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The Cleaning Authority - Kalamazoo

Founded 2004 • With Angi since June 2009

3.7

(30) Verified Reviews

Service Categories

Description

Located in Portage, MI we are a dedicated leader in the green house cleaning industry with a firm commitment to protecting your home and the environment....

Other local Pros in your area

Handy House Cleaning

4.0

(5) Verified Reviews

Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

2.0

09/15/2014

Having employed several individual cleaning people through the years I have a good deal of what to expect from a cleaning service. This crew was certainly not thorough and came far from living up to what was promised. They moved through the house as fast as they could and missed very obvious areas in need of cleaning. Some days they neglected to even clean the areas that were supposed to be there ...

DESCRIPTION OF WORK
Cleaned my home

CATEGORY house cleaning

1.0

08/26/2014

I recently hired the Portage franchise of The Cleaning Authority to clean my home every other week.  Curt Anderson, the owner, came out to my house to give me a price and explain the process.  The company divides your home into two categories: kitchen and bathrooms or living and sleeping.  Each visit they do a detailed clean of one area and a regular clean of the other.  In addition, the first two...

DESCRIPTION OF WORK
Contract was for cleaning an approximately 2000 square foot area of a residential home every two weeks.

CATEGORY house cleaning

2.0

05/04/2014

They arrived on time, were pleasant and friendly and they seemed to listen and to understand my concerns about not being too rough or hurried in the process.  But as soon as they started, there were problems.  One woman began to spray liquid cleaner on the surface of the electric range, but oversprayed almost to the far wall, and under sprayed so that it dribbled onto to the front of the range and...

DESCRIPTION OF WORK
They said they would provide a thorough, but gentle cleaning of my home.  That did not turn out to be the case.

CATEGORY house cleaning

4.0

02/18/2014

I would call this an adequate service, but not an exceptional one.  They do come when scheduled, although often at somewhat varied times, and they also seem reliably honest  Their teams are courteous, and I believe they want to do well.  But we do have to keep watch to make sure work is done thoroughly; we do on occasion find cobwebs and dirty corners after their teams have gone. Given the fact th...

DESCRIPTION OF WORK
$120 for two hours of work.

CATEGORY house cleaning

5.0

12/30/2013

I have been using Cleaning Authority for about a year and a half.  I also used them a few years ago so I am a repeat customer.  They do a great job for us and I am quite picky about how my house is cleaned.  We have two women that come regularly (Chris and Nancy) and they do a phenomenal job.  When someone else comes, it is not quite as good as Chris and Nancy clean, but the two of them know our h...

DESCRIPTION OF WORK
Cleans our two story house every other week.

CATEGORY house cleaning

Services Offered

House Cleaning

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, Discover, Check
Emergency Service
No
Warranties
No