Fix-It-Chick

Founded 2009 • With Angi since May 2012

I am the sole proprietor of Fix-It-Chick, a appliance repair company in the Minneapolis area . I have 16 years experience repairing major kitchen and laundry appliances. I do all the service work myself. *Please note that we do not do installs or microwave repairs.

Awards and Badges

Angi Certified

2022 Super Service Award

Images

A Service Provider's profile image

Verified Reviews

4.9

(183) Verified Reviews

Ratings Distribution

5

177

4

0

3

1

2

3

1

2

Rating Details

Price
4.9
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

appliance repair (180)small appliance repair (6)
Showing 1-25 of 183 reviews
Rochelle C.
5.0
01/17/2023
Kathy was amazing and I would highly recommend for your appliance repairs. She communicated with me immediately and came the next day despite the rain, ice and it being a Holiday! She was knowledgeable and efficient. She gave me some insight on issues and general management of appliance as well. Extremely helpful, kind and had it fixed in no time. Very reasonable pricing too.
Description of Work
Dryer not heating
Category
appliance repair
Cost
$144
Hire Again?
Yes

Service Provider Response

Thank you
Beth D.
5.0
01/13/2023
She was able to make it out to my place the day after I called in asking for help -but prior to coming she asked me to take a picture of the dryer model number so she could ensure that she had the parts available on the first trip here! She did! She got the work completed with a very reasonable service fee charge -along with parts/labor fee. She came highly recommended by cousin, Tami Hanson!
Description of Work
Idler pulling and rollers needed to be replaced in our Maytag dryer (she knew this immediately by what she heard when I called her).
Category
appliance repair
Hire Again?
Yes

Service Provider Response

Glad I could help!
Rebecca S.
5.0
11/23/2022
My oven broke two days before my girls birthday and hosting thanksgiving..had a ton of baking and cooking to do. Kathy answered the phone when I called and was at my home within three hours and fixed my oven.. like a super hero! She was knowledgeable, got right to work, and also walked me through what she was doing. I would recommend calling Kathy to all! Thank you Kathy~you really helped me out in a pinch and I appreciate you!
Description of Work
Igniter switch replaced in gas oven.
Category
appliance repair
Cost
$175
Hire Again?
Yes

Service Provider Response

Super hero... Thank you
Brandon F.
5.0
10/26/2022
Diagnosed over the phone and had repair parts on-hand and came over same day and fixed the dryer. I saved the number and will use again next time I have an appliance that needs service!
Description of Work
Dryer repair
Category
appliance repair
Hire Again?
Yes

Service Provider Response

Thank you!
Jessica W.
5.0
09/21/2022
Response was excellent, came out same day to fix. Repair was fast. I will hire her again.
Description of Work
Dishwasher repair
Category
appliance repair
Cost
$115
Hire Again?
Yes

Service Provider Response

Thank you
Chuck A.
5.0
07/16/2022
Kathy was excellent she told me over the phone some of the things I should do 1st. The cost was a bit less than then the other 2 places I talk talk to and she was very professional and nice. She explained everything in detail So that I understood
Description of Work
Fridge did not cool
Category
appliance repair
Cost
$250
Hire Again?
Yes

Service Provider Response

Thank you!
R H.
5.0
07/05/2022
Went well. Kathy was prompt, professional, and knowledgeable. We will definitely call her again for any future repairs.
Description of Work
stove/oven repair
Category
appliance repair
Hire Again?
Yes

Service Provider Response

Thank you, glad you were happy with my service.
Troy S.
5.0
04/10/2022
Kathy responded quickly and was very thorough and easy to work with. Did an excellent job and charged a fair price. Highly recommended.
Description of Work
Repair stovetop
Category
appliance repair
Cost
$145
Hire Again?
Yes

Service Provider Response

Thank you!
Janet H.
5.0
12/16/2021
Kathy offered me different price options for my part, stayed in contact with me, and did the repair quickly and efficiently. Definitely recommend.
Description of Work
Oven repair
Category
appliance repair
Cost
$300
Hire Again?
Yes

Service Provider Response

Thank you!
Michelle K.
5.0
05/03/2021
Very well. The problem was figured out over the phone and the part ordered. She came out when the part came in.
Description of Work
Washing machine wasn't working. The pump needed to be replaced.
Category
appliance repair
Cost
$230
Hire Again?
Yes

Service Provider Response

Thank you!
Brad B.
5.0
04/01/2021
She was very knowledgeable and made the fix in no time. We had some tweeking that had to be done over the next week and she was very helpful to make sure everything was still working. I would highly recommend her for future needs.
Description of Work
Ice maker on fridge
Category
appliance repair
Cost
$95
Hire Again?
Yes

Service Provider Response

Thanks
Elizabeth R.
5.0
03/25/2021
Kathy was great! She was willing to service NE Mpls even though she's based out of Elk River. She returns phone calls promptly! After chatting with her on the phone very briefly, she was able to identify the problem, and was able to come out only a day or two later to get it fixed. She arrived promptly during a time frame that she and I had previously agreed upon. She had the tools and supplies on hand that she needed to do the work and she even explained what she was doing as she did it! Extremely knowledgeable. I would definitely call her again for appliance repair!
Description of Work
Replaced the igniter switch for the oven
Category
appliance repair
Cost
$150
Hire Again?
Yes

Service Provider Response

Thank you!
Jeanne M.
5.0
03/05/2021
Kathy is great to work with & quick to return calls. Our freezer wasn't working properly. Kathy troubleshooted the problem over the phone and got the part ordered. Freezer back up working next day. My first lesson Freezer 101. I will definitely call her again with any future issues and have mentioned her to friends and family. Thanks Kathy!
Description of Work
Freezer repair
Category
appliance repair
Hire Again?
Yes

Service Provider Response

Thanks
Drew T.
5.0
02/24/2021
Good - showed up when she said she would - did a diagnostic examination - identified the problem - explained what was wrong and fixed it.
Description of Work
Solenoid Valves For Gas Dryer Replacement
Category
appliance repair
Cost
$150
Hire Again?
Yes

Service Provider Response

Thank you!
Julie & Dan J.
5.0
02/11/2021
We talked to Kathy & she was extremely knowledgeable. After talking through the problems she actually recommended that we not proceed with the repairs but get a new machine. She also had recommendations as to which brands to buy. We will definitely call her next time! We were very impressed.
Description of Work
Our washing machine stopped spinning.
Category
appliance repair
Hire Again?
Yes

Service Provider Response

Thank you.
Joel R.
5.0
02/10/2021
Kathy is extremely professional and knowledgeable. She was able to quickly diagnose the issue at hand and fix the problem at a reasonable cost. Will use again as issues pop up and would highly recommend for all your needs! 10/10
Description of Work
Repair Oven Lighter / Gas
Category
appliance repair
Cost
$50
Hire Again?
Yes

Service Provider Response

Thank you
Colleen B.
5.0
02/03/2021
My refrigerator stopped cooling, food started spoiling, and I had no idea what to do. I thought that I was going to have to spend $1000+ on a new appliance. Kathy called me back on a Sunday and troubleshooted the problem over the phone. The evaporator motor for my refrigerator model was discontinued, so Kathy spent the time to find one on eBay and ordered for me. She came out and replaced the motor as soon as the part arrived. Kathy worked quickly and saved me so much money and hassle!
Description of Work
Freezer evaporator fan replacement
Category
appliance repair
Cost
$140
Hire Again?
Yes

Service Provider Response

Thank you!
Matthew B.
5.0
02/01/2021
The gas dryer would only heat for a couple of minutes. Called Kath, gave her dryer information (model number, etc). She was able to come out within a day or so and fixed the problem quickly. She is great to work with and fixed the problem with no fuss.
Description of Work
Dryer Repair
Category
appliance repair
Cost
$135
Hire Again?
Yes

