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Mr. Handyman of Greater Grand Rapids
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Exterior Surfaces - Powerwashing,
About us
Locally owned business with professional technicians that have at least 15 paid experience in the various trades. Because our technicians are our employees, they have current liability insurance, have had background checks and are bonded for your security. We guarantee our work. Our experienced technicians wear uniforms and drive company vehicles that are stocked with some basic hardware items to minimize last minute trips to the store.
Business highlights
22 years of experience
Services we offer
Home & business repair, attic stairs, bathroom tile repair, carpentry, carpentry & wood repairs., crown molding, drywall repair, exterior door installation, flooring installation, lighting, maintenance & improvements, weatherization, weatherstrip, window repair & installation. Deck maintenance
Accepted Payment Methods
- CreditCard
Reviews
4.6118 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 8% | ||
| 5% | ||
| 4% | ||
| 2% |
Showing 1-25 of 118 reviews
Susan S.
Dec 2018
Great! This door will last a LONG time. After many trying to fux this door and failed. Now it is done correctly.
Eddie L.
Nov 2017
Horrible...took the technician nearly 3 hours to fix the toilet (same work I've completed before in ~1 hour)...and chipped the electric fireplace. The company did deduct the cost of the fireplace from my total bill. $222.00 after the ~ $190.00 deduction for the fireplace damage.
Response from Mr. Handyman of Greater Grand Rapids
"We are glad that you acknowledged our efforts to make things right for you. We're frustrated that even after we bought your fireplace for you and after you told us that you were satisfied with the resolution, you still chose to complain online. The broken toilet flange repairs were not the same as a one hour repair you've completed before. Three hours to install the fireplace and to fix the toilet. It's a shame that we gave you the money back that you asked for, considering how you've responded. Please note although we did accidentally damage the fireplace unit, we reimbursed the entire purchase price of the unit per the customer's request. Read our other reviews for a more fair assessment of our professional service."
Rebecca T.
Oct 2017
They were able to come out the same day I called and return the following day to fix it. I was extremely thankful as I had flooring coming in at the end of the week.
Response from Mr. Handyman of Greater Grand Rapids
"Thank you for taking the time to give a review of your experience with our professional technicians. We are focused on a high level of customer service so we are happy to hear that we met the mark!"
Anne J.
Sep 2017
My handyman, shopped, for paint supplies, got solid wooden doors, made sure of hinges. he then worked in 90 degree weather, got sun burned and after 8.5 hours , my doors were painted and perfectly hung. He worked, stopping for one short break. I could not be happier with the outcome. I would definitely use and recommend this service again.
Response from Mr. Handyman of Greater Grand Rapids
"We are pleased to hear about your experience with our professional service! Thanks for taking the time to let others know about us."
Ryan C.
Aug 2017
It was a great experience, they showed up on time and job was done in a couple of hours. They called back immediately during the quoting process. Overall a good experience. The price was a little high, but they were excellent.
Toney S.
Aug 2017
Took too long to come out even after I provided materials.
Response from Mr. Handyman of Greater Grand Rapids
"We completed this job on July 17, 2017. We recognize that all customers would like to have a quick resolution to their repair and maintenance concerns, and that it is even more impactful in a commercial environment like this was; however, tradespeople are extremely busy these days (our business is too) and we worked diligently to provide this service and keep the customer informed during the process. The cost was not different from our initial estimate, so if price had really been an issue, I believe that the customer would not have scheduled the service call. This customer also did not indicate any concerns with quality or professionalism in our follow-up. Please see our other reviews."
Steve D.
Jul 2017
On time, very professional, awesome job and cleaned up well when he was done. Would definitely hire again.
Response from Mr. Handyman of Greater Grand Rapids
"We appreciate your feedback! Quality work and customer service are high priorities for our professional service. We look forward to the next project on your "to do" list!"
Ruth A.
Jun 2017
Excellent!
Response from Mr. Handyman of Greater Grand Rapids
"Thank you for taking the time to provide feedback on your experience. We work hard to meet our customer's expectations."
Donna W.
Mar 2017
very well, timely but worked quickly, cleaned up afterwards and very efficient.
Response from Mr. Handyman of Greater Grand Rapids
"We appreciate your comments and we're glad to hear about your experience. Thank you for taking the time to share your thoughts about our professional service!"
Jeff B.
Mar 2017
I'm extremely happy. Their responsiveness was very good. I'm happy with everything. It all went well.
Response from Mr. Handyman of Greater Grand Rapids
"We are pleased to hear about your experience with our professional service! Thanks for taking the time to let others know about us."
Renita H.
Dec 2016
The repairman did a good job. I highly recommend.
Response from Mr. Handyman of Greater Grand Rapids
"Thank you for letting us know about your experience with our professional service! We look forward to assisting you with your next project list."
Cynthia M.
Nov 2016
Smoothly. Work was professionally done in a timely manner.
Response from Mr. Handyman of Greater Grand Rapids
"Great to hear about your experience with our professional service! Thank you for taking the time to let others know about how we work."
Bob K.
Nov 2016
Excellent!!!!
Response from Mr. Handyman of Greater Grand Rapids
"We truly appreciate the fact that you have provided for others information about your experience with our professional services. It is great to know that you found value in hiring our experienced, insured technicians. We look forward to helping you with your next project list!"
Anita E.
