Town & Country Door LLC

garage door company, door installer

About us

Town & Country Door, LLC is the name you know and the people you trust! We are the largest garage door service company in the Detroit Metro Area. Town & Country Door, LLC is an honest & friendly family owned business and competitively priced, ALWAYS! We provide honest and reliable garage door repair services in the Metro Detroit area, specializing in broken springs and cables. Since 1995, we have serviced all makes and models of garage doors and automatic garage door openers with quality service at prices you can afford. Call us now to schedule your same day service.

Business highlights

30 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8891 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 101-125 of 891 reviews

Nicholas P.
11/2019
5.0
Frank was very polite and did a great job with our garage door. He was even early and finished in a very timely manner. Great job, would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason P.
11/2019
5.0
They were quick, clean, and made sure everything with the door worked beside what was repaired. They reset the opener, adjusted the door, and made sure even before he left that everything was satisfactory a second time. Overall if I could give a 6, I would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marty B.
11/2019
5.0
Arrived early, was very nice and professional. Only took him about 10-15 minutes to fix my problem!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CINDY I.
11/2019
5.0
OUTSTANDING! JUSTIN DID A GREAT JOB. I WOULD USE THIS COMPANY AGAIN. AND REFER THEM TO OTHERS IN NEED OF GARAGE DOOR REPAIR AND SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vernette H.
10/2019
5.0
Phoenix was very professional and helpful. Explained the "repair" (door balance) to me and took care of the problem. I would use Town & Country (Phoenix) services again and recommend them to you also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carla K.
10/2019
5.0
They repaired the door. It was badly bent, off the track and Brian put it back on the track,straightened the big dent great. So great that I scheduled a new smart garage door opener. Mine is 35 years old and it did drop the door on my car which is what caused the dent and jumping the track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle H.
10/2019
5.0
Very nice. Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John I.
10/2019
4.5
Quick, professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan V.
10/2019
5.0
Town and Country Door was able to install my door opener the very next day! They gave me a 2-hour window for installation, so I didn't have to wait all day. Justin, the installer, called me when he was on his way. His install was timely and clean! He showed me how everything operated. He took the old opener away for me. I was left with a clean garage! Justin was very personable, too! I will definitely recommend Justin, Town and Country Door, and Home Advisor with confidence!!! Thanks to all!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra F.
09/2019
5.0
Great communication, had an issue with the schedule called me right away asked if we could rearrange the time which was not an issue with me. Frank came and fixed the garage door right away. The price was good and I am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie C.
09/2019
5.0
Prompt arrival. Personable. Knowledgeable. Fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Marty B.
09/2019
5.0
Gary showed up early, was very friendly and professional. Got the job done very quickly. Will absolutely call Town & Country if I ever need anything else done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ethelia b.
09/2019
2.0
My original request was to replace the rubber on the bottom of my garage door. Gary replaced the rubber & he indicated the cables were rusted & needed to be replaced which he did. Initially the door was very quiet, but I called to report ~1 week later that the door was suddenly noisier than it had ever been. Gary came back when I was not home & told my husband the door just needed to be oiled. In my 40yrs experience with garage doors, I've never had to do this and I'm not sure why, if oiling was necessary, he didn't either do it when he installed the cables or at the very least notify us when the initial work was performed that oiling the cables was required. A few days after he oiled the cables, I noticed when the door is closed for awhile, it makes a loud clicking noise the enyire time the door is opening. I called again & in response Gary left me a very snippy voice mail indicating that I was wasting his time coming all the way to Canton to oil my cables & he would be charging me next time for wasting his time. I had planned to have Town and Country replace my mom's garage door in the Detroit Golf course neighborhood before the PGA tournament & my sister had planned to have her door replaced too, but she lives in Ann Arbor, so that sounded like it would be even more inconvenient for the technicians & certainly after she listened to the unprofessional voice mail Gary left on my cell, she found someone else to replace her door and her neighbor plans to do the same. I waited a couple of months instead of doing this review right away, so instead of immediately giving a snarky review in response to his snarky attitude, I thought it would be more fair to give myself some time to be more objective. I also would suggest when you are dealing with senior citizens it is important to be cognizant of how you communicate.

Rating CategoryRating out of 5
quality
2.0
value
2.5
responsiveness
2.0


Ben H.
09/2019
5.0
customer stated he did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy P.
09/2019
5.0
Efficient, on time, and very nice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas C.
08/2019
5.0
Knows his job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Libby D.
08/2019
4.5
Professional and efficient

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Roosevelt G.
08/2019
5.0
Excellent job all around!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Will H.
08/2019
5.0
Frank was very efficient, knows his job, and friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Shawn D.
08/2019
4.5
Prompt, knowledgeable and completed the job extremely fast

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1987 Orchard Lake Rd, Sylvan Lake, MI 48320

http://www.townandcountrydoor.net

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
9:00 AM - 10:00 PM

Service Categories

garage door company,
door installer

FAQ

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: 9:00 AM - 10:00 PM

Town & Country Door LLC accepts the following forms of payment: CreditCard
Yes, Town & Country Door LLC offers free project estimates.
No, Town & Country Door LLC does not offer eco-friendly accreditations.
No, Town & Country Door LLC does not offer a senior discount.
Yes, Town & Country Door LLC offers emergency services.
Yes, Town & Country Door LLC offers warranties.

Contact information

1987 Orchard Lake Rd, Sylvan Lake, MI 48320

http://www.townandcountrydoor.net

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
9:00 AM - 10:00 PM