Cut-Rate Plumbing, Inc.

We had a clogged toilet from natural human waste. They came out on Thursday to diagnose the problem. They came back on Friday and ran their snake down it, and it totally discolored the toilet and scraped it up pretty badly. The proceline is now black, and will not come clean. This was done 3 days ago, and the toilet is still clogged. They charged us $225 after qouting us $80 over the phone. I have been trying to call them since Saturday, and no one has answered any calls and all of their mailboxes are full. They also had filthy shoes and did not wear any shoe covers, so we had to lay down towels on the carpet for them to walk on, which got pretty dirty.

unknown

Their services were good. The on-site guy that came out and helped diagnose the problem was pleasant and diagnosed the problem correctly. He ended up snaking out the laundry drain and not the main. This saved an extra trip out, as they did not have the proper equipment with them in the truck to do the main.
Pros: They diagnosed the problem and were a good price compared to other local businesses.
Cons: They were not on time, and could communicate better about being late. (I called them to check up).

See above

I reached out to Cut Rate Plumbing for some help with a plumbing issue I was having with a gas line and a dryer back in December. The guy at Cut Rate did a good job on this project for me and I was happy with his punctuality. Cut Rate was very professional and I would use him again in the future.

They were excellent. He wrote up the estimate for the insurance company the exact way they needed it. They made a disaster feel like it wasn't quite so bad. They cleaned up really well. They came on time.

They are reliable, responsive and usually come right away. They have always done a good job. They are also professional, punctual and the quality of their work is good. I have been satisfied with their service.

Their work was fine. With the water heater, he put the coupling on and then he told me it was a new water heater and that I should call the water heater. It worked fine though. Pretty fair. Also have come out before when garbage disposal was jammed - only charged me service call and showed me how to fix in the future. They were prompt as well.

I was very satisfied with them. They came quickly and I would use them again.

Called and left a message for them and called me back, literally a minute later. Extremely impressed with their communication. They told me exactly where the plumber was and when he'd be here. He was courteous as can be. My home office is across from the bathroom and he closed the door, did his work, and then was on his way. Extremely professional and rates were reasonable. I can't say enough good about them.

He came quickly when I called and was finished in no time flat. We have had no further problems since he was here. We felt his prices were fair and the work well done.

The contractor came out the day before and inspected the ground around the pipe with a special camera. He even let me have a look. The next day he and his crew showed up early to start. The work went smoothly. When the repair was done, another guy came from the office and did a quality assurance inspection. They replaced the dirt before they left.

They were really good - we have had no problems since. I was very pleased with their service.

They did a nice job.

This was my first experience with Angie's List and it couldn't have gone better. They did an excellent job and highly recommend them to others!

We've called this company several times to perform plumbing repairs. Several times we thought what needed to be done was far worse (and more expensive) than what they found. The people they've sent out have always been prompt and professional. Since we first used this company five years ago, everyone we've recommended them to have been pleased with the service and cost. The last time we had them out they "rescued" us from a bathroom sink install gone wrong. The pipe we needed to connect the sink to was so old it literally crumbled. They managed to quickly replace a few hard to reach pipes and hook the sink up in a fraction of the time (and effort) it would have taken us to do.

MY OVERALL EXPERIENCE WAS VERY GOOD. IT TOOK TWO WORKERS ABOUT 10 HOURS TO COMPLETE THE JOB. THEY ARRIVED ON TIME AND WERE POLITE AND FRIENDLY. PRIOR TO STARTING THE JOB, THEY ANSWERED ALL OF MY QUESTIONS SATISFACTORILY. THE PRICE WAS RIGHT IN LINE WITH OTHER ESTIMATES I HAD GOTTEN. I WOULD USE THEM AGAIN.

The plumbers came and finished their work just as they said they would. They were very polite.

The only problem I had is that they had to break through the wall and they were not too clean. This was with a rental and they did not seem as worried as they would be with a home owner. I have used them for a number of times and they have sent out about three guys and they have one that is fast and the price is right. I would use them again if I could use the one guy Joe, all the time.

I HAVE USED THEM BEFORE AND THEY ARE OKAY. THEY HAVE BEEN A GOOD COMPANY TO HAVE AROUND. THEY GOT THE PIPES DONE OKAY AND NOW EVERYTHING WORKS LIKE IT'S SUPPOSED TO. BEFORE, THINGS WERE BACKING UP ALL THE TIME.