Founded 2009 • With Angi since May 2012
I am the sole proprietor of Fix-It-Chick, a appliance repair company in the Minneapolis area . I have 16 years experience repairing major kitchen and laundry appliances. I do all the service work myself. *Please note that we do not do installs or microwave repairs.
Awards and Badges
Angi Certified
2022 Super Service Award
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Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
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appliance repair (180)small appliance repair (6)
Showing 1-25 of 183 reviews
Rochelle C.
01/17/2023
Kathy was amazing and I would highly recommend for your appliance repairs. She communicated with me immediately and came the next day despite the rain, ice and it being a Holiday! She was knowledgeable and efficient. She gave me some insight on issues and general management of appliance as well. Extremely helpful, kind and had it fixed in no time. Very reasonable pricing too.
Description of Work
Dryer not heating
Category
appliance repair
Cost
$144
Hire Again?
Yes
Service Provider Response
Thank youBeth D.
01/13/2023
She was able to make it out to my place the day after I called in asking for help -but prior to coming she asked me to take a picture of the dryer model number so she could ensure that she had the parts available on the first trip here! She did! She got the work completed with a very reasonable service fee charge -along with parts/labor fee. She came highly recommended by cousin, Tami Hanson!
Description of Work
Idler pulling and rollers needed to be replaced in our Maytag dryer (she knew this immediately by what she heard when I called her).
Category
appliance repair
Hire Again?
Yes
Service Provider Response
Glad I could help!Rebecca S.
11/23/2022
My oven broke two days before my girls birthday and hosting thanksgiving..had a ton of baking and cooking to do. Kathy answered the phone when I called and was at my home within three hours and fixed my oven.. like a super hero! She was knowledgeable, got right to work, and also walked me through what she was doing. I would recommend calling Kathy to all! Thank you Kathy~you really helped me out in a pinch and I appreciate you!
Description of Work
Igniter switch replaced in gas oven.
Category
appliance repair
Cost
$175
Hire Again?
Yes
Service Provider Response
Super hero... Thank youBrandon F.
10/26/2022
Jessica W.
09/21/2022
Chuck A.
07/16/2022
Kathy was excellent she told me over the phone some of the things I should do 1st. The cost was a bit less than then the other 2 places I talk talk to and she was very professional and nice. She explained everything in detail So that I understood
Description of Work
Fridge did not cool
Category
appliance repair
Cost
$250
Hire Again?
Yes
Service Provider Response
Thank you!R H.
07/05/2022
Troy S.
04/10/2022
Janet H.
12/16/2021
Michelle K.
05/03/2021
Brad B.
04/01/2021
She was very knowledgeable and made the fix in no time. We had some tweeking that had to be done over the next week and she was very helpful to make sure everything was still working. I would highly recommend her for future needs.
Description of Work
Ice maker on fridge
Category
appliance repair
Cost
$95
Hire Again?
Yes
Service Provider Response
ThanksElizabeth R.
03/25/2021
Kathy was great! She was willing to service NE Mpls even though she's based out of Elk River. She returns phone calls promptly! After chatting with her on the phone very briefly, she was able to identify the problem, and was able to come out only a day or two later to get it fixed. She arrived promptly during a time frame that she and I had previously agreed upon. She had the tools and supplies on hand that she needed to do the work and she even explained what she was doing as she did it! Extremely knowledgeable. I would definitely call her again for appliance repair!
Description of Work
Replaced the igniter switch for the oven
Category
appliance repair
Cost
$150
Hire Again?
Yes
Service Provider Response
Thank you!Jeanne M.
03/05/2021
Kathy is great to work with & quick to return calls. Our freezer wasn't working properly. Kathy troubleshooted the problem over the phone and got the part ordered. Freezer back up working next day. My first lesson Freezer 101. I will definitely call her again with any future issues and have mentioned her to friends and family. Thanks Kathy!
Description of Work
Freezer repair
Category
appliance repair
Hire Again?
Yes
Service Provider Response
ThanksDrew T.
02/24/2021
Julie & Dan J.
02/11/2021
We talked to Kathy & she was extremely knowledgeable. After talking through the problems she actually recommended that we not proceed with the repairs but get a new machine. She also had recommendations as to which brands to buy. We will definitely call her next time! We were very impressed.
