Bond Bilt Home Improvement Inc

Company was amazing. From providing an estimate to completing the job. All my questions were answered promptly and ensured my concerns were addressed. Highly recommend.

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I called and asked for an estimate for a doorwall to be installed where there is currently a wall. John arrived on time and looked over the job, he was very pleasant to deal with. John said he would get back to me in a day or two with an estimate.I explained that I was ready to start the job as soon as they were able because I wanted to move into the new-to-me house. I received the email that evening with an estimate and a notation that they were looking forward to having work for their employees during the traditional slow time. The email said they could start with in two weeks. I called and spoke with John and said the estimate was acceptable and to book the job. I didnt hear anything for two weeks. I called John backon Feb 4th and asked if they would be starting. He replied, "I'll call you back tomorrow to get a contract to you and we can schedule a start date" I have not heard anything since then. I have since employed another contractor for the job. I would have preferred a simple "Sorry we are not interested in the job"

We received an estimate from Rick Hall today to have a new roof put on our house. He honestly didn't seem like he wanted to be here or wanted the job. He measured only from the ground and only in front of the house. He never bothered to go to the back of the house until I told him he needed to because of the deck! He claimed we had roughly 37 squares on our roof. I know for a fact that it is actually only right around 26 squares. The quote he gave me was for $13,700. That was actually more than even Hanson's had quoted. We will defiantly not be hiring this company! Rick knew that we were looking to have a complete tear off and new roof installed. He did tell me 37 squares now in his responce he states that his "visual" inspection indicated 34.5 squares. In reality "considering pitch and valley's" and accounting for scrap ther is only 26 squares. I have personally measured it by hand as well have had several other estimates that indicated either 26 or 27 squares. Buyer Beware!!!

I recommend getting EVERYTHING in writing. Obtain a line by line detail of the project. Include ALL potential costs. The project manager will talk about integrity and the importance of trusting a verbal agreement but he does not practice what he preaches. We hired Bon Built because the project manager, Carl, talked about his extensive experience building in Warren and how he was known by the city. Our project is listed above. We were going to leave the old garrage door inplace and the manager said "No problem". Within a week he was back saying that we had to take the door down and it would cost us more money. This was our first hint that he did not know the city of Warren building ordinances. There has been an ordinance in place for years that says garage doors cannot remain up if converting an attached garage into living space. He acted like this was a new ordinance and was not his fault but then nothing was ever his fault. The course of the project was plagued with a lack of communication and a lack of follow through. The project manager would forget what he promised and would not convey plans to the subcontractors. The electrical subcontractor, Vern, was FANTASTIC!! The drywallers were good. We did have problems with multiple nail pops and bad seams with the initial drywall however the drywall company was prompt in returning and fixed everything when we called them. The project was started in November with a promise to have in done by Decemebr 20th as we were expecting company for the holidays. We planned for carpeting to be installed on December 21st. The 20th came and the project manager said we could simply reschedule the carpeting installation so he could have the trim on the ceiling finished. We told him that would not be possible and the trim was finished as the carpet was being installed. The trim would not have been finished if we had not told the manager it was not completed. There were numerous small items that were overlooked and required us calling Carl to have the items finished or attended to. The outside of the garage conversion was not completed by Decemebr 20th and is still not completed as of January 30th.. We finally came to an agreement with Bond Built and were credited money so we could contract our own company to complete the brick work on the front of the garage.The manager bacame angry and refused to come to our house after yelling at me on the phone. I would never do business with this company again. The price was not great and the management of the project was inferior. We needed to stay consistently attentative to the project to assure things got done. The manager knows how to sell a project, he just doesn't know how to finish it.

All went well. Estimator was prompt. Construction was fast, clean up was excellent. Electrical and door installers did a great job. Owner and employees were very nice to talk to and could be contacted easily. Very professional and courteous. A quality job at a good price. I am considering using them for a kitchen remodel and would definitely recommend Bond-Bilt for any remodeling job.

I wanted to do a remodel of the hall bathroom, which still had the builder grade vinyl flooring and a fiberglass tub and surround. There was some drywall damage next to the tub and what finally pushed me to do it, was the exhaust fan was making funny noises. I started in January going to some of the home shows. I found Bond-bilt online at service master. I checked them out here on Angie's list and had Carl give me an estimate as well as two other companies. All 3 estimates were almost exactly the same, but Carl took one look at my bathroom and immediately suggested adding a soffit over the tub area, since the ceiling was so high. I had never realized that the ceiling was a foot higher than in the master bathroom. He also was the only one who would include painting the bathroom in the estimate . We discussed the look that I was trying to achieve and I knew I could work with him. Meanwhile I found the tile and glass decorative tile at one place he recommended. His right hand man, Dan, came out and took measurements and took me shopping to pick out the plumbing fixtures, cabinets and the granite counter top. We did this in February with a remodel date of the third week of April Overall the remodeling job went OK. There was a mix up with the toilet topper cabinet. The one that was ordered was WAY too big and wouldn't fit into the space. Carl ate that expense and was apologetic about it. Unfortunately it added 2 weeks to my bathroom project while we waited for the new, smaller one. There was also a small delay of 2 or 3 days for the granite counter top which was only a problem because the plumber couldn't install the plumbing, making the bathroom usable until it came. I am extremely pleased with the work, which is top notch. Jason, the person who did everything except the plumbing was a joy to work with. He really knows his tile and what looks good. We spent time discussing where exactly to put the box for the recessed shelving and where to put the decorative glass tile . Everything ended up being perfectly placed. I am also happy with the plumbing fixtures. When I had the master bath done 12 years ago, my only real complaint was that the fixtures seemed cheap and not installed well. That's why I had a new tub fixture installed in that bathroom while the plumber was working on the main bath. Everything works well and appears to be solidly made. It's hard to believe that my old ugly builder grade bathroom now looks like something out of a magazine. Today Carl and I settled the charges and he charged me very fairly for the extra work that I had done that was not included on the original estimate. My original quote didn't include the work on the master bath or the tile wainscoting. So great quality, fair pricing and good people to work with...I am happy.

HE GAVE ME A GOOD PRICE. THIS GUY WAS A GREAT PERSON AND THEY KNEW WHAT THEY WERE DOING AND I WAS VERY IMPRESSED WITH THE GUTTER WORK. I THINK THAT THE WORK DONE WAS OUTSTANDING.

THEY EXPLAINED EVERYTHING THAT THEY WOULD BE DOING. EVERYTHING TURNED OUT JUST HOW IT WAS SUPPOSED TO. THE PRICE WAS A LITTLE HIGH BUT, IT WAS WORTH IT. THEY CLEANED UP THE MESS AFTER THEY FINISHED.

THE JOB WENT VERY SMOOTHLY. THEY HAD THE ENTIRE SHED BUILT IN TWO DAYS. THEY WERE VERY PROFESSIONAL AND GOOD COMMUNICATORS. I THINK THAT THEY DID AN EXCELLENT JOB.