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5 Star Lawn Service

Lawn and Yard Work, Leaf Removal, Mulch and Topsoil,

About us

Serving the North West Metro area for all of you lawn and yard needs since 2008! Champlin, Brooklyn Park, Brooklyn Center, New Hope, Golden Valley, Crystal, Robbinsdale, Osseo, Maple Grove, Plymouth, Dayton, Rogers, Albertville, St. Michael, Hanover, Monticello, Buffalo Our services include: *Weekly Lawn Mowing * Lawn Fertilization and Weed Control *Power Edging *De-Thatching *Core Aeration *Over-Seeding *Weed Control *Mulching *Tree / Shrub Trimming *Fall/Spring Clean up *Sod Installation *Gutter Cleaning *Sprinkler/ Irrigation Start up and Winterize *Landscaping* Snow Removal and Ice Control.

Business highlights

16 years of trusted experience

Services we offer

***SNOW REMOVAL*** Spring cleanup, power edging, lawn service, fertilizing and weed control, mosquito control, gutter cleaning, shrub shaping/ pruning, aeration, fall cleanup, turf, tree trimming, seeding, mulch & sod installation.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Visa

Reviews

4.625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
0%
3
0%
2
12%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 25 reviews

Patrick H.
05/2024
1.0
lawn service
  + -1 more
Hired 5 star to dethatch my lawn this year. It’s been over a month and they haven’t shown. Every time I call, the lady assures me I’m still on the list and they will be out in a few days. I’ve repeated that process 3 times. No one comes. If you can’t handle my request, at least be honest and tell me so I can hire someone else. This is completely unprofessional.
Description of Work: Dethatching

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Casey K.
01/2024
2.0
leaf removal
  + -1 more
I never leave poor reviews, however, I was very disappointed in the lack of integrity and communication provided by 5 star lawn service. For the past seven years, we had hired another small business for annual leaf removal and continued to be a loyal customer due to the excellent service they provided. In fall 2022, we were informed that our previous company was acquired by 5 star lawn service and therefore, we transitioned our business to them. We were then assured they would fit us into their schedule. The fall came and went, and they did not show up, nor communicate with us that they were not able to make it work. Once it snowed, it was too late to contact another company. Then in May 2023, 5 star service reached back out stating they were unable to make it in the fall, and offered to come in the spring instead, to which I agreed. After the service, they sent me an invoice for twice the amount of our annual clean up stating “Price increases if a Fall Cleanup was not preformed”. They did not inform me upfront that the rate would change due to more leaves needing to being collected in the spring as they did not perform the service in fall. I attempted several times to contact them regarding the price increase, including an email the same day the first bill was issued, but rather than responding, they continued to issue me “late fees”. Once I was finally able to get ahold of them, they agreed to remove the late fees due to their lack of response, but did not apologize or take accountability for their lack of communication regarding not showing up in the fall and/or informing me upfront regarding price increases due to the acquisition and the additional leaves needing to be removed. I ended up paying the full price, but will not be using their services again.
Description of Work: Fall leaf removal

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$483.19

Bonnie K.
01/2018
5.0
gutter cleaning, landscaping, lawn service, leaf removal, mulch, snow removal, hardscaping
  + 5 more
Always satisfied with the work 5 Star does and the staff are affable and always willing to do just that little extra that makes the difference between just someone doing a job and someone who loves what they do.
Description of Work: 5 Star has been our "go to" lawn service for many years, since the beginning I think. Years ago we used Five Star just for gutter cleaning twice a year. Then we needed lawn mowing services and they came to our rescue. Then we wanted to re-landscape our property and it was breeze. We handed the project over to them and it was done perfectly, making suggestions we hadn't thought about and creating an inviting entrance to our home. As the years progressed we have used 5 Star for all our exterior needs...lawn mowing, landscaping and snow removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thank you [Member Name Removed]! Have a good winter!

Sharon P.
12/2017
5.0
landscaping, lawn service
  + 0 more
Very reliable and do GREAT work! I would highly recommend them.
Description of Work: 5 Star has done my spring and fall clean up for years and they always do an excellent job. They will do add-ons as well with fertilizer, aeration, shrub/tree trimming, etc. They also brought in crushed granite and redid my parking area along side the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thanks [Member Name Removed]!

Heather H.
12/2017
5.0
lawn service
  + -1 more
I have a lot of trees so in the fall I have A LOT of leaves. I would spend hours racking and taking trailer loads of leaves to the yard waste several times during the fall. They blow the leaves out of all the nooks and crannies and get it all ready for winter in maybe a little over an hour. It is so worth the money for the time it saves me. I usually have them come back and run over the lawn with the dethatcher in the spring so I don't have to rack and it looks great. I started using them when I saw what a great job they did on my neighbors lawn. I had them do my parents yard too.
Description of Work: 5 Star does a fall clean up in my yard each year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from 5 Star Lawn Service
Thank you [Member Name Removed]! You do have a ton of leaves. Happy New Year!

