Plumbing, Drain Cleaning, Heating and Air Conditioning
About us
12 EMPLOYEES. CHARGES BY THE HOUR. NO TRAVEL CHARGES. NO EXTRA CHARGE FOR AFTER HOURS SERVICE. ADDITIONAL PHONE 800 523-3854 additional email address cottonjoe62@mac.com
Description of Work: Kitchen remodeling new sink, dishwasher, and new plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark W.
08/2017
3.0
plumbing
 + -1 more
It did not. Called set an appointment - waited 1.5 hours and no show.
Description of Work: Bathroom Plumbing
Rating Category
Rating out of 5
responsiveness
1.0
michael Q.
04/2017
5.0
plumbing
 + -1 more
Good no problems
Description of Work: Replaced a valve
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Song L.
03/2016
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia B.
03/2015
5.0
plumbing
 + -1 more
We use them most of the time. They are good and reasonable. Only one person came out. They are always courteous and punctual which is why we use them.
Description of Work: The plumber we use here in town is Ace Plumbing. They just had to connect a couple of pipes for us the last time they came out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Clark S.
08/2012
2.0
plumbing
 + -1 more
The water still didn't run because the pipe was frozen. They tried to make it right, but I was worse off for having called them. It was some time ago, maybe they've changed, but I remember.
Description of Work: Called Ace to thaw a frozen pipe in my shower, installed a new mixer valve before attempting to thaw the pipe.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$350
Shaji A.
12/2011
5.0
plumbing
 + -1 more
Overall, I was quite happy and would recommend this company to everyone in need of plumbing. Although I do not know a ton about the issue, I felt comfortable with them, as they explained what they intended to do and answered all of my questions as they arose. From start to finish, I was quite pleased with the customer service and professionalism.
Description of Work: We had decided to paint the entire interior of our home. After reviewing what we had decided we wanted, our project became quite a bit larger than expected. Working with a color consultant and the outcome we decided we wanted, we decided that we wanted to do some remodeling before the painting could begin. After hours of searching on the web, we found a company that we had liked their work. Although they did a fantastic job, their crew had flushed paper towels and who knows what else, down the toilets, creating a big problem and quite the mess! When we called Ace to describe what had happened, I must have been irate. The customer service rep was patient and kind, despite my frustrations with the issue. They sent someone out immediately to evaluate the problem and get right to work. Although this was an unexpected cost, I was more than happy to pay to get the issue resolved and quickly! The crew they sent out were VERY professional and they got right to work. The issue was so intensive, that it did take a few hours to resolve. But when they finished, it was like there was never a problem. They did explain quite thoroughly what their plan of action was to resolve the issue, but with the holidays and deadlines at work, I plain forgot. I do know they used a long tool of sorts down the toilet to move the blocking debris, not sure exactly what they called it. I was just happy that my bathrooms were clean and useable once again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
OMOLOLA A.
02/2007
4.0
plumbing
 + -1 more
Okay. A little pricey.
Description of Work: Installed water line for my refrigerator and moved drainage pipe for kitchen sink.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$540
Carol D.
10/2006
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Came out at 10:30 at night to restart my furnace. Came back the next morning with a replacement part. No service charge for the second visit. Did the work quickly and really saved me from freezing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
ALICE P.
07/2006
1.0
plumbing
 + -1 more
He had called me several times letting me know where he stood on the project he had been at during that time and would then come to my home. He was supposed to be here last Friday, and I have not heard back from him.
Description of Work: John was to come to my home to connect my sump pump to the main drain.
Rating Category
Rating out of 5
responsiveness
1.0
03/2006
5.0
plumbing, drain cleaning
 + 0 more
THEY HAVE GREAT CUSTOMER SERVICE. THEY WERE ABLE TO COME OUT THAT SAME DAY. THEY CLEANED UP ALL THE MESS FROM THE DRAIN. THEY DID NOT CHARGE US A LOT FOR THE WORK.
Description of Work: THEY UNCLOGGED THE DRAIN IN MY BATHTUB.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
03/2006
5.0
plumbing
 + -1 more
I AM VERY HAPPY WITH THE WORK THEY DID. WHEN I CALL THEM I AM VERY CERTAIN THAT I WILL BE GETTING THE BEST SERVICE. THEY ARE VERY CLEAN WHILE THEY WORK. THEY CLEANED UP AFTER THEMSELVES WHEN THEY WERE FINISHED.
Description of Work: THEY RAN A NEW PIPE FROM MY SINK TO THE STORM DRAIN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
03/2006
5.0
plumbing
 + -1 more
THEY DID AN EXCELLENT JOB FOR WHAT I PAID THEM. THEY WENT ABOVE AND BEYOND MY EXPECTATIONS. THEY WERE ON TIME AND TURNED A TWO DAY JOB INTO A ONE DAY JOB. THEY WORKED HARD AND WERE VERY FRIENDLY.
Description of Work: THEY DRAINED THE SEPTIC TANK AND CLEANED ALL THE PIPES.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Heating and Air Conditioning
FAQ
ACE PLUMBING & DRAIN is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ACE PLUMBING & DRAIN accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ACE PLUMBING & DRAIN does not offer free project estimates.
No, ACE PLUMBING & DRAIN does not offer eco-friendly accreditations.
No, ACE PLUMBING & DRAIN does not offer a senior discount.