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5 Star Lawn Service
Outdoor Lighting - Plan and Install, Outdoor Lighting Repair, Designer - Landscape,
About us
Serving the North West Metro area for all of you lawn and yard needs since 2008! Champlin, Brooklyn Park, Brooklyn Center, New Hope, Golden Valley, Crystal, Robbinsdale, Osseo, Maple Grove, Plymouth, Dayton, Rogers, Albertville, St. Michael, Hanover, Monticello, Buffalo Our services include: *Weekly Lawn Mowing * Lawn Fertilization and Weed Control *Power Edging *De-Thatching *Core Aeration *Over-Seeding *Weed Control *Mulching *Tree / Shrub Trimming *Fall/Spring Clean up *Sod Installation *Gutter Cleaning *Sprinkler/ Irrigation Start up and Winterize *Landscaping* Snow Removal and Ice Control.
Business highlights
17 years of experience
Services we offer
***SNOW REMOVAL*** Spring cleanup, aeration, fall cleanup, fertilizing and weed control, gutter cleaning, lawn service, mosquito control, mulch & sod installation., power edging, seeding, shrub shaping/ pruning, tree trimming, turf
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.623 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 0% | ||
| 0% | ||
| 13% | ||
| 0% |
Showing 1-23 of 23 reviews
Casey K.
Jan 2024
I never leave poor reviews, however, I was very disappointed in the lack of integrity and communication provided by 5 star lawn service. For the past seven years, we had hired another small business for annual leaf removal and continued to be a loyal customer due to the excellent service they provided. In fall 2022, we were informed that our previous company was acquired by 5 star lawn service and therefore, we transitioned our business to them. We were then assured they would fit us into their schedule. The fall came and went, and they did not show up, nor communicate with us that they were not able to make it work. Once it snowed, it was too late to contact another company. Then in May 2023, 5 star service reached back out stating they were unable to make it in the fall, and offered to come in the spring instead, to which I agreed. After the service, they sent me an invoice for twice the amount of our annual clean up stating “Price increases if a Fall Cleanup was not preformed”. They did not inform me upfront that the rate would change due to more leaves needing to being collected in the spring as they did not perform the service in fall. I attempted several times to contact them regarding the price increase, including an email the same day the first bill was issued, but rather than responding, they continued to issue me “late fees”. Once I was finally able to get ahold of them, they agreed to remove the late fees due to their lack of response, but did not apologize or take accountability for their lack of communication regarding not showing up in the fall and/or informing me upfront regarding price increases due to the acquisition and the additional leaves needing to be removed. I ended up paying the full price, but will not be using their services again.
Bonnie K.
Jan 2018
Always satisfied with the work 5 Star does and the staff are affable and always willing to do just that little extra that makes the difference between just someone doing a job and someone who loves what they do.
Response from 5 Star Lawn Service
"Thank you [Member Name Removed]! Have a good winter!"
Sharon P.
Dec 2017
Very reliable and do GREAT work! I would highly recommend them.
Response from 5 Star Lawn Service
"Thanks [Member Name Removed]!"
Heather H.
Dec 2017
I have a lot of trees so in the fall I have A LOT of leaves. I would spend hours racking and taking trailer loads of leaves to the yard waste several times during the fall. They blow the leaves out of all the nooks and crannies and get it all ready for winter in maybe a little over an hour. It is so worth the money for the time it saves me. I usually have them come back and run over the lawn with the dethatcher in the spring so I don't have to rack and it looks great. I started using them when I saw what a great job they did on my neighbors lawn. I had them do my parents yard too.
Response from 5 Star Lawn Service
"Thank you [Member Name Removed]! You do have a ton of leaves. Happy New Year!"
LISA C.
Dec 2017
Donnie is personal, professional, responsive, and does a fantastic job. I am grateful to have run across him on Angie's List. My neighbors have since hired him as well, and sing his praises when we chat in the street.
Response from 5 Star Lawn Service
"Thank you [Member Name Removed] for your business! We really appreciate it! Thanks, Donny"
Ann W.
Dec 2017
They did a great job.
Response from 5 Star Lawn Service
"Thank you [Member Name Removed] for your feedback! We appreciate your business! Thanks, Donny"
Shane M.
Dec 2017
They do a great job and are very responsive.
Response from 5 Star Lawn Service
"Thank you [Member Name Removed] for your feedback! We do appreciate your business! Thanks, Donny"
Todd M.
Dec 2017
Donny is AWESOME
Response from 5 Star Lawn Service
"Thanks [Member Name Removed]! We do our best!"
Paul J.
Dec 2017
Great service - repeat customer -
Response from 5 Star Lawn Service
"Thank you [Member Name Removed] for your feedback! We appreciate your business! Thanks, Donny"
Mary B.
Nov 2017
These guys did an excellent job. Very professional, responsive and thorough for a good price. Would definitely hire again.
Response from 5 Star Lawn Service
"Thank you [Member Name Removed]!"
Kouamba M.
