Founded 1989 • With Angi since October 2001
Angi Certified
Service Provider Response
Thank you for taking the time to review our services. We are pleased to be able to assist you with the squirrel activity and hope that you will contact us in the future should you need assistance again.Service Provider Response
Thank you for taking the time to write us such a wonderful review! We appreciate you trusting us time and time again to service your home.Service Provider Response
After speaking with your husband on the phone this morning, I believe we have come to an agreeable solution. Please let us know after the items have been removed from the furnace room so we can assist you in the future.Service Provider Response
Thank you for taking the time to write such a kind and thorough review! We are happy to help should you need us in the future.Service Provider Response
Thank you for taking the time to write us a review. We are always happy to help should you need anything in the future!Service Provider Response
Thank you for reviewing our services! We are happy to help.Service Provider Response
Thank you for taking the time to write us a review. We are happy to help!Service Provider Response
Thank you for the kind words and for taking the time to review our services.Service Provider Response
Thank you for taking the time to review our services! We will be sure to pass on the good word to your technician.Service Provider Response
Thank you for your kind words about Matt! He is a wonderful team member and we will be sure to pass the good word on to him.Service Provider Response
Thank you for your kind words and for using us over the years! We are happy we could assist you through the years. If you need us in the future, please do not hesitate to contact us.Service Provider Response
We are sorry to hear of your dissatisfaction with our services regarding the nuthatches in your siding. We agree that MNDNR is a great resource for homeowners and wildlife control professionals alike. In matters regarding the Federal Migratory Bird Treaty Act, and birds covered under it, the federal law takes precedence over anything decreed by the state. While we have no doubt the information you received was provided in good faith by the DNR employee to whom you spoke, any action, taken by a Wildlife Management Services(WMS) technician, that resulted in an illegal destruction of the nest, may leave WMS open to prosecution under federal statute. The standard that governs the Act is whether or not the nest contains viable eggs. In most cases this is an easy situation to determine, as one can look in the nest as see if eggs are present. In your case however, the location of the nest inside the wall void would have necessitated creating a larger opening in the wall, both causing further damage to your home, as well as potentially damaging any eggs present. This could result in an illegal nest destruction under our understanding of federal law. Our livelihoods depend on the ability of our company to maintain its permits and licensure, so your technician erred on the side of caution in regard to any actions of questionable legal status. We understand and empathize with the frustration of not being able to have your issue addressed immediately. Our technician had no greater desire than to be able to solve the matter to your satisfaction the day of the appointment. However, given the reality of the legal situation stated above, and the technician’s opinion that the birds in question did not pose a risk to create further damage, the most prudent and legally ethical course of action was to allow the nesting to run to completion, then mitigate and repair any damage to prevent further issues going forward. We understand your disagreement with our decision, but we stand by it.Service Provider Response
We offered to reduce your invoice on multiple occasions, but you refused. The additional recommendations were not just for the bird flashers, they also included the installation of a few vent guards, sealing around the foundation for mice, alongside other recommendations to keep your home pest proof.Service Provider Response
Thank you for your kind words and for taking the time to review our services! Please contact us in the future if you have any questions or issues regarding pests at your home.Service Provider Response
Thank you for taking the time to review our services. We are always more than happy to help should you need us again in the future.Service Provider Response
The cost for the inspection report was agreed upon prior to having a technician on site, as is stated in your terms and conditions. As discussed on the phone, the technician was already planning on returning to your property (prior to you calling in) the following business day, which the technician told you on site the day before. If he was late for his appointment, I sincerely apologize. This is the first time I have been made aware of the technician's tardiness. Please contact us directly to discuss.Service Provider Response
The cost for the inspection report was agreed upon prior to having a technician on site. We applied a discount to your invoice, but we did not receive a response after applying the discount and responding to your initial contact about the services. Please contact us directly with any further feedback so we can discuss.Service Provider Response
Thank you for taking the time to review us! We are always more than happy to help. Please contact us directly if you would like to authorize any of the recommendations on your inspection.Service Provider Response
Thank you for taking the time to review our services. We appreciate your feedback and appreciate your kind words. Please contact us if you have any further feedback on how we can improve going forward.Service Provider Response
Thank you for reviewing our services, we are always more than happy to help.Health & Safety Measures