Description of Work
Our washing machine stopped spinning.
Category
appliance repair
Hire Again?
Yes
Service Provider Response
Thank you.Joel R.
02/10/2021
Kathy is extremely professional and knowledgeable. She was able to quickly diagnose the issue at hand and fix the problem at a reasonable cost. Will use again as issues pop up and would highly recommend for all your needs! 10/10
Description of Work
Repair Oven Lighter / Gas
Category
appliance repair
Cost
$50
Hire Again?
Yes
Service Provider Response
Thank youColleen B.
02/03/2021
My refrigerator stopped cooling, food started spoiling, and I had no idea what to do. I thought that I was going to have to spend $1000+ on a new appliance. Kathy called me back on a Sunday and troubleshooted the problem over the phone. The evaporator motor for my refrigerator model was discontinued, so Kathy spent the time to find one on eBay and ordered for me. She came out and replaced the motor as soon as the part arrived. Kathy worked quickly and saved me so much money and hassle!
Description of Work
Freezer evaporator fan replacement
Category
appliance repair
Cost
$140
Hire Again?
Yes
Service Provider Response
Thank you!Matthew B.
02/01/2021
The gas dryer would only heat for a couple of minutes. Called Kath, gave her dryer information (model number, etc). She was able to come out within a day or so and fixed the problem quickly. She is great to work with and fixed the problem with no fuss.
Description of Work
Dryer Repair
Category
appliance repair
Cost
$135
Hire Again?
Yes
Service Provider Response
Thank you!Patricia F.
01/29/2021
Kathy was extremely helpful and contacted back right away. We had made several calls to other repair places first but one told us we lived too far away (Elk River, they were in Spring Lake Park) and the other we couldn't even speak to anyone. We had to send a text and were told they would get back to us within 48 hours, which was not helpful considering our two year old refrigerator was not currently working. She walked my husband through several plans of attack, which he did and we are waiting to see if it worked. And, she gave us information on how to contact Kitchen Aid to get the part we needed and have it covered. She went above and beyond! We are crossing our fingers that it will now work!
Description of Work
Our refrigerator went out.
Category
appliance repair
Hire Again?
Yes
Service Provider Response
HOPE ALL GOES WELL WITH WHIRLPOOL, IT'S UNDER WARRANTY!Duane G.
12/30/2020
I called Kathy to schedule a service call when our Kenmore refrigerator went out. She did some trouble shooting over the phone to determine the problem. After talking for awhile, she said that she thought that the condenser unit might still be under warranty and to call LG. That way, she said, she wouldn't have to charge us for a service call. I did call LG, and the unit was still under warranty, so I had LG fix the fridge. Thanks to Kathy for not making an unnecessary service call, thus saving us considerable money. I will not hesitate to call her in the future for any problems that might arrise.
Description of Work
Refrigerator repair
Category
appliance repair
Hire Again?
Yes
Service Provider Response
Great news!Barbara T.
12/24/2020
Kathy responded to my call quickly and knew how to fix my 30-year old washing machine. She got the parts and installed them the next day, and drove through a snowstorm to get to me. I will definitely call her again in the future for any appliance repair needs.
Description of Work
Washing machine repair
Category
appliance repair
Cost
$350
Hire Again?
Yes
Service Provider Response
It was slow driving for sure. Merry Christmas!Brian M.
11/05/2020
Ann H.
09/20/2020
Great. We can give this a bit more of a “test of time,” but so far, so good!
Description of Work
Very old refrigerator that most people said to scrap - this person (FixItChick) took a look and brought out a new timer - it seems to be perfectly repaired.
Category
appliance repair
Hire Again?
Yes
Service Provider Response
ThanksJeremy R.
09/15/2020
Fix-it -chick did a great job and helped me find the perfect pro to work on my system for that brand. She is very knowledgeable and I will reach out to her anytime. Great customer experience.
Description of Work
Refrigerator repair
Category
appliance repair
Cost
$50
Hire Again?
Yes
Service Provider Response
Glad to help!Other Information
Services Offered
Services Not Offered
HVAC service and repair
Licensing
Insured
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