Sep 2016
Donny did a good job planting the evergreen trees for me. However, I think I was overcharged and he didn't do anything to prove me wrong. Per his invoice, it cost him $91 per tree for a 2'' to 3'' Colorado spruce. The same tree (same height and/or higher) costs $24.99 at Lowes. I found out about the huge price difference the same day the trees were planted and went back to Donny. I asked him to provide me with an itemized invoice as well as the name and phone number of the nursery he got the trees from. The latter was never provided to me. If he didn't overcharged me, he could have gone back to the nursery who supplied him with the trees or he would have given me the phone number so I could ask them about their price.
Response from 5 Star Lawn Service
"Hey [Member Name Removed], I called and left you a message. You were very happy when we completed the work. I'm sorry you found a close out sale at the local Lowe's that following weekend. We get all of our trees from a nursery. I provided you with a actual copy of the receipt for what they cost us which was 91 each. We installed 13 of them for 1400. We made a little over 200 to deliver and install, which I personally think is very reasonable."
Bobbie E.
Jun 2015
unknown
Maria F.
Jun 2015
while he did a good job in mowing he has been unreliable this season. no answers when contacting him and last time he was supposed to come and mow he was a no-show/no-call. He also failed to replace 3 plant which were planted by them last year and didn't make it. Was disappointing as last year the service was different/better
Response from 5 Star Lawn Service
"Hey [Member Name Removed], We serviced your yard for many years in which you never had anything bad to say. We also got many referrals from you in your neighborhood in which we still provide services for today. With that being said plants need water after they are planted. We buy all of our plants from nursery's in the area. They stay alive in plastic pots for a long time as long as they are watered. We have planted 1000's of plants in which we rarely have any issues with them dying and drying up. We did replace the 3 plants that died with no charge. After the issues that came up with this situation we decided to discontinue your lawn service in which we notified you on your final invoice."
Van W.
May 2015
unknown
Response from 5 Star Lawn Service
"Thanks [Member Name Removed]!"
Chris S.
Apr 2015
Donny was great. He was communicative, punctual, thorough, fairly priced, and exceeded my expectations with the spring clean-up. I had a ton of leaves left over from the previous fall. Donny gave me my estimate, scheduled the time he would be out there and took care of everything. I would definitely use Donny again and would recommend him to anyone.
Bernie C.
Dec 2014
We got a Angie's list coupon special for having our lawn aerated. The provider was punctual, helpful and did a super job. Front and back yard core aeration. We were very pleased, and would call on them again!
Constance E.
Aug 2014
unknown
Response from 5 Star Lawn Service
"Thank you [Member Name Removed] for your continued business!"
Deborah F.
Dec 2013
We have been very happy working with Donny. He is professional, punctual, friendly, and customer service-oriented. We can easily reach him by phone and/or e-mail, and he quickly responds to any requests. On our recommendation, he helped out a neighbor of ours with lawn cleanup while her husband was out of town -- I hope she has hired him to do more!
Graham J.
Sep 2013
It went great! After contacting many company's to come out, most would only come in late October when they do their aeration. Donny was the only one i found who would come out before.
So I sent him a and quot;request a quoteand quot; from his site on a Wednesday and got a response that evening and then he was out by Friday!!! So all in all it was super quick (2-3 days from contact) and he did a great job!!!!
So I sent him a and quot;request a quoteand quot; from his site on a Wednesday and got a response that evening and then he was out by Friday!!! So all in all it was super quick (2-3 days from contact) and he did a great job!!!!
Jay M.
Jun 2013
I cannot say enough good things about the quality and cost of their service. Punctual, professional and competitively priced. What more could you ask for?
ZACHARY R.
Jun 2012
Donny has been great. He is super-reliable and gets the job done very well. I wanted someone who would bag the clippings, then dump them in a certain spot in our more wooded area, and he was one of the few folks willing to do it. Others who only use riding mowers couldn't fit through our fence or get down our hill safely or couldn't bag and dump the way we wanted. But Donny does it all! I feel really fortunate that we found him.
Nika A.
Jun 2012
Everything went great! With the help of 5 Star's services and all the rain we've had, my yard looks beautiful! Thanks Angie's List for a great referral.
ANGIE L.
Apr 2011
I pay them based on the service they do. I have no complaints at all. I'm very satisfied with their service. They took 2 an half hours to complete the job. When I scheduled, they said they will be out in next two weeks; but they were out the next afternoon.
Response from 5 Star Lawn Service
"Thank you [Member Name Removed]! You got the ball rolling for us with [Member Name Removed]'s List. Hope all is well!!"
Licensing
State Contractor License Requirements
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FAQ
5 Star Lawn Service is currently rated 4.6 overall out of 5.
5 Star Lawn Service accepts the following forms of payment: CreditCard
Yes, 5 Star Lawn Service offers free project estimates.
No, 5 Star Lawn Service does not offer eco-friendly accreditations.
No, 5 Star Lawn Service does not offer a senior discount.
No, 5 Star Lawn Service does not offer emergency services.
No, 5 Star Lawn Service does not offer warranties.