Take Us For Granite

The owner and crew were friendly and did extra help for us (to move a difficult stove out and then back in, and to choose an excellent match to my granite island). The price was right and there were no hidden costs, as promised. However, a couple mistakes were made during the installation which concerned me. The first was that the measurement for one counter was off by 8 inches. Human error and easily fixed by an extra trip to their warehouse and back to cut it to size. It took time, but I was home anyway. However, after coming to my house twice, they couldn't finish the job that day as previously promised, since one piece of the counter had been forgotten. The next day they arrived with the missing piece. Several hours late with no apology or explanation. (I didn't ask for one, I was busy painting and was at home all day anyway-still would have been nice). However, my husband noticed when he got home that one counter piece was hanging over our drawers by 1/2' less than all the others. The owner would have noticed that as he fitted in the missing piece and pushed in the stove-since the missing piece was therefore crooked by 1/2". When I called about it, he did offer to set up a time to fix the counter and he apologized.