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Alternative Landscaping, Inc.

Lawn and Yard Work, Landscaping

About us

Full service lawn and landscape contractors in south east Michigan. Hardscape, landscape, lawn mowing and more

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Landscaping, Design, Installation,Maintenance, Lawn Care

Services we don't offer

Fertilizing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

1.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Showing 1-1 of 1 reviews

Priscila G.
07/2010
2.0
landscaping, lawn service
  + 0 more
please see above- terrible experience
Description of Work: We got a quote really fast, he came to our backyard while I was not at home to take a look at it (which I liked because I work long hours and made the initial process faster), we talked over the phone about the job to be done, and I was very happy with the price, read some good reviews from their site (not from Angie's) and decided to sod my backyard. After I paid the initial amount, I kept calling the manager later on to set up a date for him to stop by so we could talk in person before the job was perfomed, but it never happened, he kept telling me that he understood what it was to be done. We received no instruction whatsoever of what we should have done prior to the job being done. Well, it all happened that they missed many spots of the yard that were supposed to be sodded, and the manager told me that "he could not see them" because my lawn was not previously mowned! (isn't this what you do for a living? and again no one told us that we were supposed to mown the lawn prior to the job). They removed my tulips without asking me to sod the spot and weeks later I found out that they did not remove the cloth lining from where the flower beds were, so the grass on those spots cannot grow roots and guess what? they are dying there. Also, after they finished the job I called the manager to say that I was not happy with the job and he was very patronizing and demanding, and gave me the impression that he thought I was not going to pay for the job- which I did in full 2 days after the lousy job was performed. Bottom line- I was going to keep improving my yard with them every year, but now will NEVER have business with them again and do not recomend their services at all

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$1,300

Response from Alternative Landscaping, Inc.
You are spreading false accusations about my company because you are cheap. PERIOD. We did everything that was to be done and properly. You were told to mow the old lawn which was over 12" tall at the time of estimate. Of coarse I could not see everything in the yard as it was completely overgrown like a ghetto yard. Upon arriving to the job, we had to mow the lawn before we could remove it. If anyone knows how a sod cutter works. it will not travel through a jungle of weeds/grass up to your waist. *another free service that we had to provide just to be able to do our job properly. The job was done promptly, professionally and properly. I also spoke with you about this area where the bed once was...and the weed barrier is there for a flower bed and it is not a part of the lawn. You insisted on placing sod over that area and I personally told your *family member that was home at the time* that this is not part of the lawn area, but we will do if you like. You forgot to mention that we generously removed a forest of trees from behind your garage *about 5yds of old brush stacked up for rats to nest* for FREE, as well as repairing some of the front lawn for FREE. We went over and above on this project and did what we were hired for. You were never available to meet in person during daylight hours(because of your work schedule) You were not home on the day we told you that we would be working and did not have the proper watering system needed to maintain newly placed sod. I personally hand watered your backyard with the hose until your "inlaws? or whoever was at your home at the time could locate/purchase a sprinkler, which didnt cover the entire area due to low water pressure and I told them that they would have to monitor the watering and move around the yard as needed or the new sod will dry up and die. I would have to say that this was not done and thus the area in the back corner is dead sod. Not due to our workmanship, but your lack of watering properly. I did follow up with you a couple times after the fact and told you this. I even replaced FOR FREE 2 pcs of sod that were dried up and dead just as a courtesy while we were working in the area a few weeks later. After that time you expected me to continue to come out and replace areas that were dead due to your improper watering?? The contract clearly states NO GUARANTEE ON PERISABLE ITEMS such as SOD. Its guaranteed fresh upon installation and then it is your responsibility to maintain it. Funny that i just read this review 2+yrs later and if i recall correctly, you sent a very nice letter with your final payment of how "NICE" the job was done and how happy you were. All in all, some lack of attention to your new lawn is the result of this problem and you expected us to fix your problem weeks after the completion of the job. This is why we clearly state NO GUARANTEE(because once we leave, you may never water at all or follow the steps listed in the "SOD CARE SHEET" that we provide for every new lawn installed. Overall I think you were just trying to get something for nothing as you did with the above mentioned....(the brush pile, the patch work on front yard)- all which we tossed in for FREE. What should have been done was to admit that you neglected to water properly and had us return to the job to replace the area that was dead(Dry) and paid for your mistake. We cant replace every pcs of sod that dies due to lack of watering properly. We give care sheets, we help set up customer supplied sprinklers and even hand water the day we install the sod, but once again, after we leave the job site, it is YOUR SOD to maintain. We are professionals and everything detailed on our agreement was fully completed and done properly. Over 20 years of installing sod, we have thousands of very satisfied clients (whom follow the instructions) and highly recommend us- which is how i believe you obtained our company info...a referral. We stand behind our work and only provide quality services and materials, but again, we cannot be responsible for your neglect after we leave. Thanks for the feedback and have a great day!

    Contact information

    30101 Little Mack, ROSEVILLE, MI 48066

    www.alternativeland.com

    Service hours

    Sunday:
    7:30 AM - 6:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Landscaping

    FAQ

    Alternative Landscaping, Inc. is currently rated 2 overall out of 5.

    Sunday: 7:30 AM - 6:30 PM

    Alternative Landscaping, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Alternative Landscaping, Inc. offers free project estimates.
    No, Alternative Landscaping, Inc. does not offer eco-friendly accreditations.
    No, Alternative Landscaping, Inc. does not offer a senior discount.
    Yes, Alternative Landscaping, Inc. offers emergency services.
    Yes, Alternative Landscaping, Inc. offers warranties.
    Alternative Landscaping, Inc. offers the following services: Landscaping, Design, Installation,Maintenance, Lawn Care
    Fertilizing

    Contact information

    30101 Little Mack, ROSEVILLE, MI 48066

    www.alternativeland.com

    Service hours

    Sunday:
    7:30 AM - 6:30 PM