AccuDry Inc

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amazing!!! When you come home to 6" of water on the floor its so much easier to deal with it when theres an honest company like ACCUDRY to come bail you out. They not only were top notch at their job but were able to point me in the right direction to get the other help i needed to make it like the flood never happened.

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We called them on a sunday evening and they were there within an hour. They got the basement cleaned and dried out, worked with the insurance, and it didn't cost as a dime in the end. Very helpful with questions and very knowledgeable. I have referred others when they have flooding issues.

I went into my utility room one day and found myself standing a 1/2" of water. My water heater had probably been leaking from the top for a few weeks without my knowing. My basement has a built-up subfloor (except for the utility room), so the carpet wasn't wet. I pealed back the carpet and found that the plywood floor seemed dry but I could hear water sloshing below. Fortunately, there is a floor drain just outside the utility room which limited the area of damage. I decided to call in a pro to tackle this problem. After having a new water heater installed, I went to Angie's List and found AccuDry was a local company with good reviews. During my initial phone call to AccuDry, I was transferred to Kevin who listened to my description of the situation and offered options on how I could try to fix this myself or how they could help. I asked Kevin to come out to take a look. He came out the next day. After determining the limits of the damage, I asked Kevin for a price for them to do the demolition and drying. I would take care of the repairs myself. Kevin gave me two quotes, one "out of pocket" price and one insurance claim price. I chose the "out of pocket" price as it was less than my deductible. As this was a small job by AccuDry's standards, Kevin had to call his boss to get approval to do the work. The next morning, a crew of two showed up and removed about 90 square feet of subflooring and dense foam insulation, which acted like a sponge soaking up the water. After demolition, they brought in one large dehumidifier and two blower fans and partitioned off that corner of the basement with plastic sheeting to isolate the area. This was on a Thursday and the equipment was left on over the weekend. Monday morning, the crew showed up and removed the equipment and tested for damp areas. There were a couple of areas where some wood near the walls had a slightly higher moisture content than they like and offered to leave the equipment at additional cost. They also suggested to measures I could do myself to finish the drying process. I chose the latter. Overall, I am pleased with the service they provided and appreciate that they did not try push me into using their services if I did not want it. The only downside to this experience was on the first day of running the drying equipment. I came home from work to find nothing running. It turns out that they plugged all of their equipment into the same electrical circuit that also serves a small refrigerator. When the refrigerator turned on, it blew the circuit. I lost about 6 hours of drying time. I mentioned this to the crew when they picked up the equipment and they said that happens a lot. If only there was a way for them to test the loads on the circuit before they plug everything in to make sure that can't happen.

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The Accu-Dry folks were great. They came very quickly. They laid out our various options, from just water removal to the full treatment including the dehumidifiers, mold prevention, etc. We were not going to be able to afford to pay out of pocket, but the technician suggested we check with our insurance to see if we had a rider on our policy. Turns out we did and hadn't even realized it! So we were able to get the full package and get the basement properly treated. All the employees were friendly and professional. We were very pleased with their service. We would recommend them to anyone.

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They were very good, they were prompt with the quote, and they started the work when they said they were going to. The job turned out to be a much bigger project then when they originally quoted but they stuck with their quoted price. It was supposed to be a 3 day job, but it ended up being a 2week job, and they were very professional throughout the whole thing. I was very pleased with the job, especially since they were the 2nd company we had tried.

::All personnel were very pleasant. My family room carpet developed some very distinct stains as it dried, and I called the company in a bit of a panic, since I had a large party scheduled in a few days. Apparently, my light blue carpet reacted with the cleaner that was used. The technician returned the next day, used a chemical that immediately neutralized the staining, and recleaned the entire carpet (quite cheerfully, I might add). The result was great--better than any other cleaner had ever achieved. I will definitely use this company again, based on the results and the way they handled my concerns. The cost was a bit higher than some other carpet cleaners, but I am willing to pay a bit extra for excellent service.

It went very well!