Sharper Management

Jeff from advantage home is single handedly the worst leasing against I have ever dealt with. Non response to emails or voice mails over weeks. If you do your research on any apartments site you will find a complaint about him. Wasted a month of my time dealing with that incompetence.

In a word, horrible. After more than 18 months, no action by the Sharper rep to my Association, Michael Miller. A simple task to obtain quotes for installation of screens in the gutters, select the vendor and have the work performed, has yet to be conducted. Yet, Mr. Miller offers a plethora of excuses. After numerous excuses, it is clear to me that his is a liar. Do not trust his word.

As a townhouse owner being forced by my HOA to work with Ashley Goedert of Sharper Management was...not only extremely costly...it was one of the most infuriating, frustrating, exasperating experiences of my life! I contacted Sharper Management with a simple water leak in my ceiling. Almost eleven months later, they have ran up over $22,000 in repair (billed to me), tore down (without my consent) and rebuilt my deck (which turned out to have nothing to do with the leak) and badly misdiagnosed the problem a second time. Almost a year later we still don't know if the leak has been fixed (and won't until the heavy Spring rains come). Yet they demanded payment of 90% of the $20,000+ repair bill they ran up (even in the middle of the Covid-19 crisis). They are extremely adversarial in their tone. The very first invoice they sent me referenced threats of penalties and bill collectors. And as things progressed, it seemed like they were anxious to engage in litigation. (I'm guessing because the HOA by-laws were so one-sided in the HOA's favor that they knew that initiating legal action would likely be cost prohibitive and with little chance of the plaintiff coming out ahead). They made absolutely no effort to be responsive to my concerns or engage in any constructive discussion of relevant issues. They refused to even acknowledge...much less discuss...the vast majority of the valid issues that I raised, refused to acknowledge...much less accept any accountability for...their endless parade of mistakes, and rejected without explanation every suggestion I made to try to reach a reasonable fair and equitable resolution. The HOA bylaws and the repair process they required (which lacked any reasonable controls or checks and balances, built in huge conflicts of interest and is ripe for abuse and fraud) essentially stripped the homeowners of their rights and provided no viable economic or legal recourse. The combination of arrogance and incompetence in which they conducted themselves was absolutely mind boggling. I cannot possibly over state the disdain with which I hold them in! I will never consider buying another property that they manage and would strongly discourage you from as well.

Poorly. As a home owner, all I hear is "it is your problem, not our problem," when trying to get help for a common area problem. Front door doesn't work and no postal delivery? 2 to 3 months to get fixed. Downhill and around the curb driveway in the winter and heated drive doesn't work. 1 (or was it 2?) year to fix. So eventually I stopped calling until an army of ants entered my condo from the common area floor. Still my problem. There are not many choices out there in HOA management, but I am fairly sure this is one of the worst.

BEWARE OF SHARPER MANAGEMENT. I used this company to manage a rental property for two years. The tenants they selected were terrible - generating frequent noise complaints from neighbors and causing significant damage to the property. Their background check process is weak, and they do not accept responsibility for bad tenant selection. The last tenant they selected for my property had lied on her background check application about her rental history and employment. The tenant had an unauthorized roommate, did thousands of dollars worth of damage to the apartment, and defaulted on two months rent. Sharper accepted no responsibility for this default, took no meaningful action to correct the tenant's behavior, and took no meaningful action to collect past-due rent. In fact, I had to discover that she was defaulting on my own - they didn't even send me an email to let me know that the tenant was past due! Even for maintenance services they did arrange (radiator repairs), they failed to pay invoices to the vendor, and no one from Sharper visited the property while the repairs were being done, forcing building management to let them in. It has become clear to me that Sharper is simply interested in sitting back and collecting their monthly fees. They'll put the first person they can find into your property, with no regard for tenant quality, and will not stand behind their contract to care for the property and collect payment.

Good renter ..... They did well checking credit and background. I also like that they collect payments and auto deposit into my account