Pristine Clean has been committed to superior service quality and customer satisfaction for ten years. We gaurantee 100% satisfaction with the cleaning that we perform. If you are dissatisfied with a cleaning job just contact us within 24 hours and we will return at your convenience to fix the problem. We depend on open communication and your honest evaluation of our services. We take pride in our job and we treat your home with complete respect while we clean.
Description of Work: House cleaning we were happy with results! |
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Janel B.
02/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Karen Z.
02/2016
3.0
house cleaning
 + -1 more
unknown
Description of Work: Three people had 4 hours time to clean, but did not manage to clean all the rooms |(2 bedrooms, 2 bathrooms, living room, dining room, kitchen, sunroom and tv room). They did not clean the kitchen or the tv room and the cleaning of some of the rooms was not as good as expected. The young woman "in charge" was very |polite but I don't know how well the other cleaners were managed. |
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$75
Ally S.
02/2016
1.0
house cleaning
 + -1 more
unknown
Description of Work: Try scheduling numerous times - merchant never contacted me.
Rating Category
Rating out of 5
$75
Dr Bernard L.
01/2016
5.0
house cleaning
 + -1 more
unknown
Description of Work: Did specific cleaning in nursery and bathroom--in more depth, as requested. |Arrived punctually, were very responsible and professional. |Very pleased with service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Steve S.
01/2016
5.0
house cleaning
 + -1 more
They did a really nice job.
Description of Work: We did use Pristine Clean, I think. They did four hours of house cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
$75
Steve D.
12/2015
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARGUERITE and Diana K.
11/2015
5.0
house cleaning
 + -1 more
.
Description of Work: vacuumed, cleaned floors, cleaned the bathrooms and light dusting and washed the outside of the kitchen cabinets and they did a very good job
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Salman A.
11/2015
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MARGUERITE and Diana K.
11/2015
5.0
house cleaning
 + -1 more
.
Description of Work: vacuumed, cleaned floors, cleaned the bathrooms and light dusting and washed the outside of the kitchen cabinets and they did a very good job
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
MARGUERITE and Diana K.
10/2015
5.0
house cleaning
 + -1 more
unknown
Description of Work: no comments
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Steve S.
09/2015
5.0
house cleaning
 + -1 more
.
Description of Work: Pristine Clean provided cleaning services at our home. I believe Pristine Clean was doubled booked for our appointment and instead of rescheduling, the owner of the company and her daughter came to our house and did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rosella C.
07/2015
1.0
house cleaning
 + -1 more
unknown
Description of Work: The company agreed to come to my home to provide the service at around 8:30 a.m. However, did not hear from the company. I called the company around 9:30 a.m.; no answer. I called the company again at around 10:30 a.m., at which time someone answered and said she would call "the girls" and have them call me. Approximately 10 minutes later, "the girls" called me and said that she got the houses mixed up due to her "dyslexia" and asked if I wanted to them to still come or did I want to reschedule. I opted to not accept the service and requested a refund.
Rating Category
Rating out of 5
Manfred H.
07/2015
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Kristine P.
06/2015
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Namitha P.
12/2014
5.0
house cleaning
 + -1 more
unknown
Description of Work: They did 2 hours of cleaning of $75 over 2 separate visits. Each team of two who visited were very courteous and professional. They went to the extra trouble of vacuuming the stairs. The cloths they used to clean were immaculate! the house felt clean and sanitized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
ANN R.
12/2014
5.0
house cleaning
 + -1 more
unknown
Description of Work: I bought a special from Angie's list for cleaning. Three Pristine cleaners came and got right to work. Within 45 minutes, the house looked great. I'm planning on using Pristine Cleaning Service again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Samuel M.
09/2014
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Annette W.
09/2014
3.0
house cleaning
 + -1 more
unknown
Description of Work: 4 hours of house cleaning. |tried to leave early. did a good job.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$75
Cindy B.
02/2014
5.0
house cleaning
 + -1 more
Samantha text me to let me know she was running 20 minutes behind. She and Jeanie arrived within the 20 minute window and we discussed the cleaning. Jeanie went right to work while Samantha and I discussed future scheduling. Both ladies did an EXCELLENT job cleaning. The house smelled fresh and clean. This was the first time the cleaners actually dusted all the cabinets! It took 2.5 hours for the cleaning. i set up the next cleaning before I let them leave. Finding good cleaners is a treat and I am not letting these 2 ladies get away! Thank you to Teri, Samantha and Jeanie for the prompt scheduling and great job cleaning!!
