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Door2Door Cleaning, LLC/Door2Door Handymen

House Cleaning, Basement Remodeling, Doors,

About us

Licensed General Contractors # BC638996 and Cleaning Service EPA Lead Certification: NAT-117548-1

Business highlights

17 years of trusted experience

Services we offer

Housecleaning and Handyman services

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

Monique S.
02/2012
2.0
house cleaning
  + -1 more
During our initial correspondence I inquired about a deep clean and was under the impression a deep clean would be performed. In my opinion, this was barely a surface clean. I take responsibility for the whole house not being prepared for them to service and initially had no qualms with paying the full price as the error was my fault. I however expected the 4 rooms to be completely cleaned. Upon inspecting the work, I was disappointed to find the following: · There was no mopping done to any of the floors. · All kitchen counters had not been cleaned. · The kitchen counters that had been cleaned had items placed on them from the unmopped floor, thus invalidating any cleaning that may have occurred. · In the bathroom with the full tub the rug was not removed when the floor was swept and also the items from the sweeping were left in a corner and not thrown away. · The ¾ bath the shower was not cleaned only the base of the shower indicated that there was an attempt to clean the shower. Not the shower door, not the shower walls just a cleaning done on the floor of the shower itself. The toilet and sink were not completely cleaned either. · A can soda from a member of the staff was left in my living room and the garbage bag containing the rags used for cleaning was left in the bedroom. My bedroom reeked of cleaning products. In their correspondence prior the visit they indicated that the following would be done all floors vacuumed/mopped, dust all areas, etc. None of this was done. I must admit I am very dissatisfied with this experience. Especially since there was additional, time that the staff could have allotted to complete the task but choose to leave early. There are other items that I would have liked to have seen done that were listed in their task list but since I asked for focus on the 3 bathrooms and the kitchen I will take responsibility for them not being addressed. After the cleaning Elizabeth King emailed me on 09/12/2011 to follow-up on my service and to see if I would like to schedule future cleanings. I replied to Elizabeth on 09/15/2011 with the results listed above and pictures to validate my claims. On 09/19/2011, she replied to my email regarding the results and she stated she would provide a partial refund of my payment, apologized for the situation and stated she should have viewed the property before biding on it. To be honest at that time that was more than acceptable. Who could ask for more? As a reasonable person, I was pleased with her offer and waited on my refund check. Well on 10/17/2011, I contacted her to find the status of my refund. She replied on 10/26/2012 that the check was returned to her as the address was incorrect. She requested my address again, I replied with my address and she stated she would reissue the check. It is now 02/07/2012 and I have not received a refund.
Description of Work: The agency was hired to do housework. They wiped down some counters and sweept the floors but did not pick up the dust and other items from the sweeping. No mopping or dusting was done.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$79

    Contact information

    PO Box 496, Cottage Grove, MN 55016

    www.d2dhandymen.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Basement Remodeling,
    Doors,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Garage and Shed Building,
    Deck Maintenance,
    General Remodeling,
    Handyman Services,
    Drywall,
    Decks and Porches

    FAQ

    Door2Door Cleaning, LLC/Door2Door Handymen is currently rated 2 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Door2Door Cleaning, LLC/Door2Door Handymen accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, Door2Door Cleaning, LLC/Door2Door Handymen offers free project estimates.
    Yes, Door2Door Cleaning, LLC/Door2Door Handymen offers eco-friendly accreditations.
    No, Door2Door Cleaning, LLC/Door2Door Handymen does not offer a senior discount.
    No, Door2Door Cleaning, LLC/Door2Door Handymen does not offer emergency services.
    No, Door2Door Cleaning, LLC/Door2Door Handymen does not offer warranties.
    Door2Door Cleaning, LLC/Door2Door Handymen offers the following services: Housecleaning and Handyman services

    Contact information

    PO Box 496, Cottage Grove, MN 55016

    www.d2dhandymen.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM