JAD Home Improvements
About us
Small Family owned company with two employees and we do most all of the work. Billing Procedures - Check only - Total payment due upon completion of job and homeowner satisfaction.
Business highlights
Services we offer
Home repairs
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
2% | ||
2% | ||
2% | ||
2% |
"The original job was small and this customer kept adding more things on that were not included in the original price - and were not agreed upon. J.A.D. Home Improvements, LLC"
JAD did a great job, the quality of the workmanship is excellent. During the demo and build phase he also kept a clean work area and made sure to clean up afterwards. I was comfortable leaving for the day while he performed the work and was wow'd how much was accomplished when I returned. Again he had cleaned up and locked up on his way out.
The project extended a couple days only because he wanted to make sure his dry wall work was meticulous, and stopped early in the morning to check the patch work and make any touch ups.
I can not recommend JAD enough and will continue to use them in the future. The quality and attention to detail they put into their work far surpasses some of the larger companies I have worked with.
He is reasonable.
I would caution that there was a lot of effort that went into getting the work to the point it reached. Email responses generally took a couple of days (I haven't gotten a response to 3 emails about unfinished work). They only work with 2 people so when they get busy there isn't structure to ensure everything is being attended to.
The work that was completed was not a high quality finish. Doors installed don't close properly, areas that were caulked have to be taken down and completely re done. Again, the price was very reasonable.
Getting in touch and getting guaranteed arrival times was not possible. Often, we would get a couple hours a day if we were lucky of consistent work. The job itself would have taken 3 days of consistent work but it was stretched out over roughly a month.
I'm positive that he underbid the job but it doesn't mean that you should short cut or not complete what was agreed.
The rooms that had work do look better but making a "D" a "B" isn't difficult.
I would attach photos but I'm over the situation. We have hired a new person to complete what is left.
Good Luck
"This customer was all about price. He changed the scope of his work many times adding additional work (some of which was not agreed upon) on to his original bathroom project. At one point he removed the paneling in his family room and incorrectly installed new drywall. He asked if we could repair (finish and tape) the family room drywall job that he started, and we changed our schedule to accommodate him. He supplied 8 ft. pieces of trim that left us having to piece in small pieces which can affect the finished product. We are a very small company and have many satisfied customers. We do everything within our power to accommodate additional work when requested. Our response time may vary a little depending on how busy we are, but we make every effort to respond to emails, and finish (agreed upon) work in a timely manner."
David patched the hole in the family room ceiling. After the drywall mud was applied, the final surface is relatively smooth, but close inspection suggests that further sanding will be necessary before the patch can be painted.
I am not happy with the patching job in the bathroom. David left the mounting hardware in the wall (even though the hardware was very loose and about to fall out anyway). He simply mudded over the hardware, so instead of a flat smooth surface there is a big bump over the mounting hardware. Also the mud job itself is not very smooth - additional filling and sanding will be needed before it can be painted. I discovered this when I was getting ready to touch up the wall paint, and had to stop because the wall was far from being left as a paintable surface.
We may be partly responsible for the result for not setting expectations with David before he went to work. I guess we expected based on our previous experiences with dry wallers that the wall would be left flat, smooth, sanded and ready to be primed and painted. As it is, a painter will need to do additional work on the ceiling, and at least partially redo the wall repair, before the surfaces can be painted.
"J.A.D. Home Improvements, LLC guarantees its work. This customer did not contact us to let us know she was not satisfied, or give us a chance to rectify the problem."
Licensing
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