Metro Garage Door Co

Garage Doors, Doors

About us

Metro Garage Door Co. has been providing affordable, same-day service to your community since 1978. We install and repair all styles and brands of garage doors and garage door openers, offering quality residential and commercial products and services at a competitive price. Call now to see why our customers rank Metro as the top garage door repair and installation company in the Greater Twin Cities Metro area. *Please call or email directly for immediate response. Please do not send a message through message center*

Business highlights

47 years of trusted experience

Services we offer

Residential & Commercial - Broken spring & cable replacement. Garage door & opener sales, repair, & maintenance. Garage door panel replacement. Commercial garage door installation, grilles & gates, rolling steel, fire door sales & installations, fire door drop tests.

Services we don't offer

Ask for details

Amenities

Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.71,486 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 601-625 of 1486 reviews

JEAN B.
11/2011
5.0
garage doors
  + -1 more
Installer arrived promptly at scheduled time. Work was completed in a very professional and thorough manner. All questions were answered and proper operation of door was explained. Garage was left cleaner than before.
Description of Work: Replacement of garage door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

VICKI P.
11/2011
5.0
garage doors
  + -1 more
They were terrific. Chose them based on Angie's List recommendations. They were able to schedule us the same week. The installer arrived exactly on time. It only took about an hour and our garage door, hoisted manually for many months, is in tip-top shape, quieter than ever. Very professional installation. Highly recommend.
Description of Work: Replacement of garage door opener; install exterior keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kristin D.
10/2011
5.0
garage doors
  + -1 more
Went great they offered to come out in the morning letting me know if would be expensive. But I needed to ensure we could all get going in the am. They came out promptly an did the work.
Description of Work: remove old springs replaced new 20 minutes on a late Sunday afternoon. 20 minute job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

SUE B.
10/2011
5.0
garage doors
  + -1 more
Scott did a check-up on the door and told me exactly what he was doing and how to keep my garage door conditioned. He also informed me of a couple things to watch out for. Professional, informative, and on time!
Description of Work: Angies List Deal Purchase. Arrived on time did a check of how the door was operating and sprayed all the hinges and wheels, and opening rod.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Sharon R.
10/2011
5.0
garage doors
  + -1 more
If everything works out right with the city, I really want to use them for my garage. I like that he took the time to explain different options and their warranties, and sat down and to go over things with me. I found him very informative.
Description of Work: I had an estimate for garage door replacement, including the tracks.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy F.
09/2011
5.0
garage doors
  + -1 more
Service was performed by Steve. He was professional, informative and provided excellent service. The entire process from the telephone call and work done was an extraordinary example of remarkable business practice. We recommend them highly.
Description of Work: We had the spring replaced on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Connie L.
09/2011
5.0
garage doors
  + -1 more
My garage door is over eight years old and sounding pretty creaky. The repairman Scott arrived right on schedule. It turns out that the springs, chain and rollers only needed lubrication. He didn't try to sell me any needless parts or services. He was very professional and thorough. My door sounds like new. I will use Metro Door again and will definitely recommend them to my friends.
Description of Work: I had purchased the Angie's List Big Deal for a garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mary and Mel H.
09/2011
5.0
garage doors
  + -1 more
We called the company because our old garage door openers were not working. After assessing the situation, it was clear that the old openers needed to be replaced (repair would have been costly, so we decided to get better quality openers for our 2 garage doors).The service person (Steve) did a great job installing the new tracks, keyless entry unit and openers. Where the old rails were not attached securely, he put in wood pieces and anchored all the new hardware to the garage frame. The new units work beautifully, and we are happy with the result.
Description of Work: Tightened springs and lubricated wheels, balanced the doors to open manually more easily. Removed old track and opener (2 units), reinforced all connections for hardware so nothing wiggles, got rid of old hardware and debris. Installed new openers and drive tracks, keyless entry panel, and showed us how everything works, including security code updates.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Sharrol W.
09/2011
5.0
garage doors
  + -1 more
Everything went great. I called the morning of 09/19/2011 and they were able to complete the repair the same afternoon. They were very professional.
Description of Work: They repaired one garage door opener and serviced two garage door openers.The price was exactly what they quoted. They were prompt and called when they were on their way to our house. The technician explained what he did and what I should do to service the garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