Description of Work: Cleaned my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$103
Response from Pristine Clean
Thank you for the great review [member name removed]!! I will pass this along to Jamie and Samantha. We look forward to providing you with continued good service. Thanks again!!
Kristen W.
01/2014
5.0
house cleaning
 + -1 more
The company contacted me quickly to make a reservation and with questions I had via email. The crew arrived exactly when scheduled and did a great job cleaning the areas I asked them to clean. They even cleaned the appliances, including the microwave - inside and out. I thought the microwave was too far gone to ever be clean again and was planning on replacing it, but it looks brand new. They were friendly and professional and did everything I asked. I will hire them next time I'm looking for a cleaner.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pristine Clean
Thank you for the positive feedback. Glad we could help out. If you need anything in the future please give us a call
Steven A.
03/2013
5.0
house cleaning
 + -1 more
I have used Absolute Sparkle for almost three years. They were recommended to us by an acquaintance. They have been cleaning our house since before we moved into our new house. They got it ready for us. I have found the owner and the staff to be nothing short of polite, professional, accommodating and courteous. They are flexible. When I got sick and couldn't have them clean for awhile they had no problem. They followed up periodically. When I have brought them back they don't charge me more for not using them as much. I needed them to clean and called on short notice. They actually came to my house on a Saturday with only two days notice. Outstanding. I trust them in my house and they do a wonderful job. I would highly recommend them. And the price is very reasonable.
Description of Work: Absolute Sparkle cleaned the top two floors of my house and the lower level. They cleaned the bathrooms, vacuumed, dusted, moved rugs to clean and put everything back when they were done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JULIANNE O.
08/2012
1.0
house cleaning
 + -1 more
I could never get the owner to call back to schedule an appt, so it was a bad experience and a serious waste of time.
Description of Work: Update: I just saw the reply to my review in 2012, and appreciate the honest communication. I would consider hiring this company again based on the polite and honest response from the owner. I know companies struggle with the vouchers and I know that what the owner says is true. Thank you for the reply, and I'm sorry I didn't know it was here all along. I bought a Living Social voucher. Absolutely could not get the owner of the company to call me back to schedule an appt. I finally was given credit back by Living Social after leaving around 7 voice mails on my 2nd series of attempts to schedule service. (The first set being before the voucher expired when I was told she'd call back and honor it as soon as her schedule cleared a bit.) I wouldn't trust this unprofessional woman with my chicken coop, let alone my house. If you want your house clean, you might want to call someone who actually returns phone calls and makes appointments.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$45
Response from Pristine Clean
They are correct in saying that there were problems associated with the coupon specials. I had no idea what was in store for us with this. I did make many mistakes and am very sorry that anyone was inconvienced. It was a hard lessson learned and a real learning process. I have made many changes due to this situation. I tried to wear to many hats and since then have delegated certain projects to other people so that I can insure better customer service.
Patrick M.
08/2012
1.0
house cleaning
 + -1 more
It did not go well. We attempted to schedule several times with the company. They were never available when we needed them and would propose a random time in the future. Finally got a hard date, this past Tuesday. They called Monday saying they were on their way. Unacceptable. They offered apologies and said how about Wednesday or Thursday. We said ok Thursday works. Thursday (yesterday) comes and goes and they don't show. Good-bye Absolute Sparkle. What a joke.
Description of Work: Under no circumstances should this company be used for house cleaning (we purchased a coupon on crowd cut...silly us). We could not get the company to perform services paid for. On two occasions they tried to show up unscheduled to clean the house and on two occasions they failed to show up period. As a family with two young children our time and efforts are limited this worthless service abused it. To crowd cuts credit, they credited our account saying they've had numerous problems with the company.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$60
Response from Pristine Clean
They are correct in saying that there were problems associated with the coupon specials. I had no idea what was in store for us with this. I did make many mistakes and am very sorry that anyone was inconvienced. It was a hard lessson learned and a real learning process. I have made many changes due to this situation. I tried to wear to many hats and since then have delegated certain projects to other people so that I can insure better customer service.
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Service Categories
House Cleaning,
Floor Cleaning and Waxing
FAQ
Pristine Clean is currently rated 4.5 overall out of 5.
Pristine Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa