Center Point Plumbing

They did a good job. They were prompt and professional. I would recommend them to family and friends.

Centerpoint was at least $500 less then the 4 other plumbers listed. They even gave me a free $75 leak detector that can message my phone if a leak were to be detected. The service was great, the price was great, the scheduling was great.

.

.

unknown

unknown

.

I am writing this review to hopefully help anyone in the Minneapolis area that needs a plumber.
First, it is a HUGE pleasure to do business with Center Point Plumbing!!
My experience, with every single plumbing outfit I have ever contacted over the years, is that the company will not talk to you when you call them. Every single plumbing company always says, "we can set up an appointment and have the plumber come out to your house and take a look and give you an estimate".  Of course, for a plumber to come to my house will cost me anywhere from $50-$90 just for the trip.....even if they do nothing. When I ask for a ball park figure of what the cost will be, over the phone....not one single plumbing company I have called in the past is willing to even give me a "rough" estimate about what a job may cost....they want to gouge you with the trip charge!!
I have even asked companies to have a plumber call me and talk to me before they come to my home. NO WAY!  ALL plumbing companies I have called in the past seem to put plumbing ignorant  people on phone answering duty, and then train them that they are not to answer any questions from a customer!  And also train them to provide a customer ZERO help and/or information!
When I called Center Point Plumbing, I spoke to Jim and he answered every question I had and gave me an estimate over the phone. And, it was not a ball park estimate, it was a firm estimate! I am telling anyone reading this....Jim is super nice, extremely helpful, and reliable! I also got an estimate from Jim for a variety of sump pump possibilities  while I had him on the phone. And, when I had some questions he did not have a ready answer for, he said he would call me back as quickly as possible after he got answers for me. Jim called me back, on two different occasions withing five minutes each time!!
Evan is the plumber that came to my house to do the work....Oh, another thing.......Center Point Plumbing gave me an EXACT time appointment......... not an appointment with a 2 hour window or a 4 hour window....an EXACT appointment! No plumbing company I have ever dealt with is willing to do this! It was SOOO nice to not have to sit around and wait and wonder when the plumber was going to arrive!
Evan actually called us before noon, which was our appointment time, and asked if we would mind if he came early. We were happy to see him arrive 30 minutes early......great guy....very helpful, did excellent work, and answered tons of questions I asked him while he was working.....on subjects from sinks, to sump pumps, to water heaters....on and on!
When the work was completed, I paid exactly what I was quoted by Jim and Evan also gave me 2 written quotes for two other jobs we want to have done in the near future. This is the only plumber I will ever use from now on!!!

unknown

Our water heater started leaking Thursday.  Called Friday morning and they were able to come out that afternoon.  When the replacement water heater was unpacked and had a big dent in the side, they were able to get a new one delivered and installed yet that afternoon.  Will definitely use them again.

.

Arrived on time, told me what needed to happen and got the parts replaced.

A very satisfactory experience from initial contact for estimate, to the actual replacement of the toilet to a follow-up visit to switch out the seat.

Great install, very fast, very professional.

There are no don'ts.  He did exactly what I needed done, accepted the discount certificate, and was in and out in record time.  The installation was perfect and looks beautiful.  He couldn't have been nicer.

Please see the above.

Joe showed up, inspected the area, began work and finished in 1/3 of the time he thought he would need.  Very easy to get ahold of via email.  Provided an estimate based on pictures of the situation.  Very easy to work with and very reasonable in price.

Jim was very professional on all levels.  He made sure we got the right kind of heater for our home, gave us a quote (which was what we ended up paying), showed up when he said he was going to (he even called earlier that morning and could have been here an hour earlier, but I missed his call).  He told me everything he was going to do, removed the old water heater, installed the new one, cleaned up after himself, and checked some of our faucet's filters and cleaned them out.  Then he showed me how to change the settings on the unit and what to do if the pilot light went out.  He did all of that in just an hour, and we now have HOT water, and more than a trickle in the faucets and shower!

The work was accomplished the day after we called for the appointment.  We were entirely satisfied: works wonderfully, accomplished in less than an hour, and they left the area spotless.  We called Home Service Plus, for which this appliance is covered. Also we were able to pay for this by adding it to our utility bill.  Wonderful transaction.

It went well.

Jim gave me an estimate over the phone. He arrived early for our appointment and finished the work in exactly the time he had predicted. The bill was exactly what he had quoted. He even took special care in opening the shower wall so I wouldn't have to do any re-tiling. It was an excellent experience, and I would definitely recommend Center Point Plumbing.

He quoted a lower price than the other plumbers, called before he came, opened up only a small part of the wall, cleaned up after himself, and worked quickly. He was flexible enough to add another small job for a very reasonable price, and was friendly and professional. Definitely will use this plumber again.