Founded 1995 • With Angi since January 2009
Service Provider Response
This customer called the day before we showed up asking us to do some extreme dusting in the basement of their home. I explained that our schedule was tight and he assured me that we were only doing the lower level of their home and should not take more than 4 hours to clean. We did arrive later than we had expected but I did give a call earlier to let them know. After we started working, we were informed by the wife that we were expected to clean all 3 levels of the home to include 4 bathrooms and detailed grout cleaning the floor of the basement bathroom. This is easily a 4000 square foot home and would never had attempted to take this job on had we known what was actually expected of us. We did not have the proper equipment or product with us and by the time we finished, all of us were moving much slower than anyone would have been satisfied with. I am sorry for the bad experience this customer received from us but I would suggest that they be a lot more up front about what they would like instead of telling us whatever needed to be said to get us out as quickly as possible.Service Provider Response
We do care very much and I wish the [member name removed]'s all the best in there efforts to find a cleaning service.Service Provider Response
I am not sure how to respond to this customers comments. When we arrived to clean there were 4 of us and I was not aware beforehand that we would only be cleaning a single room. It was true, however that there was no way all 4 of us would be able to clean a single room together. So we took one person and put her to work cleaning the kitchen and helping the customer with her bedroom and we did vacuum the floors. By the time we were done, we had actually worked 5 1/2 hours here, not the 4 hours she wrote in her review. We did not charge her for the extra time and I truly believed (at the time) we did a good job and not a rushed job. The customer was very friendly and courteous and when we left she expressed her gratitude by giving us a $30.00 tip. As we always do, we asked the customer to leave a review for us and if anything was missed or done incorrectly, please give us a call and we would be happy to come back and fix it. This is something we do with every customer we have a chance to see before we leave. She not only assured us that she would look things over but she would also give us a call in a month or so to help out again. I thanked her for the tip and we went on our way. I sincerely apologize for missing some lower shelves, mistakes do happen but if she would have called us we would have been very happy to correct the situation. Instead, we received no call just this review without any chance to correct it.Angi Certified
At Commercial Cleanrs we specialize in COMMERCIAL CLEANING JOBS, NOT RESIDENTIAL projects. Our partners can clean hospitals, fortune 500 companies, clinics, small offices, fitness centers, you name it we've got it covered. No matter the size of your business, how many facilities you have, or how dirty the job, our partners can work with you to create the perfect cleaning plan. Cleaning is a dirty business. That's why you hire the experts for your commercial cleaning needs. You want your facility to impress your customers, not leave them with a bad impression. We'll match you with the best cleaning company for you. We're a network of top rated brands. Not happy with your current cleaners? We get it, you have special needs, and a generalist just won't cut it. That's why we've gathered the top companies around the country and can help you select the perfect commercial cleaning company for you. Â
Angi Certified
We specialize in carpet and upholstery cleaning. We use a truck mounted hot water extraction cleaning. First we will pre treat all carpeted areas, then we come through with our CRB machine (counter rotating brushes) this helps emulsify the soil lifting it to the tops of the fibers. Then we do a final hot water extraction with 230 degrees of water and a mild rinsing agent. We have 20 years of experience in the business. I am a owner operator with many years of experience. We also offer Air Duct Cleaning and Dryer Vent Cleaning. Check out our Facebook page Professional Touch Carpet & Upholstery Cleaning. We have almost 100 5 star reviews. I take pride In my work and it shows in our results. Give us a call at 763-710-1492. Or you can book online through our Facebook page. Â
Angi Certified
2022 Super Service Award
Offers Coupon
Please call our office today to schedule an estimate at 612-386-7909. US Army Veteran owned and operated! A-Plus Carpet Cleaners is a small business in every sense of the word. Locally owned and operated since 1993, owners Paul and Jim have a combined 50+ years of experience cleaning carpet and upholstery. With an unparalleled commitment to customer satisfaction, one or both of the owners will show up at every job. Our company goal is to make our customers happy! Contact us today for a quote. Note: To ensure a quick response, please include your phone number in your email request. ***Discount Pricing for Neighbors*** Hey Neighbors! Schedule your cleaning with one or more neighbors and we'll offer a discount to each of you. Please call Paul at 612-386-7909 for more details Â