LISA C.
12/2017
5.0
gutter cleaning, lawn service, lawn treatment, leaf removal
  + 2 more
Donnie is personal, professional, responsive, and does a fantastic job. I am grateful to have run across him on Angie's List. My neighbors have since hired him as well, and sing his praises when we chat in the street.
Description of Work: Donnie has been taking care of my lawn and snow removal for several years now. He's incredibly responsive when I think I can handle something on my own like fall leaf removal, then realize I completely overestimated myself. He showed up literally the day after I called. He's almost always on site himself, along with one or two crew members, and takes great care of his customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thank you [Member Name Removed] for your business! We really appreciate it! Thanks, Donny

Shane M.
12/2017
5.0
lawn service
  + -1 more
They do a great job and are very responsive.
Description of Work: We have 5 Star Lawn aerate our lawn and clean our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thank you [Member Name Removed] for your feedback! We do appreciate your business! Thanks, Donny

Ann W.
12/2017
5.0
lawn service
  + -1 more
They did a great job.
Description of Work: Lawn maintenance, tree trimming, landscaping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thank you [Member Name Removed] for your feedback! We appreciate your business! Thanks, Donny

Todd M.
12/2017
5.0
lawn service, leaf removal, mulch, tree service
  + 2 more
Donny is AWESOME
Description of Work: Yard clean up and treee trimming

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thanks [Member Name Removed]! We do our best!

Paul J.
12/2017
5.0
lawn service
  + -1 more
Great service - repeat customer -
Description of Work: Yard Aeration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thank you [Member Name Removed] for your feedback! We appreciate your business! Thanks, Donny

Mary B.
11/2017
5.0
lawn service
  + -1 more
These guys did an excellent job. Very professional, responsive and thorough for a good price. Would definitely hire again.
Description of Work: Fall Yard Cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from 5 Star Lawn Service
Thank you [Member Name Removed]!

kouamba M.
09/2016
2.0
lawn service, tree service
  + 0 more
Donny did a good job planting the evergreen trees for me. However, I think I was overcharged and he didn't do anything to prove me wrong. Per his invoice, it cost him $91 per tree for a 2'' to 3'' Colorado spruce. The same tree (same height and/or higher) costs $24.99 at Lowes. I found out about the huge price difference the same day the trees were planted and went back to Donny. I asked him to provide me with an itemized invoice as well as the name and phone number of the nursery he got the trees from. The latter was never provided to me. If he didn't overcharged me, he could have gone back to the nursery who supplied him with the trees or he would have given me the phone number so I could ask them about their price.
Description of Work: Planted Evergreen trees

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$1,400

Response from 5 Star Lawn Service
Hey [Member Name Removed], I called and left you a message. You were very happy when we completed the work. I'm sorry you found a close out sale at the local Lowe's that following weekend. We get all of our trees from a nursery. I provided you with a actual copy of the receipt for what they cost us which was 91 each. We installed 13 of them for 1400. We made a little over 200 to deliver and install, which I personally think is very reasonable.

Bobbie E.
06/2015
5.0
lawn service
  + -1 more
unknown
Description of Work: Biweekly mowing

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Maria F.
06/2015
2.0
lawn service
  + -1 more
while he did a good job in mowing he has been unreliable this season. no answers when contacting him and last time he was supposed to come and mow he was a no-show/no-call. He also failed to replace 3 plant which were planted by them last year and didn't make it. Was disappointing as last year the service was different/better
Description of Work: mowed lawn, bagged clippings,

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$90

Response from 5 Star Lawn Service
Hey [Member Name Removed], We serviced your yard for many years in which you never had anything bad to say. We also got many referrals from you in your neighborhood in which we still provide services for today. With that being said plants need water after they are planted. We buy all of our plants from nursery's in the area. They stay alive in plastic pots for a long time as long as they are watered. We have planted 1000's of plants in which we rarely have any issues with them dying and drying up. We did replace the 3 plants that died with no charge. After the issues that came up with this situation we decided to discontinue your lawn service in which we notified you on your final invoice.

Van W.
05/2015
5.0
lawn service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thanks [Member Name Removed]!

Chris S.
04/2015
5.0
lawn service
  + -1 more
Donny was great. He was communicative, punctual, thorough, fairly priced, and exceeded my expectations with the spring clean-up. I had a ton of leaves left over from the previous fall. Donny gave me my estimate, scheduled the time he would be out there and took care of everything. I would definitely use Donny again and would recommend him to anyone.
Description of Work: Spring clean-up and brush removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bernie C.
12/2014
5.0
lawn service
  + -1 more
We got a Angie's list coupon special for having our lawn aerated. The provider was punctual, helpful and did a super job. Front and back yard core aeration. We were very pleased, and would call on them again!
Description of Work: Lawn core aeration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Constance E.
08/2014
5.0
lawn service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 5 Star Lawn Service
Thank you [Member Name Removed] for your continued business!

Gregory J.
06/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: We hired them for spring clean up and weekly mowing. They also will be removing 7 dead shrubs we have. I have referred them to my neighbors who also used them for spring clean up. |Very impressed with the weekly mowing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah F.
12/2013
5.0
lawn service
  + -1 more
We have been very happy working with Donny. He is professional, punctual, friendly, and customer service-oriented. We can easily reach him by phone and/or e-mail, and he quickly responds to any requests. On our recommendation, he helped out a neighbor of ours with lawn cleanup while her husband was out of town -- I hope she has hired him to do more!
Description of Work: We started out just having him mow our lawn. Now he does mulching, hedge trimming, fall cleanup, and winter snow-removal for us as well. The price above was for three weeks of mowing plus trimming a front hedge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Graham J.
09/2013
5.0
lawn service
  + -1 more
It went great! After contacting many company's to come out, most would only come in late October when they do their aeration. Donny was the only one i found who would come out before. So I sent him a and quot;request a quoteand quot; from his site on a Wednesday and got a response that evening and then he was out by Friday!!! So all in all it was super quick (2-3 days from contact) and he did a great job!!!!
Description of Work: Lawn Core Aeration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jay M.
06/2013
5.0
lawn service
  + -1 more
I cannot say enough good things about the quality and cost of their service. Punctual, professional and competitively priced. What more could you ask for?
Description of Work: I've used 5 Star Lawn Service twice, once in the fall for cleaning up leaves and again in the spring for dethatching, aeration and spring cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ZACHARY R.
06/2012
5.0
lawn service
  + -1 more
Donny has been great. He is super-reliable and gets the job done very well. I wanted someone who would bag the clippings, then dump them in a certain spot in our more wooded area, and he was one of the few folks willing to do it. Others who only use riding mowers couldn't fit through our fence or get down our hill safely or couldn't bag and dump the way we wanted. But Donny does it all! I feel really fortunate that we found him.
Description of Work: Weekly mowing of lawn

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

Nika A.
06/2012
5.0
lawn service
  + -1 more
Everything went great! With the help of 5 Star's services and all the rain we've had, my yard looks beautiful! Thanks Angie's List for a great referral.
Description of Work: Donny came out gave me an estimate & date he could start.He came back on that date, did a spring clean up, aeration, weed & feed and mowed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ANGIE L.
04/2011
5.0
lawn service, leaf removal, lawn treatment
  + 1 more
I pay them based on the service they do. I have no complaints at all. I'm very satisfied with their service. They took 2 an half hours to complete the job. When I scheduled, they said they will be out in next two weeks; but they were out the next afternoon.
Description of Work: 5 Star Lawn Service cut the grass, power sweep the lawn, cleaned leaves out of landscape areas and removal of plants that we left from last fall on April 6th.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from 5 Star Lawn Service
Thank you [Member Name Removed]! You got the ball rolling for us with [Member Name Removed]'s List. Hope all is well!!

    Contact information

    12731 95th St NE, Elk River, MN 55330

    http://5starlawnservice.co

    Service hours

    Monday:
    7:30 AM - 10:00 PM
    Tuesday:
    7:30 AM - 10:00 PM
    Wednesday:
    7:30 AM - 10:00 PM
    Thursday:
    7:30 AM - 10:00 PM
    Friday:
    7:30 AM - 10:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    Listed
    Trade License Locale
    MN
    Trade License Authority
    Minnesota Department of Agriculture
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Leaf Removal,
    Mulch and Topsoil,
    Lawn Fertilization & Treatment,
    Gutter Cleaning,
    Snow Removal,
    Landscaping - Lighting

    FAQ

    5 Star Lawn Service is currently rated 4.6 overall out of 5.

    Monday: 7:30 AM - 10:00 PM

    Tuesday: 7:30 AM - 10:00 PM

    Wednesday: 7:30 AM - 10:00 PM

    Thursday: 7:30 AM - 10:00 PM

    Friday: 7:30 AM - 10:00 PM

    5 Star Lawn Service accepts the following forms of payment: Check,Visa
    Yes, 5 Star Lawn Service offers free project estimates.
    No, 5 Star Lawn Service does not offer eco-friendly accreditations.
    No, 5 Star Lawn Service does not offer a senior discount.
    No, 5 Star Lawn Service does not offer emergency services.
    No, 5 Star Lawn Service does not offer warranties.
    5 Star Lawn Service offers the following services: ***SNOW REMOVAL*** Spring cleanup, power edging, lawn service, fertilizing and weed control, mosquito control, gutter cleaning, shrub shaping/ pruning, aeration, fall cleanup, turf, tree trimming, seeding, mulch & sod installation.

    Contact information

    12731 95th St NE, Elk River, MN 55330

    http://5starlawnservice.co

    Service hours

    Monday:
    7:30 AM - 10:00 PM
    Tuesday:
    7:30 AM - 10:00 PM
    Wednesday:
    7:30 AM - 10:00 PM
    Thursday:
    7:30 AM - 10:00 PM
    Friday:
    7:30 AM - 10:00 PM