Service Provider Response

Thank you!
Patricia F.
5.0
01/29/2021
Kathy was extremely helpful and contacted back right away. We had made several calls to other repair places first but one told us we lived too far away (Elk River, they were in Spring Lake Park) and the other we couldn't even speak to anyone. We had to send a text and were told they would get back to us within 48 hours, which was not helpful considering our two year old refrigerator was not currently working. She walked my husband through several plans of attack, which he did and we are waiting to see if it worked. And, she gave us information on how to contact Kitchen Aid to get the part we needed and have it covered. She went above and beyond! We are crossing our fingers that it will now work!
Description of Work
Our refrigerator went out.
Category
appliance repair
Hire Again?
Yes

Service Provider Response

HOPE ALL GOES WELL WITH WHIRLPOOL, IT'S UNDER WARRANTY!
Duane G.
5.0
12/30/2020
I called Kathy to schedule a service call when our Kenmore refrigerator went out. She did some trouble shooting over the phone to determine the problem. After talking for awhile, she said that she thought that the condenser unit might still be under warranty and to call LG. That way, she said, she wouldn't have to charge us for a service call. I did call LG, and the unit was still under warranty, so I had LG fix the fridge. Thanks to Kathy for not making an unnecessary service call, thus saving us considerable money. I will not hesitate to call her in the future for any problems that might arrise.
Description of Work
Refrigerator repair
Category
appliance repair
Hire Again?
Yes

Service Provider Response

Great news!
Barbara T.
5.0
12/24/2020
Kathy responded to my call quickly and knew how to fix my 30-year old washing machine. She got the parts and installed them the next day, and drove through a snowstorm to get to me. I will definitely call her again in the future for any appliance repair needs.
Description of Work
Washing machine repair
Category
appliance repair
Cost
$350
Hire Again?
Yes

Service Provider Response

It was slow driving for sure. Merry Christmas!
Brian M.
5.0
11/05/2020
Quick response. Quick repair. Reasonable price.
Description of Work
Dryer repair
Category
appliance repair
Cost
$100
Hire Again?
Yes

Service Provider Response

Thank you
Ann H.
5.0
09/20/2020
Great. We can give this a bit more of a “test of time,” but so far, so good!
Description of Work
Very old refrigerator that most people said to scrap - this person (FixItChick) took a look and brought out a new timer - it seems to be perfectly repaired.
Category
appliance repair
Hire Again?
Yes

Service Provider Response

Thanks
Jeremy R.
5.0
09/15/2020
Fix-it -chick did a great job and helped me find the perfect pro to work on my system for that brand. She is very knowledgeable and I will reach out to her anytime. Great customer experience.
Description of Work
Refrigerator repair
Category
appliance repair
Cost
$50
Hire Again?
Yes

Service Provider Response

Glad to help!
Laney B.
5.0
08/27/2020
Very smoothly. Kathy was professional, prompt, and considerate. We now have a working oven and didn't have to wait 10 days!
Description of Work
Oven repair
Category
appliance repair
Cost
$167
Hire Again?
Yes

Service Provider Response

Thank you!

Phone

Address

8798 Ohland Avenue NE

Elk River, MN 55330

Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 5:00 PM

Other Information

Services Not Offered

HVAC service and repair

Payment options

Check
PayPal
Financing Available
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Fix-It-Chick is currently rated 4.9 overall out of 5.

Fix-It-Chick is open:

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Fix-It-Chick accepts the following forms of payment: Check, PayPal, Financing Available

Ask Fix-It-Chick for details on free project estimates.

Yes, Fix-It-Chick offers eco-friendly accreditations.

No, Fix-It-Chick does not offer a senior discount.

No, Fix-It-Chick does not offer warranties.

Fix-It-Chick offers the following services: I offer Refrigerator, Dishwasher, Clothes Washer, Dryer and Oven repair, both gas and electric.