John Rapchick

He responded quickly to our initial call and came out to give a quote which was accepted. He showed up on time the first day and did a good job installing the subfloor. A return date was agreed upon when he would re-install the toilet after we installed the new flooring. He did not show up and never called. He called the next day and stated that his truck had been in the shop for repair and since he left his phone in it, he had no way to reach us since our # was in that phone. We accepted that explanation and he proceeded to re-install the toilet. We set a date for him to return to caulk the toilet and install a new sink/countertop/faucet at an agreed upon extra charge. He never showed up to finish the job, never called or responded to our repeated calls and messages. We were very surprised and disappointed in this unprofessional behavior. This is exactly the kind of thing we were hoping to avoid by using Angie's list. If you want your job completed do NOT hire him. The work he DID do was fine,that's the only reason he didn't get "F's" across the board.

Please see above...the only thing I can add is I called him, he answered the phone immediately ( I had called five other handymen that I had to leave messages with, although one did call me right back and he was booked solid for three weeks and another did call later that evening). He came out when he said he would, which was when we got home from work, about 6pm. He did everything we asked and then some.

He is excellent.