RONALD K.
09/2011
5.0
garage doors
  + -1 more
He recommended having someone come out and routinely maintain the garage door. He was able to fix the door and it works better than if it were new. He did a great job. He was extremely knowledgeable about the garage door. The job was done in less than a hour.
Description of Work: This was for garage door maintenance. This included replaced rollers and he added a gasket on the bottom of the door to prevent water coming in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Holly S.
09/2011
5.0
garage doors
  + -1 more
This company offered a special through Angies List for garage door check & maintenance for $59 (a great deal). I scheduled the service and he came out timely. He spent some time looking over the door and mentioned some points for me to watch (we have an older garage door). As he checked the door opener he showed me where to oil along the track then showed me that the cables were rusting (quite significantly, actually) and suggested (without pushing) that we have those replaced before they wear through. He quoted me a price then reduced the price by the Angies List deal so the final additional amount for the cable replacement would be $109 and he was able to compete the work right then and there! I was very impressed overall with the service and would definitely call them again.
Description of Work: Maintenance check on garage door and opener plus replaced opener cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

MICHELE S.
09/2011
5.0
garage doors
  + -1 more
Went great. Beautiful work and quality articles installed.
Description of Work: They installed a new garage door and garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JORDAN H.
09/2011
5.0
garage doors
  + -1 more
They picked up the phone immediately and scheduled my for service the next day. The scheduler was very professional and courteous. The workman called when they said he would and showed up perfectly on time. An estimate was given on the ground and everything that would be done was clearly explained. The repair was done quickly. I wrote a check and was quite pleased overall.
Description of Work: Replaced bottom bracket of garage door, replaced lost garage door opener with universal remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Michael K.
08/2011
5.0
garage doors
  + -1 more
I had a broken torsion spring on my garage door and called Metro Garage Door Co. They came out same day and replaced both springs in under a half-hour.
Description of Work: Replacement of two garage door torsion springs (one broken).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Steven L.
08/2011
5.0
garage doors
  + -1 more
We were very pleased with the service provided We had trouble with our garage door not fully opening or closing Monday night On Tuesday morning, I called Metro and they sent someone to our house out that same morning At first the tech serviced our opener and that worked a few times but then failed again The tech performed a few more checks and then recommended a replacement He didn't have one in his truck but went and got one and returned within the hour My wife had to leave him in the midst of the installation but all was completed by the time she got back The new opener works great and and is much quieter than our old one All work completed and cleaned - no traces of his presence except the opener manual and two new remotes and the invoice We've lived in our house 12+ years so I'm guessing our old garage door opener was at least 17 years old The tech was very professional and friendly and we believe made every effort to repair our old opener before recommending a replacement A very definite and strong recommendation for Metro
Description of Work: Garage door opener was initially serviced but after a few tests continue to fail to open or close completely Tech then recommended the replacement of the opener Tech replaced the opener including internal switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

