Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Pristine Clean

House Cleaning, Floor Cleaning and Waxing

About us

Pristine Clean has been committed to superior service quality and customer satisfaction for ten years. We gaurantee 100% satisfaction with the cleaning that we perform. If you are dissatisfied with a cleaning job just contact us within 24 hours and we will return at your convenience to fix the problem. We depend on open communication and your honest evaluation of our services. We take pride in our job and we treat your home with complete respect while we clean.

Business highlights

24 years of trusted experience

Services we offer

Residential & Commercial Housekeeping Services.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
16%
3
6%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.5
punctuality
4.7
Showing 101-122 of 122 reviews

JANNA L.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased an Angie's List "big deal", $75 for 4 hours of cleaning. Setting up an appointment was easy. The cleaner arrived a little late due to car trouble, but everything else went very well. In 4 hours, she vacuumed, mopped, and dusted throughout the house (I have a Lab/Husky mix so that's quite a chore even though it's not a big house) and cleaned the bathroom and the kitchen. |When my (fastidious housekeeper) mom came to visit a few days later without knowing this had been done, she commented on how great the house looked and that she hoped I hadn't spent all day cleaning, so I definitely feel like I got my money's worth!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lauri L.
08/2014
5.0
house cleaning
  + -1 more
.
Description of Work: Focused on bathrooms and kitchen and did a great job. Pleasant, hard working and efficient. Definitely will be calling them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jessica B.
08/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They were prompt with email responses - we were pretty flexible on the date/time of service. They weren't able to accommodate any of my first choices, but once they gave me a date, they did stick to it. I had to follow up to confirm time the day before, since I hadn't heard back in a couple of weeks, at which point they asked to move my time out by a couple of hours. Then day of, they were running about 15 minutes late, but they did call to let us know. One of the cleaners was a little more thorough than the other, but she was the one who did all the bathrooms and the most critical spaces, which I appreciated. They got to everything on the list and overall I was happy with the result. I would recommend this service as long as having an exact date/time of service isn't a deal-breaker for you.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Pamela J.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did the kitchen, bathrooms, tv room, bedroom, vacuumed, & my hardwood floors. They were great!! The only reason I havent scheduled my next cleaning & every two weeks cleaning is I'm waiting for things to slow down & my travel time to be less!! They were great & they were the best company I've used!! Thank you Prestine Cleaning!!!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marguerite C.
08/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: I was moving so needed my house cleaned. The house was empty. They missed cleaning several places. They were supposed to be there an hour and twenty minutes but were only there an hour (should have looked at a watch). What they did clean was okay.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$75

Betty A.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Melanies and Chelsie were absolutely fabulous. They were efficient, friendly and very thorough. I couldn't have been happier. The two ladies |are by far the best cleaners that I have ever had. Will definitely request them to come back again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary D.
08/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert G.
07/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Did not finish the job within the 4 hour time frame (2 hours of two people). Broke an object on a shelf and left their number to call to replace it. Number did not work. Only cleaned 2 bedrooms, 2 bathrooms living room and partial kitchen in 4 labor hours.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Response from Pristine Clean
Sometimes it is just impossible to get an entire house done in the time allowed. There are a number of factors that make this either possible or impossible. Some of the homes need a lot of TLC and cannot be done in that time frame. We do the best that we can. I know that sometimes that is not enough but it is all we can do.

Rosalie T.
07/2014
5.0
floor cleaning, house cleaning
  + 0 more
.
Description of Work: Given as a gift to my daughter who was soon to have her first baby. Pristine Clean came on time, started to work right away on a list of things she had ready for them. Mostly bathrooms, kitchen, floors, etc. This was a special Angie's List deal for $75 for 4 hours of residential house cleaning - they sent 3 people to clean for a total of 4 hours. The full price seemed expensive - I think it was $160? for four hours. I wouldn't have done it for $160. They outlined what they would not do in the offer. But the offer did say that they would clean "kitchen appliances", but my daughter was told on the phone that that meant "small kitchen appliances" such as a blender, toaster, etc. that sat on the kitchen countertop. Cleaning the oven would have been an extra $30. After we called and we were told this, Pristine Clean changed how "kitchen appliances" read in the offer to make it understood that it meant "small" kitchen appliances for anyone else who would want to take advantage of the offer. They would not clean out the inside of a fridge, do a thorough clenaing of an oven, etc., for this deal - - that would have been an extra cost. They were accommodating in that the oven was not that bad and they could do a general cleaning of it within the time allotted for the special deal. My daughter was please with that. | They were prompt, professional, very nice, and efficient. My daughter felt that they did a very good job for the price. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Jim O.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: It was a Big Deal for $75 for Four Hours of Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: The two women that came to clean we're very professional and did a nice job on the areas they were able to clean. My only criticism would be that when scheduling the appointments more information should be collected to ascertain whether 2 cleaners would be adequate for the job requested, or if they would perhaps recommend a longer timeframe or add another person ( at a higher charge). I would have very willing to pay more in order to have everything done that I had hoped. | |That being said, now I know and if I'm in a position to have house cleaners again, I would certainly hire Pristine Clean again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sally M.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Siobhan E.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Two employees cleaned my house. They were really pleasant and friendly and seemed genuinely invested in doing a great job for me. I'd purchased 4 hours of cleaning in advance and they needed a little more time than that to finish cleaning my home, but they were willing to stay a little longer, which I appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sandra N.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Everything. the house was wonderfully clean! Wish I could do it once every month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Steve S.
05/2014
3.0
house cleaning
  + -1 more
They missed some things.
Description of Work: We hired them to clean our house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$75

JJ B.
05/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: I used a groupon to check out the company; I am not sure what the standard service costs. I will use them again to see how they preform a second time though for the full price! The two cleaners were friendly. I had specific tasks to get done for a party and they completed that list. The one woman did a great job on my glass shower doors! There were just a few odds and ends that seemed to have been missed, most likely from a quick clean as the time limit was approaching and I have high expectations so that is why I rated this a B. They were a little late but a lot of people get lost coming to my house the first time so it wasn't a huge deal. I will use them again though and hope they preform just as well for "basic cleaning" or better:)

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Marsha B.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great job! Very attentive and quick!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Maureen L.
04/2014
5.0
house cleaning
  + -1 more
Nice thorough job
Description of Work: Cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

blanca F.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great! They were friendly and fast!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

tom D.
03/2014
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5

Jody R.
03/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Both in my email and when they got here I told them I wanted them to focus on the woodwork in the kitchen and floors and didn't care about the living room or other rooms i.e limited their focus. It was an opportunity for them to renegotiate the price because their ad was clear that it may be considered extra. I also said I wanted things to sparkle and shine. | |While the damp mopped the wood floors they weren't necessarily clean they did not touch the woodwork and I am not sure they did anything in the bath and shower. | |It was hardly apparent they had been here. The only thing that I could see is that they damp mopped the one bath room.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$75

Karen M.
03/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Everything I requested except the 1/2 bath downstairs was t completely cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

4622 19th St SE, Forest Lake, MN 55025

pristinecleanmn.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

Pristine Clean is currently rated 4.5 overall out of 5.
Pristine Clean accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pristine Clean offers free project estimates.
No, Pristine Clean does not offer eco-friendly accreditations.
No, Pristine Clean does not offer a senior discount.
No, Pristine Clean does not offer emergency services.
No, Pristine Clean does not offer warranties.
Pristine Clean offers the following services: Residential & Commercial Housekeeping Services.

Contact information

4622 19th St SE, Forest Lake, MN 55025

pristinecleanmn.com