Twin Cities Furnace Cleaning Inc

Dave was great. He showed up on time, get everything done in a little over an hour and was a very nice guy. We purchased a big deal covering the vent cleaning, and he talked us into some other services, but this seemed appropriate as nothing had been done in this part of our house for over 7 years (at least). Dave seemed trustworthy and honest. Thanks Dave - we'll definitely call you again in the future!

Twin Cities Furnace Cleaning, Inc. doesn't service my type of chimney. We have a wood burning stove that has a "bend." Twin Cities Furnace only services the "straight up" chimneys. They were very accommodating and asked the right questions to make sure they could service my stove. They were very friendly. Unfortunate that we weren't able to use them. If I had a chimney that had no bend, I would definitely use them in the future.

They were going to charge me more that the cost of the deal.

They also suggested we have the Humidifier, Ducts and Flue (?) cleaned. We had him clean the FLUE and were charged an additional $75.00 for the extra service. We will have them back to clean the duct work after the holidays. They guy removed his shoes and was very polite. Thanks, Wendy

I wanted the fireplace cleaned out. So I called Angie's list and the representative set this up. She set this up for the duct cleaning also. So we were charged the 99.00 by mistake. The Twin Cities Furnace Cleaning Company was very good. They were on time and did a good service. The fireplace looks great.

We were very satisfied with the results.

Unfortunately the company cannot perform the work because I have a right angle connection.

After a bit of trouble scheduling and getting a person to come to the house (to be fair, we had a snowstorm in the middle of this), they came out. The person who did the work was very courteous and professional. He cleaned the ducts and furnace very nicely. the company even added a bit of extra service for the scheduling inconvenience. The furnace runs great, and the ducts are pushing more air than ever before. They definitely did a high quality job. Well worth the money.

I booked online, it took a few days and me emailing to get confirmation that I was in fact booked for service. The woman I talked to on the phone was very friendly. They arrived within the time we were told and were very professional, and from what I can tell did a great job. My only complaint is that I signed up for a service that was supposed to be $299 and take 3 hours, and when it was all said and done we paid $525 and they were out of our house in less than 2 hours. Larger house? Add extra! dirty vents add extra! I wish they would have been honest and upfront about this at the time of booking, vs. when they were at my house. It clearly didn't take longer than the 3 hours advertised so why all the extra charges?

great! quick and thorough. Will use them next time!

The technician came on time and was very professional. They performed the work expeditiously and effectively. It was my first time doing duct cleaning. The technician was able to explain all my questions pertaining furnace and its maintenance. I would use them again in the future.

I was not there, but wife said they showed up on time and that they were there for roughly 15 mins of work. She said it took them longer to bring in their equipment then it did for them to inspect and clean chimney. I know we just replaced the chimney about 3 years ago, but I know most cleaning and inspections take longer then 15 mins. I am not there to actually see what they did, can only go by what I was told by my wife, but she said they were nice and professional and seems happy with their work.

Did the job in about 15 minutes. Cleaned everything up and was gone. I feel much safer now using the fireplace. We have fires almost every evening in the winter and the chimney was way over do for cleaning. Definately worth the time and money.

The service went very well and I would use them again!

Dave was on-time, and called in advance to let us know he would be at our house shortly. He was very personable and helpful, and completed the work in a short amount of time. He gave us advice on some minor repairs that were needed, and also advised on other services the company has available. Dave was very conscientious that our fireplace was in the middle of our living room, and made sure to lay down a sheet to keep our floor clean, and ensured that no soot made it's way out of the hearth. Overall, very professional and prompt, has definitely earned repeat business!

Service was not provided because what was stated in deal was not what service provider was going to do. Deal is misleading.

I recently moved into the home and knew the chimney had probably not been looked at or cleaned in years. Twin Cities Furnace was quick to respond and I easily made an appt. The service was completed timely and well. He had several comments on the fireplace and what to look into since the home was older and the fireplace may not have been well cared for previously. I appreciated the time he took to look into the fireplace and ensure that everything was as expected.

The provider called to see if he could arrive early which I was fine with. He was finished in about 30 minutes. Would definitely use this provider again.

Still have not heard back from the duct cleaning company

The ducts in our late 1980's house have not been cleaned for a long, long time. We bought the house two years ago and have been meaning to get the ducts cleaned ever since. I've had quotes as high as $1200 for duct cleaning - so I didn't know what to expect for a $100 deal. If you're on the fence, just do it. We were totally thrilled with the service. Honestly, I don't know how a provider charging $1200 for a similar service could possibly be worth it. We had to tack on some additional square footage charges and also did the $50 furnace cleaning on top. For less than $300 every duct now looks like new. Totally worth it.

He arrived on time. Cleaned the chimney and cleaned up the mess. Very good.

They scheduled me for Saturday between 8-10. Called when 20 minutes away and arrived at 8:45am. Cleaning went well. The guy (Josh?) cleaning the vents around the house took his shoes off (didn't need to, but that was respectful). After cleaning the ducts they recommended cleaning the furnace as well. This was an addition $60 but is kind of necessary if cleaning the ducts. Made sense and they showed me the dirt in the furnace. I didn't feel like it was an upsell for upsell sake but actually needed. Kris answered questions I had about running the furnace/fan all the time, etc. They were very knowledgeable and willing to answer questions and do detailed work. I did not feel like they were pushy or rushing at all. Work and clean up were done in less than an hour. I would hire them again!

Chris called about 20 minutes before the set two hour window. That was nice. He was pleasant, professional, and efficient. He didn't seem to mind that I watched most of the process since I had never seen these tasks done. He didn't rush. He didn't waste time.

I got the premium service from Twin Cities Furnace and am very pleased with the result. Ben was the service tech who did a fantastic job. He was very professional, knowledgeable, and most efficient in his work. I will get this company again for sure.

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