SANDY B.
08/2011
5.0
garage doors
  + -1 more
Keith, called before arrival to identify himself. Drove a company truck(well stocked), and had everything he needed for installation. Professional appearance, and manner. Very knowledgeable. Answered all questions, and made good recommendations.
Description of Work: In response to a flyer in the mail. Bad choice, and following an unsatisfactory visit by GDS(Garage Door Service). I called Angie, and received information about several reliable garage door companies. Metro replaced torsion spring and adjusted door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Barry M.
08/2011
5.0
garage doors
  + -1 more
Kevin arrived on time and within one hour he had my door and opener working like new. I couldn't be more pleased, especially since he tightened the opener so it lifts the door above the frame. Now my van clears the top without having to manually push the door up.
Description of Work: This was a garage tune-up that I purchased with an Angie's List coupon. I have a wood flush double garage door with extension springs and a Genie screw drive opener. The service technician (Kevin) did a thorough maintenance and safety check. Also my door had not been going all the way up above the frame since 2009 and he even fixed that. The company that installed the opener in 2001 came to my home in 2009 and told me that it could not be fixed because the opener was too old. I should have used Angie's List since I was charged $90 with no satisfactory results. The Metro Garage Door Company certainly deserves their high rating, at least from my experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Edward J.
07/2011
5.0
garage doors
  + -1 more
They tried to help me on the first on the phone before they came to fix it. We were very satisfied.
Description of Work: We had some flooding that damaged our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
07/2011
5.0
garage doors
  + -1 more
He had a quick response and kept his appointment time. He came the day after I called. We haven't had any problems with our garage door since. We got a deal for them through Angie's List, so the price was very good.
Description of Work: Metro Garage Door Co. did a tune-up and adjustments on our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

KYUSUNG K.
07/2011
2.0
garage doors
  + -1 more
I called to Metro Garage Door because it is rated very highly in Angies list. In fact it is one of the two top rated services in the category of garage door service. I picked up Metro Garage Door simply since my place is closer to Golden Valley where the Metro Garage Door is located. They give me the time window that the service man can show up to my place, which was between 2 to 4 pm. The service man called me at about 12:50 pm and said he is on his way to my place. I had to leave my work unexpectedly earlier. He said that the problem is the gear and sprocket assembly has worn out. He fixed it and I paid $234. Later on after he left, I called several other services to see how much other services charge for the same service. I called two services and they charge between $130 to $150. Overall, I was not happy with their schedule management and the service price.
Description of Work: My garage door didn't close completely. It automatically reopened after it hit the ground.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

$232

DAVID H.
07/2011
5.0
garage doors, doors
  + 0 more
Overall it went wonderful. The person that came out was a great guy! He just didn't take care of it, he checked the door completely. He did much more than he needed to do!
Description of Work: My garage door would not close properly. I had to disconnect it and then I had to call for emergency service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred W.
07/2011
5.0
garage doors
  + -1 more
Showed up on time, went to work, worked quickly and was done in 15 minutes. Said my 28 year old garage door is good to go and didn't try and upsell me. I liked that.
Description of Work: Garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

TIM K.
07/2011
5.0
garage doors
  + -1 more
Everything went smoothly: making appointment, calling on way to house, punctual arrival, explanation of my options, politeness of the technician and promptness of the repair. A pleasure and would highly recommend them. Kevin, the technician, was excellent.
Description of Work: Had 2 torsion springs replaced on a 16' wide garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

MARGARITA F.
07/2011
3.0
garage doors
  + -1 more
The service man they sent this time was late and did not follow my instructions. We had one door requiring servicing but when I returned to check on his work he had worked on BOTH doors! One door now had a gap on the top when closed, while the other was crooked. The bill was about $150. He went on and on about how they could install new doors for us, which is probably needed, but he was on the job to service our existing ones. Two months later I had to call them out again, at an additional fee of $93, as the sensor was tripping.
Description of Work: I used Metro Garage three times: 6/6/2007 10/8/2010 12/10/2010 First time was great, but after my experience with them last fall I will never call them again. We had some work done on our garage so the door needed to be adjusted. This is the second time they had been out to service THE SAME garage door. 6/2011 The Garage door that was already serviced the last two times, FELL! The cables snapped. This happened just as I had backed out and pressed the button to close it. Can you imagine if this happened while I was underneath it? It little happened inches from the front of the car. 7/2011 A representative from the company calls about the negative Angie's list report. What's funny is that they only have record of service from the first & last time they came by, not the 2nd time, when the service person actually screwed everything up. Metro Garage Door is convinced it was not them who showed up to the 2nd instance, even though I said we have 3 service stickers up on our garage, all with different dates and different handwriting from different service people. They also wanted us to fax over all the receipts to prove it. I will prove it. 7/2011 We are working with Metro Garage to resolve our negative encounter. We do have an old garage and old doors which require a lot of attention -- I can not attribute the broken cable to poor service. I'm willing to give them a second chance and will update this review based on that outcome.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$240

