About us
Not a franchise, owner operated with 12 employees. No subs. Cost is determined by the job. No travel charges. No service charges. May contact through email. Additional emails - [email protected]. Additional DBA - Country Maids Inc.
Business highlights
Services we offer
House move in & out cleaning. Post construction cleaning. One time cleanings.
Services we don't offer
Carpet cleaning. Window cleaning.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
5% | ||
3% | ||
1% | ||
0% |
Filter reviews by service
The only drawback is the price it a bit high compared to others, Remember though you get what you pay for beware of really really low rates from others. They give you a low price but end up taking longer to clean.
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Country Maids has been coming to my home once a month to clean for about two years. They do a terrific job cleaning all of the areas that we have agreed to have them clean. I am very satisfied with the work that they do and also comfortable having them in my home when I am not here ( which is almost always).
I am very satisfied with the price that I pay and feel that is quite fair for the work that is performed.
I recommend Country Maids.
"We have already contacted the customer regarding the issues with this cleaning. This is not at all a acceptable quality of work.. We did apologize and are willing to do whatever we need to to make this right. The employee will be dealt with accordingly. Our reputation is earned every time we clean and we are hoping to have the opportunity to correct this."
We like that they are able to substitute another cleaner, or even the owner, if our regular one is unavailable. They have honored our wishes to be consistent as to our scheduled time slot.
There have been a few hiccups along the way, but generally they are more professional in how things are handled then other services we have had in the past. Also, the cleaners themselves are very presentable and friendly.
I work at home and they are considerate about working around me (and our pets).
"We looked into this and we discovered there was a misunderstanding. The customer was already set up for credit card payments. There were no outstanding invoices. It is great to have a customer that is worried about paying us. Thank you [member name removed] for your business."
The only trade-off with this system is that the cleaner spends four to five hours in a large home like ours, rather an hour or two with a cleaning team. It's been worth it for us. The quality has been the finest in our 35 years of experience having our home cleaned and has not diminished over time. They conveniently keep our credit card on file, so we don't even need to write out a check each time. We've been using them since late last year. Biggest fear is that our cleaner will move on some day and we'll need to start over with another one.
They seem to provide a wonderful balance between the hassle of finding, training and employing a private individual and the slap dash quality of a cleaning team trying to squeeze in four or five houses in one day. The cleaners receive W-2 forms, are covered by workman's compensation insurance and the company carries general liability insurance if anything is accidentally damaged. It's truly the best of both worlds.
Sheryl and Doug (the owners) are very hands-on in running the business and respond to requests and resolve any issues promptly (there have been a couple of errors in billing or scheduling that were easy to fix.) I like that it's a local, family-run company rather than a big national chain. Our cleaner does a great job and pays attention to the details - somehow she does more in a few hours than I could do in a day! I'm often home when she's working and she's very sweet, personable yet totally stays on task. We are on a regular monthly service rotation and will continue to use them and recommend them to others!
Licensing
State Contractor License Requirements
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