Aaron Swift Plumbing

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Very good job.

Better than anticipated. Have already referred them to other family members.

I reluctantly agreed and paid them the $700 Later in the day, I decided to check and see if they had a website, and sure enough I found it, and it said they give %10 discounts to senior citizens. I immediately called Aaron Swift plumbing back to get my discount, ('m 67) and the lady(Naomi) told me she could only give me 10% up to $50. She would not give me the full $100 on a thousand dollar job. I reminded her that nowhere in the ad on their website did it say that. I went back and forth with Naomi on this until it turned into a shouting match over the phone and told me she didn't want my business and she would refund my $700. I got my check a few days later and I couldn't be happier. I found another plumber in the Romeo area and he replaced the pump for a third of the cost of the Aaron Swift labor quote. Let me just point out that I used them to install a new water heater earlier that spring although the price was very high, but I wanted to use a local business.. What had me upset later was that they never mentioned a senior discount to me. When I pointed that fact out to Naomi during our conversation about the toilet pump, she told me it wasn't their policy to divulge any discounts on their own unless someone asks. So much for dealing with Aaron Swift Plumbing of Romeo.

Plumber showed up the same day we called. He was very nice and explained things into detail.

People were nice. But it took from july to sept to get the faucet repaired. It also required me taking 2 days off work plus a saturday waiting home all day. It also mean I spent the whole summer without being able to use a hose. Why didn't it go well. 1 st appt the guy didn't have the parts and had to order them. They were supposed to be in in 3 weeks. I thought that was long for parts but I didn't question it. About the 3rd week I called in , yes parts were in, and made 2nd appt for a week later. 2nd appt, I waited eagerly for another guy who showed up at my door and said, why am I here? I said what do you mean, don't you have the parts? He knew nothing about it. Called the first guy who was camping and admitted he had failed to pick up the parts. This guy apologized and thought they could pick them up and come out after work the next week. The next Monday I was called and said they would be out in the evening. Than they called back and said...oops picked up the parts, wrong parts, reorder...ANOTHER 3 weeks!!!! At his point they had really lost me......you mean when you have done this to a customer you can't get the parts overnighted? Ok I waited and called in after a couple weeks. The office gal said don't call us we will call you when the parts were in. I waited a week and called Angies list to tell them what was going on. They told me to email Aaron Swift thru Angies List and write review later. Emailed and asked Swift for help. Aaron Swift did not respond to email Called the next week. Yes parts were in. Made another appt. They came out the next sat. But first morning appt. turned into after 1 pm. Hose faucet is fixed and summer is over. There is still more to story, but I won't detail. I will jusy say, that once they dropped the ball, a good company would have fixed the problem rapidly and not left me without the faucet all summer. Oddly enough they sent me a survey about how they did after. It dumbfounded me and I wrote the honest truth. They didn't respond to the survey, so now I am detailing this for Angies lsit.

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They are always on time. I like that they give you options and don't just try to up sell you. They are very reasonable priced and I will continue to use them. They explain everything that is going on what they can do to fix it.

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Very well. They were able to come out on short notice during the Christmas holidays. We have used them several times in the past including replacement of hot water heaters and reducing the length of the hot water run to improve warm up time at the kitchen faucet. For every job each technician has been knowledgeable, there when they say they are going to be there and they leave the work site clean.

We had two different guys come out and both of them were nice and professional and did a good job explaining what they were doing. We had an appointment set up and they came later than expected but I'll give them a pass since there was a big storm the day before. I assume they went on an emergency call, but since we had an appointment we felt that should have been honored first. However, I'd still use them again.

I've been using them for years. I am happy with them and will continue to use them. I plan to continue.

It went fine. They did a nice job. Their pricing was fair.

He went above and beyond. I had a block on the sewer. He had to use a snake to snake it out. He removed the blockage that way. He was very polite and he was very clean. He cleaned everything up very nicely. He was friendly. I was so happy with them. My Mother had used them quite a few times. She was real happy with them.

Twice we have had them come and were please with their service. The first time, we had the plumbing system in our master bath overflow over the entire bathroom. [Turns out you can't use those flush-able wipes in a septic system, who knew]. The second time we were having some issues with a guest bath-tub drain that dumped two bath-loads full of dirty water on the couch in our basement. The gentleman who showed up was patient, courteous and informative. I feel their pricing was fair based on other plumbers we used in the past and have named them our plumber of choice.

I had a faucet on a boiler furnace fail and leak water while I was on vacation in Florida. My cousin was house sitting at the time and called me with the issue. Found Aaron Swift Plumbing on Angie's list to be a local company. Called with my issue and concerns. They coordinated with my cousin and had the problem resolved within 2 to 3 hours. I had them replace another fixture used by the washing machine while they were on site. Excellent knowledgeable timely service that I appreciate very much. Will have them out again in the near future for some other concerns I have with the plumbing around our well. Highly recommend them!

We really like them. They have always come the same day we've called and they've always fixed whatever we had at a reasonable price. It has always been done well. They clean up after themselves. They are very polite. They do a really good job. Their prices have always been very fair. We will absolutely continue to use them.

Excellent work. True professionals.

.I called for sevice on a stopped up drain and I was told that I would be taken care of that afternoon. I was told that I would be called when the sevice man was on the way. After waiting for 2 hours the secretary called and said no one could get to my house that night and I would have to wait until the next day. By this time it was outside of normal hours so in order to get someone out that night I had to pay a premium. I feel that the secretary should have been up front with me and told me that they were so busy that there was a chance I couldn't get service that night. Instead, they kept me waiting until I had to pay extra for another company to come out. Poor business practice because now they got a bad review, and I won't ever recommend them to anyone else.

I was looking to get a hot water heater that could keep up with our needs a little better than the last one which had just died, so when I called the guy there helped me find a good tank that had a faster recovery. He made a couple calls to his suppliers and called me back promptly. The price seemed fair based on what I saw online to buy the same heater. The technician did a good job and was professional.

The company sent someone promptly to inspect my old heater. The serviceman called the manufacturer to check on a possible valve rebate before he installed a new unit, and he carefully explained how to light the pilot.

We have also used them before. They are very nice and perform excellent work. They come out quickly and do the job for us. They also clean up any debris that is there. They are a very good plumbing and sewer service. They are very fairly priced too.

I thought they were kind of expensive. I wanted a new spout in the bathtub. He seemed to think I also needed new dials. When he put them in, the pipe that leads to the dial was shorter than the other. I told him and he kind of fluffed it off. I won't use him again. Another plumber looked at it and said Aaron Swift Plumbing twisted it and it would be expensive to fix.