Response from Metro Garage Door Co
Metro Garage Door recieved this complaint via Angie's List first without any direct contact from the home- owner. Had they contacted us directly we could have responded quicker. However once we had their comments, we called to set up an appointment on site to discuss their concerns. One additional thing that caused confusion was that they claimed we had been there two other times. Given the name the author of their complaint used we had only one record in our files. We discovered later that the husband had a different last name and once we discovered this we found the service records which then agreed with their accounts of the services received. Upon visiting the homeowner and seeing their garage doors, it was obvious that their two doors were in deteriorating condition and would likely not hold any adjustments to them. This was noted by the technician in the fall of 2010 along with a recommnedation that they replace their garage doors. Not only were the doors not useable, but the openings need to be squared up and the face of the garage building had some exterior sheathing and some structural dimension wood that was rotten and would need to be replaced. We offered to replace the garage doors and gave him an estimate to do so. But we suggested that he find a handyman to do the structural revisions since this was not in our scope of service. The homeowner was called later on 8/16/11 and he said he would call later when he was interested in proceeding. We didn't hear from them and so on 10/20/11 I drove by the home ony to see that they already had someone else do the structural work and replace th garage doors. In conclusion, their complaint about our work seemed to be based upon their assumption that their doors were fixable for a predictable period, even though we had told them the doors would not be warranted because of their condition and they needed to replace their doors. This was stated on their receipt for service on 10/7/10 and signed off by the homeowner. These were some of the worst condition garage doors I have seen still in operation in my many years of service. They were very fortunate to get them to work as long as they did. We are pleased they accepted our recommendation that they replace their doors, and are sorry the they didn't ask us to help with the project. We wish the cutomers well with their new doors. Sincerely, Doug Robinson President

BARBARA DEEDS B.
07/2011
1.0
garage doors
  + -1 more
Did not use their service. Will not contact this company again.
Description of Work: It is the 4th of July and my garage door will not close. I need a service call today. This company will do that BUT the price is $150 per hour with a 2 hour minimum. I could practically buy a new garage door for that amount of money. This is what I call highway robbery.

Rating CategoryRating out of 5
responsiveness
3.0


Response from Metro Garage Door Co
This customer apparently is not aware that our company does provide service on the holiday July 4th, but only at emergency service rates, which is what she was quoted. Our regular rates are available Monday through Saturday and are considerably less and are competitive with the going rates in the metro area for comparable services Sincerely, Doug Robinson President

Contact information

8175-A Lewis Road, Golden Valley, MN 55427

http://www.metrogaragedoor.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
505798
Trade License Locale
MN
Trade License Authority
Minnesota Department of Labor & Industry
Trade License Expiration
07/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Metro Garage Door Co is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 4:00 PM

Metro Garage Door Co accepts the following forms of payment: Check
No, Metro Garage Door Co does not offer free project estimates.
No, Metro Garage Door Co does not offer eco-friendly accreditations.
No, Metro Garage Door Co does not offer a senior discount.
No, Metro Garage Door Co does not offer emergency services.
Yes, Metro Garage Door Co offers warranties.
Metro Garage Door Co offers the following services: Residential & Commercial - Broken spring & cable replacement. Garage door & opener sales, repair, & maintenance. Garage door panel replacement. Commercial garage door installation, grilles & gates, rolling steel, fire door sales & installations, fire door drop tests.
Ask for details

Contact information

8175-A Lewis Road, Golden Valley, MN 55427

http://www.metrogaragedoor.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 4:00 PM