition for over 100 years. In 1914, Harry C. Ridler started the company in South Minneapolis which led to the company name Uptown. Pete Savage worked for the Ridler family in the 1970s, and in 1982 Pete had the incredible opportunity to purchase it. In 2010, using the money they saved while Josh was in Iraq as a down payment, Sheree and Josh took out an SBA loan and purchased Hero Plumbing, Heating & Cooling from Josh’s father. At that time, Hero had 4 employees and focused on serving Minneapolis. Today, Hero has over 150 amazing men and women working with us and we’ve expanded our service area to cover the entire Twin Cities metro.

Business highlights

15 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 151-175 of 589 reviews

Samuel M.
04/2020
5.0
Special thanks to Hero, for checking my furnace out today. Just a service update, and all is well, thanks to IAN FUTTERER. He was very polite, very friendly and explained everything to us. He was very clean and neat, and did a wonderful job today. Hope he is the Teck for my cleaning and check up again next year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirk N.
04/2020
5.0
Prompt and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Candy H.
04/2020
5.0
Garvin was super nice and helpful and we truly appreciate him coming out with everything going on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


catherine b.
04/2020
5.0
They kept you informed of arrival time. Explained everything completely! Wonderful personnel! Would highly recommend this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn T.
04/2020
5.0
Had drain fixed Good Friday during pandemic and owner sent flowers with his employees for the customers. Awesome company who really cares about the employees, customers and country! Not only keeping the employees working but helping another business during this terrible time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Owen R.
04/2020
2.5
Very expensive.

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
1.5


Greg C.
04/2020
4.0
Chad was courteous, respectful, and in light of our current climate of COVID-19, very professional

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

michael p.
03/2020
5.0
quick service, polite service, explained repairs needed. CLEANED THE WORKSITE. Nice job! Arranged a follow up appointment with 24 Restoration for an unrelated issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin F.
03/2020
5.0
Very friendly and got the job done 2 hrs after I called. Would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John M.
03/2020
4.5
n/a

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mike G.
03/2020
5.0
James was very personable. Did a great job...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vickie S.
03/2020
5.0
It was not a easy job and he did great

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chris M.
03/2020
5.0
Fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra S.
03/2020
5.0
Appointment was arranged to suit our schedule. Nick came on time and cleared our problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Chas F.
03/2020
5.0
I have a hard time trusting businesses providing services not knowing if you are about to bend over and take it in the rear by a company that is out to screw even there own mother for buck. I have had a wonderful experience from the first contact with Hero scheduling to the Technician with his expensive camera. I would tell anyone who asks me who to call for Plumbing issues to call Hero. I just wish they would have been the company to call me back a year ago. I had MacQuillion Bros out for a heating issue and they collected $ 24,000 and left me with bursted pipes and no heat for over a month. Before the financial institution I refused to pay for a incomplete job forced MacQuillion Bros to deal with the mess they left me in. I'm telling you this because I truly have been screwed by another business. Hero has my indorsement full hearted. I will be calling them for any services that they provide without hesitation. C. Foss St Paul MN

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nadjib H.
03/2020
4.5
No comments.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Mary E.
02/2020
5.0
This company asks what else they can do. Like dishes or throwing ice melt on the drive way! N

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kara K.
02/2020
5.0
Garvin was awesome! Cleared two floor drains, sewer drain to street. very thorough and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy H.
02/2020
4.0
Technichian was very knowledgeable.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
AM807292
Trade License Locale
MN
Trade License Expiration
02/28/2027
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
electrician

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Hero Plumbing, Heating Cooling and Electrical accepts the following forms of payment: CreditCard
Yes, Hero Plumbing, Heating Cooling and Electrical offers free project estimates.
No, Hero Plumbing, Heating Cooling and Electrical does not offer eco-friendly accreditations.
No, Hero Plumbing, Heating Cooling and Electrical does not offer a senior discount.
Yes, Hero Plumbing, Heating Cooling and Electrical offers emergency services.
Yes, Hero Plumbing, Heating Cooling and Electrical offers warranties.

Contact information

10900 Hampshire Ave. S Suite 120, Minneapolis, MN 55438

www.callhero.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day