Jennifer and her team work efficiently and effectively to make our very busy home sparkle and shine. We have worked with many different cleaning people in the past and JMP is the best by far!
Description of Work: Bi-weekly moderate housecleaning. Floors, bathrooms, cupboards, dusting, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Alexander R.
09/2021
1.0
house cleaning
+ -1 more
I am handicup and using wheelchair. When they arrive, it was standard begining, then they coming to me in the midle of job, and say they do not like it. Ithey brok our deal, they left my loundry in the midle of the cycle, in the basement and I Cannot, possibly take it up stairs, they've ne without groceries they was higher to bye, this is cruel frodulent people, we must remove license from this company and put them in jell. Be wear of this company, they rasists, and cruel criminals.
Description of Work: Cleaning, loundry and groceries
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$145
Response from J M P Cleaning Service
I am sorry for your bad experience with this cleaning . But we never cleaned your home!! Please recheck your cleaning company information. Because we are only a cleaning company from Michigan, not Massachusetts !! Please remove your review immediately. Thank you
Michelle C.
06/2014
5.0
house cleaning
+ -1 more
This company is awesome!!! Jennifer is so professional and always goes above and beyond to get the job done!!! She will also go out of her way to help you for last minute emergencies( family coming to visit). I Would HIGHLY recommend this company!!
Description of Work: They did everything we asked and more!!! Cleaned bathrooms, kitchen, bedrooms, living area, and even the laundry room!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheila S.
05/2014
1.0
house cleaning
+ -1 more
Jennifer showed up with her sister. They were zooming around like a couple of chickens with their heads cut off. A couple of times I tried to talk to them but it was like I was getting in the way and they didn't have time for that. When they left everything was out of place and the house looked a mess. They only worked for 1 1/2 hours and said, and quot;see I told you we we fast.and quot; This was an initial cleaning. I called her and said we need to talk. I wanted to know if she had some sort of routine or system that would eventually lead to a complete cleaning. She said she could have, if that was what I wanted. Then when I started explaining my concerns like lots of things were not dusted, she gave me an argument and then things weren't clean, again an argument. I didn't want harsh chemicals that's why things weren't getting clean, when they hadn't even been touched. I told her that it wasn't working for me and not to come again. A few minutes later she called back and apologized. Then I continued with my concerns and again a bunch of arguments. If you want a fast job these girls are for you. If you want a good job it's not going to happen. No problems can be solved because there is zero communication.
Description of Work: house cleaning
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$70
Response from J M P Cleaning Service
Again, like I said over the phone with you I am sorry that you felt the cleaning job didn’t meet your standards. The standards you gave were given to us from all several other cleaning companies you had a problem with in the past. You wanted us to dust with only a feather duster when you had major dusting to be done, when I explained that wouldn’t work you said thats what you wanted us to use. You wanted us to clean faster because you said all your old companies were too slow and did not clean and you had to babysit them. Finally, you wanted us to clean but with no cleaner. Again, I did the best I could with the limitations you gave me. I even went over and beyond with miscellaneous things around the house like washing all your woods floors, staircase, dusted underneath tables, cleaned behind furniture, moved furniture to clean, cleaned around the many loaded guns and finally cleaned up all your boric acid that was dispersed everywhere for bugs. Finally, it may have seemed like we were running around but that was due to the fact we were moving around you because you were cooking while we were trying to clean the kitchen. The 70-dollar cost was very reasonable for a two-story house that hasn’t been cleaned in 6 months. We did everything you asked and plus some. It seems to me after talking with you about all the other companies you have gone through that you have a problem with all of us. I have over 50 clients that are completely satisfied with my company and at this point I have tried to talk to you over the phone, which the communication may be a problem like you said due to you hanging up the phone on me. I don’t appreciate all these negative things you said after I have tried to talk to you and fix anything you needed to be done (with cleaners next time) and I went over and beyond with your given price standards. We only cleaned your house one time and I hope one day you can actually find and stick with a cleaning company that meets all your requirements.
Julie O.
09/2013
5.0
house cleaning
+ -1 more
I called JMP Cleaning Service and spoke to Jennifer, the owner. I was in urgent need of someone to clean my new home before we moved in. It was a last minute request because I was not expecting the home to be in such poor condition when we took possession. There were crayon, pencil and paint marks all over the walls. The kitchen and bathrooms had built up dirt and grime (including inside the cabinets). I knew I wasn't going to be able to do the job myself. Jennifer agreed to come out the next day. She, and her crew went straight to work and did an amazing job! She was truly a life saver. She is clearly a perfectionist, takes pride in her work and is friendly and accommodating. She's been out to my home twice since then and has done an amazing job each time. Both times, I had to leave my house while she was working and each time I returned to a sparkling clean home. Jennifer also follows up with a text to make sure I am happy with her work. I've hired house cleaners in the past that simply do a surface cleaning or just move the dirt around. JMP Carpet Cleaning Service looks for the dirt and gets rid of it!
Description of Work: Deep cleaned my new home prior to move in.
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Service Categories
House Cleaning
FAQ
J M P Cleaning Service is currently rated 3.9 overall out of 5.
J M P Cleaning Service accepts the following forms of payment: Check
No, J M P Cleaning Service does not offer free project estimates.
No, J M P Cleaning Service does not offer eco-friendly accreditations.
No, J M P Cleaning Service does not offer a senior discount.
No, J M P Cleaning Service does not offer emergency services.
No, J M P Cleaning Service does not offer warranties.
J M P Cleaning Service offers the following services: Residential, Commercial & Construction Cleaning Services