Sun Glo Restorations

Don’t hire this company! I wish I’d read reviews before I agreed to work with them. A tree fell on the house I was in the process of purchasing and Sunglo was hired to oversee the repairs. First, the project manager, Rip, went over everything that would be done and assured me he’d communicate with me each step of the way. He gave me an estimate that the project would be complete in two months at the latest. He even gave me a spiel about how he likes to under promise and over deliver. Ha! I reached out to Rip 3 weeks after the meeting because I hadn’t heard a thing about any repairs being scheduled. He responded with several excuses and an urge that I be patient. Another 2 weeks go by. Nothing. So I reached out again and was told they would start next week. That didn’t happen. Another couple weeks. More excuses and a promise that the repairs will begin next week. Finally, 2 months after the initial meeting, repairs begin. They finish and I do a walk through prior to the closing process. I find that two different corners in the house were not painted. Not blended or anything. They just didn’t paint those corners and it is brutally obvious as the colors do not match. There is a huge gap between the wall and ceiling in the kitchen where they clearly did drywall work, because of the huge mess of drywall dust they left for me. They also left a satellite dish dangling from the roof. I reached out again to Rip, whose reply was that they were trying to schedule someone to come fix the satellite. After asking him if his company is liable for any damage the satellite makes, suddenly someone is available to come the next day! Nothing is done about the paint and Rip tells me that these issues were pre-existing and that the drywall dust must have been from some other recent work (untrue as the house was empty until I moved in and the previous owner hadn’t done any recent projects). I hope whoever takes the time to read this saves themselves the headache I experienced and hires ANYONE else!

Basement flooded. Sunglow responded within hours to dry out the basement, replaced carpet, repaired drywall, etc. Looks like new

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They cleaned up everynight. They put screening to make sure there wasn't any dirt. They made every deadline and promise they gave. I've not had any problem since with the work they did! Supervision was excellent. He visited 2-3 times to make sure everything was right.

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Overall it went well. There were a few minor issues along the way, but they were satisfactorily resolved.
The room now looks again much like it did before the leak occurred. The flooring was originally a commercial grade of Pergo which ultimately was replaced with a similar looking Mirage engineered wood product. The original Pergo product (or comparable laminate product ) was no longer available. 
It was surprising to me the amount of damage a concealed leak from a dishwasher could cause in just one night. Once the leak got under the original laminate flooring it wicked several feet in every direction from under the cabinet that housed the dishwasher. Since the entire room had the same flooring, it was necessary to replace the entire floor.
Financially not only was there the cost of replacing the dishwasher and the insurance deductible,  but there was also the impact on our daily life of having furniture and appliances temporarily placed in other rooms. For about a week of time we had no use of the kitchen in any way.
After this happened to me I have heard from several others about comparable events caused by leaks from dishwashers or refrigerator ice makers or their connections.

We were extremely pleased with the professionalism of the hard working staff.