Description of Work: They were wonderful, and happy with their service. We will recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Sandra D.
09/2014
4.0
tv repair
+ -1 more
unknown
Description of Work: Replaced a part in our Mitsubishi tv. Everything went fine but they did not show up on time which caused us some inconvenience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$200
SHARON M.
07/2011
4.0
tv repair
+ -1 more
The attempted repair process took 3 months. They discussed our TV at a forum for difficult problems. On 7/25/2011 they refunded our payment in full, $196.87. The whole process took a long time but was low-key. We believe they really tried to fix the TV. They offered the full refund.
Description of Work: They attempted to repair our 18 year old Sony TV. They tried four times. The TV kept failing after days or a week.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BETH C.
01/2011
4.0
home theater design, tv repair
+ 0 more
Our HDTV was experiencing intermittent distortion of the picture. It had been going on for months, but we were concerned about who to call for repairs. We finally took the plunge to get it repaired. Based on reviews here, we contacted Harvey Electronics. They sent a representative to our home for an estimate. Within a few minutes, he determined that the control board needed to be replaced. He ordered the part and they scheduled a return visit about a week later to do the installation. So far, the set has worked without problems. We are cautiously optimistic that it has been fixed. The technician was pleasant. We can't compare the cost since we have not had this service performed before.
Description of Work: Repaired Samsung HDTV set.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$285
IRA S.
10/2009
5.0
tv repair
+ -1 more
It went very well! They fixed my TV and the problem came back. They came back immediately to fix the issue. We haven't had any problems since.
Description of Work: They repaired my TV.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
JANET M.
07/2008
5.0
tv repair
+ -1 more
They were here when they said they would be. The man introduced himself right away and was very nice. He fixed the problem right away and was very helpful. I would recommend them to others.
Description of Work: They fixed our television.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
WALLY P.
11/2006
5.0
tv repair
+ -1 more
They told me up front that it would cost around $100 to have a service call at the house (TV weighed too much to take it in to their shop). I was very pleased they did their research "prior" to sending a guy out to look at the TV and give me an estimate. They could have sent their guy out, have him spend a few minutes checking numbers, tell me they couldn't help, and pocket a cool $100... but they didn't. I will call them the next time I need their kind of service in the future.
Description of Work: I was trying to determine if it was cost effective to have my 35" Sony TV repaired or toss it and buy a new one. When I called them they took a lot of information over the phone and said they would have a technician call me back to talk to me more about the problem. A day later they called me back to tell me they did not have the tech books on it (it was a "World TV" we purchased while living in Japan) so they would not be able to get parts, specs, etc.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
03/2006
5.0
appliance repair
+ -1 more
THIS COMPANY WAS VERY PROFESSIONAL AND EFFICIENT IN THEIR WORK. THEY WERE AN EXCELLENT COMPANY TO WORK WITH. THEY KNEW WHAT THEY WERE DOING AND GOT THE JOB DONE QUICKLY.
Description of Work: THIS COMPANY CAME OUT AND FIXED MY TELEVISION BECAUSE THE PICTURE WAS NOT CORRECT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Repair,
Appliance Repair,
Stereo and Home Theater Systems
FAQ
Harvey Electronics is currently rated 4.6 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Harvey Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Harvey Electronics does not offer free project estimates.