Jul 2016
Timely service. Molding was purchased for the perimeter of the tile at the carpet line. The installer drilled through both the wood molding AND the tile pieces. I went downstairs to check the work and caught him after he had drilled through three tiles. I had checked the placement of the square tiles for color and pattern. I did not expect him to drill through the tile for the molding. It was made right but 1/3 of my second choice tiles had to be used and they did not coordinate as well as the the ones I had initially chosen that he drilled through.!
Response from Mr. Handyman of Greater Grand Rapids
"We do not have any record of performing service for this customer in our system and are working with Angie's List to have the review moved to the appropriate service provider. Please read further for our other excellent reviews and call our office to find out more about our experienced insured professional technicians. We are committed to customer satisfaction as demonstrated by our many Super Service Awards."
Evelyn P.
May 2016
unknown
Response from Mr. Handyman of Greater Grand Rapids
"Thank you for sharing your great experience with our professional home improvement service. Our experienced, insured technicians work to make the experience great along with our full time customer service staff. We look forward to helping you with the next to-do list!"
Ron M.
May 2016
unknown
Jerome N.
Apr 2016
unknown
Response from Mr. Handyman of Greater Grand Rapids
"We appreciate the feedback and are pleased that you had a great experience with our experienced technician. Our professional employees are insured and bonded for your security."
Randolph P.
Mar 2016
unknown
Response from Mr. Handyman of Greater Grand Rapids
"Thank you for taking the time to give a review of your experience with our professional technicians. We are focused on a high level of customer service so we are happy to hear that we met the mark!"
Renee V.
Jan 2016
unknown
Response from Mr. Handyman of Greater Grand Rapids
"We are disappointed in your review. Our commitment to outstanding customer satisfaction and service was demonstrated as we addressed all of the issues that were raised during this project and which resulted in a high quality final product. Please read on for our excellent service reviews."
Lee K.
Jan 2016
unknown
Response from Mr. Handyman of Greater Grand Rapids
"Thank you for taking the time to provide feedback on our professional service. We appreciate your business and are happy that we met your expectations as we are committed to excellent customer satisfaction through a high level of communication and an experienced professional workforce."
Rachel K.
Jan 2016
unknown
Response from Mr. Handyman of Greater Grand Rapids
"We are disappointed in your experience and have tried to reach you many times to address this situation. Because we are committed to customer satisfaction with our professional service, we follow up on every service call so it is discouraging that we were not given the opportunity to know about your experience first hand. Our customer service representatives inform all customers of our pricing and service plans prior to the visit of our employees who are experienced, insured and bonded. Please read on for our other excellent reviews."
Colleen L.
Dec 2015
unknown
Response from Mr. Handyman of Greater Grand Rapids
"Thank you for taking the time to give us feedback on your experiences. We look forward to assisting you with your next project list and are pleased that you appreciate our services."
Lois W.
Nov 2015
unknown
Response from Mr. Handyman of Greater Grand Rapids
"We are always appreciative of the feedback from clients. We are glad that you received the A service that we strive to provide to all of the customers that we serve. We look forward to assisting with your next to do list!"
Gwendolyn U.
Oct 2015
This was my first experience with Mr. Handyman, but I'm sure it won't be the last. As a single homeowner with a busy work schedule, I have a pretty narrow window for getting home repairs done, and the list keeps growing and growing. Usually, things don't get done until they become somewhat of an emergency, and that's what happened with my garbage disposal. It hadn't been working for some time, but I just ignored it (who has time to cook anyway?), until this weekend when it stopped draining altogether. After consulting Google and trying a few things unsuccessfully, I submitted an online request for service from Mr. Handyman on Monday night. By Tuesday at lunch time, they called me back to schedule an appointment for the next day (which happens to be my only day off during the week). The phone experience was extremely efficient and friendly. This morning they called to let me know that they had had a cancellation, so that they could come early, which at first didn't work for me, but when my schedule unexpectedly changed, I called back, and they were more than accommodating, and I was able to have Ron come to my home early. They called when he was on his way, and he was able to fix the problem in mere minutes. Not only did he fix what turned out to be a very simple issue, he didn't make me feel silly for not being able to fix it myself, and showed me what to do if it happens again, and even left me with the right tool to use if I need it in the future! He apologized for having to charge me for a full hour, and offered to look at any other projects I might have. He gave me some good advice on some lighting issues in my living room. I'm sure I'll be calling them again for the rest of my to-do- list!
Response from Mr. Handyman of Greater Grand Rapids
"How nice to hear that our efforts at providing superior customer service hit the mark again! We appreciate the time you took to let us know that our professional service was a great value to you. We look forward to your next call."
Steven S.
Oct 2015
unknown
Response from Mr. Handyman of Greater Grand Rapids
"We appreciate the fact that you took the time to share your feedback. Our insured and bonded experienced technicians take pride in satisfying their clients. As a local business owner, we are pleased when our focus on customer satisfaction is recognized. We look forward to helping with your next project!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Mr. Handyman of Greater Grand Rapids is currently rated 4.6 overall out of 5.
Mr. Handyman of Greater Grand Rapids accepts the following forms of payment: CreditCard
No, Mr. Handyman of Greater Grand Rapids does not offer free project estimates.
No, Mr. Handyman of Greater Grand Rapids does not offer eco-friendly accreditations.
No, Mr. Handyman of Greater Grand Rapids does not offer a senior discount.
No, Mr. Handyman of Greater Grand Rapids does not offer emergency services.
No, Mr. Handyman of Greater Grand Rapids does not offer warranties.